Tired of EA's dreadful customer service try the BBB link.

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  • Lex
    Banned
    • Jun 2003
    • 560

    #1

    Tired of EA's dreadful customer service try the BBB link.

    BBB helps consumers and businesses in the United States and Canada. Find trusted BBB Accredited Businesses. Get BBB Accredited. File a complaint, leave a review, report a scam.


    As Bigglesworth astutely pointed out on another forum, they dont have a lot of complaints for EA and so even 20 complaints will draw attention. Apparently EA is required to respond to each and every complaint. If EA is going to be immune to caveat venditor and implied warranties via the the law that gives them a free pass because its opened software then their customer service should be far better than what people have seen. Anyway, hopefully the complaints might help create the impetus behind EA putting out a player progression patch and replacement disk.
  • TrickyD
    Rookie
    • Apr 2003
    • 125

    #2
    Re: Tired of EA\'s dreadful customer service try the BBB link.

    I definitely agree that perhaps even 20 complaints might be enough to at least get some wheels spinning over in Redwood City. That would be a major increase over their usual 4 complaints a month.

    Comment

    • TrickyD
      Rookie
      • Apr 2003
      • 125

      #3
      Re: Tired of EA\'s dreadful customer service try the BBB link.

      I definitely agree that perhaps even 20 complaints might be enough to at least get some wheels spinning over in Redwood City. That would be a major increase over their usual 4 complaints a month.

      Comment

      • TrickyD
        Rookie
        • Apr 2003
        • 125

        #4
        Re: Tired of EA\'s dreadful customer service try the BBB link.

        I definitely agree that perhaps even 20 complaints might be enough to at least get some wheels spinning over in Redwood City. That would be a major increase over their usual 4 complaints a month.

        Comment

        • jammin2dmb
          Rookie
          • Oct 2002
          • 30

          #5
          Re: Tired of EA\'s dreadful customer service try the BBB link.

          i wrote in and complained.. the gameplay is great but the teams only carrying 10players? how could they miss this.. the player progression is stevie wonder doing the q&a? its like the NBA officals did the testing to blind to see anything.

          but back to the topic i dont think complain to the bbb will do anything but hell its worth a try.

          Comment

          • jammin2dmb
            Rookie
            • Oct 2002
            • 30

            #6
            Re: Tired of EA\'s dreadful customer service try the BBB link.

            i wrote in and complained.. the gameplay is great but the teams only carrying 10players? how could they miss this.. the player progression is stevie wonder doing the q&a? its like the NBA officals did the testing to blind to see anything.

            but back to the topic i dont think complain to the bbb will do anything but hell its worth a try.

            Comment

            • jammin2dmb
              Rookie
              • Oct 2002
              • 30

              #7
              Re: Tired of EA\'s dreadful customer service try the BBB link.

              i wrote in and complained.. the gameplay is great but the teams only carrying 10players? how could they miss this.. the player progression is stevie wonder doing the q&a? its like the NBA officals did the testing to blind to see anything.

              but back to the topic i dont think complain to the bbb will do anything but hell its worth a try.

              Comment

              • Lex
                Banned
                • Jun 2003
                • 560

                #8
                Re: Tired of EA\'s dreadful customer service try the BBB link.

                bump

                Comment

                • Lex
                  Banned
                  • Jun 2003
                  • 560

                  #9
                  Re: Tired of EA\'s dreadful customer service try the BBB link.

                  bump

                  Comment

                  • Lex
                    Banned
                    • Jun 2003
                    • 560

                    #10
                    Re: Tired of EA\'s dreadful customer service try the BBB link.

                    bump

                    Comment

                    • fossen
                      Bl*bfl*th z*p!
                      • Jul 2002
                      • 7098

                      #11
                      Re: Tired of EA\'s dreadful customer service try the BBB link.





                      Are you serious?!?

                      Please tell me you're not serious.

                      My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                      Return. The. Game.

                      Comment

                      • fossen
                        Bl*bfl*th z*p!
                        • Jul 2002
                        • 7098

                        #12
                        Re: Tired of EA\'s dreadful customer service try the BBB link.





                        Are you serious?!?

                        Please tell me you're not serious.

                        My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                        Return. The. Game.

                        Comment

                        • fossen
                          Bl*bfl*th z*p!
                          • Jul 2002
                          • 7098

                          #13
                          Re: Tired of EA\'s dreadful customer service try the BBB link.





                          Are you serious?!?

                          Please tell me you're not serious.

                          My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                          Return. The. Game.

                          Comment

                          • bdunn13
                            GATA
                            • Jul 2002
                            • 4499

                            #14
                            Re: Tired of EA\'s dreadful customer service try the BBB link.

                            Sweet, lets all complain.. that way next year, when they release the game, they will remove all the features so they don't have to worry about bugs or "holes."

                            But don't worry, there will stil be exhibition mode.
                            Rent this space.

                            Comment

                            • bdunn13
                              GATA
                              • Jul 2002
                              • 4499

                              #15
                              Re: Tired of EA\'s dreadful customer service try the BBB link.

                              Sweet, lets all complain.. that way next year, when they release the game, they will remove all the features so they don't have to worry about bugs or "holes."

                              But don't worry, there will stil be exhibition mode.
                              Rent this space.

                              Comment

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