Tired of EA's dreadful customer service try the BBB link.

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  • peter21
    Rookie
    • Feb 2003
    • 205

    #76
    Re: Tired of EA\'s dreadful customer service try the BBB link.

    I think they are pissed at EA, that's the point of their taking action. EA is not/will not respond to their complaints.

    I was seriously considering getting this game. Not now. but I wish you all the best of luck in taking EA to task for producing a game that doesn't meet your standards. Take action. Hopefully something comes of it.
    Pine for the pork of the porcupine

    Comment

    • NolesFanInMA
      Banned
      • Dec 2003
      • 23

      #77
      Re: Tired of EA\'s dreadful customer service try the BBB link.

      </font><blockquote><font class="small">Quote:</font><hr />
      bdunn13 said:
      Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

      This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

      <hr /></blockquote><font class="post">

      Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

      I had always thought the point of a forum was to discuss a game good, <font color="red">and bad </font>. I guess not when your moderators get on their knees for EA.

      Comment

      • NolesFanInMA
        Banned
        • Dec 2003
        • 23

        #78
        Re: Tired of EA\'s dreadful customer service try the BBB link.

        </font><blockquote><font class="small">Quote:</font><hr />
        bdunn13 said:
        Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

        This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

        <hr /></blockquote><font class="post">

        Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

        I had always thought the point of a forum was to discuss a game good, <font color="red">and bad </font>. I guess not when your moderators get on their knees for EA.

        Comment

        • NolesFanInMA
          Banned
          • Dec 2003
          • 23

          #79
          Re: Tired of EA\'s dreadful customer service try the BBB link.

          </font><blockquote><font class="small">Quote:</font><hr />
          bdunn13 said:
          Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

          This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

          <hr /></blockquote><font class="post">

          Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

          I had always thought the point of a forum was to discuss a game good, <font color="red">and bad </font>. I guess not when your moderators get on their knees for EA.

          Comment

          • TrickyD
            Rookie
            • Apr 2003
            • 125

            #80
            Re: Tired of EA\'s dreadful customer service try the BBB link.

            </font><blockquote><font class="small">Quote:</font><hr />
            CheckMate said:
            But its your job to say that OS should amend their review?

            <hr /></blockquote><font class="post">My making a recommendation and them saying they know how the BBB works is comparing apples and oranges. I wont reply any further to that nonsense.

            Comment

            • TrickyD
              Rookie
              • Apr 2003
              • 125

              #81
              Re: Tired of EA\'s dreadful customer service try the BBB link.

              </font><blockquote><font class="small">Quote:</font><hr />
              CheckMate said:
              But its your job to say that OS should amend their review?

              <hr /></blockquote><font class="post">My making a recommendation and them saying they know how the BBB works is comparing apples and oranges. I wont reply any further to that nonsense.

              Comment

              • TrickyD
                Rookie
                • Apr 2003
                • 125

                #82
                Re: Tired of EA\'s dreadful customer service try the BBB link.

                </font><blockquote><font class="small">Quote:</font><hr />
                CheckMate said:
                But its your job to say that OS should amend their review?

                <hr /></blockquote><font class="post">My making a recommendation and them saying they know how the BBB works is comparing apples and oranges. I wont reply any further to that nonsense.

                Comment

                • mgoblue
                  Go Wings!
                  • Jul 2002
                  • 25477

                  #83
                  Re: Tired of EA\'s dreadful customer service try the BBB link.

                  </font><blockquote><font class="small">Quote:</font><hr />
                  fossen said:
                  </font><blockquote><font class="small">Quote:</font><hr />
                  drewman011 said:
                  </font><blockquote><font class="small">Quote:</font><hr />
                  fossen said:




                  Are you serious?!?

                  Please tell me you're not serious.

                  My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                  Return. The. Game.

                  <hr /></blockquote><font class="post">

                  Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

                  <hr /></blockquote><font class="post">
                  Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

                  But the Better Business Bureau? That's utterly ridiculous.

                  You paid money for a game that you don't like. Move on.

                  Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

                  BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

                  <hr /></blockquote><font class="post">

                  I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.
                  Nintendo Switch Friend Code: SW-7009-7102-8818

                  Comment

                  • mgoblue
                    Go Wings!
                    • Jul 2002
                    • 25477

                    #84
                    Re: Tired of EA\'s dreadful customer service try the BBB link.

                    </font><blockquote><font class="small">Quote:</font><hr />
                    fossen said:
                    </font><blockquote><font class="small">Quote:</font><hr />
                    drewman011 said:
                    </font><blockquote><font class="small">Quote:</font><hr />
                    fossen said:




                    Are you serious?!?

                    Please tell me you're not serious.

                    My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                    Return. The. Game.

                    <hr /></blockquote><font class="post">

                    Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

                    <hr /></blockquote><font class="post">
                    Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

                    But the Better Business Bureau? That's utterly ridiculous.

                    You paid money for a game that you don't like. Move on.

                    Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

                    BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

                    <hr /></blockquote><font class="post">

                    I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.
                    Nintendo Switch Friend Code: SW-7009-7102-8818

                    Comment

                    • mgoblue
                      Go Wings!
                      • Jul 2002
                      • 25477

                      #85
                      Re: Tired of EA\'s dreadful customer service try the BBB link.

                      </font><blockquote><font class="small">Quote:</font><hr />
                      fossen said:
                      </font><blockquote><font class="small">Quote:</font><hr />
                      drewman011 said:
                      </font><blockquote><font class="small">Quote:</font><hr />
                      fossen said:




                      Are you serious?!?

                      Please tell me you're not serious.

                      My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

                      Return. The. Game.

                      <hr /></blockquote><font class="post">

                      Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

                      <hr /></blockquote><font class="post">
                      Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

                      But the Better Business Bureau? That's utterly ridiculous.

                      You paid money for a game that you don't like. Move on.

                      Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

                      BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

                      <hr /></blockquote><font class="post">

                      I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.
                      Nintendo Switch Friend Code: SW-7009-7102-8818

                      Comment

                      • Lex
                        Banned
                        • Jun 2003
                        • 560

                        #86
                        Re: Tired of EA\'s dreadful customer service try the BBB link.

                        </font><blockquote><font class="small">Quote:</font><hr />
                        bdunn13 said:
                        </font><blockquote><font class="small">Quote:</font><hr />
                        TrickyD said:
                        Why do you all feel the need to crash every thread that doesn't glorify the game? Seriously, just leave this thread to the people who feel wronged by EA and let them hope for some resolution.

                        So what if we want to go through the BBB? Is that going to somehow hurt you?

                        If the BBB doesn't think its a legit complaint they will dismiss it. That isn't your job.

                        <hr /></blockquote><font class="post">

                        Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

                        This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

                        <hr /></blockquote><font class="post">

                        There is something very basic about what a video game forum is...about the function it serves. You dont seem to recognize that. On the other hand you do readily recognize it as a means for you to wield power. Again, we are just trying to look out for others and not trying to tell them how to think. We recognize that there are like minded people out there. Thats who this thread is appealing to. What compelling reason do you have for being so hostile?

                        Comment

                        • Lex
                          Banned
                          • Jun 2003
                          • 560

                          #87
                          Re: Tired of EA\'s dreadful customer service try the BBB link.

                          </font><blockquote><font class="small">Quote:</font><hr />
                          bdunn13 said:
                          </font><blockquote><font class="small">Quote:</font><hr />
                          TrickyD said:
                          Why do you all feel the need to crash every thread that doesn't glorify the game? Seriously, just leave this thread to the people who feel wronged by EA and let them hope for some resolution.

                          So what if we want to go through the BBB? Is that going to somehow hurt you?

                          If the BBB doesn't think its a legit complaint they will dismiss it. That isn't your job.

                          <hr /></blockquote><font class="post">

                          Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

                          This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

                          <hr /></blockquote><font class="post">

                          There is something very basic about what a video game forum is...about the function it serves. You dont seem to recognize that. On the other hand you do readily recognize it as a means for you to wield power. Again, we are just trying to look out for others and not trying to tell them how to think. We recognize that there are like minded people out there. Thats who this thread is appealing to. What compelling reason do you have for being so hostile?

                          Comment

                          • Lex
                            Banned
                            • Jun 2003
                            • 560

                            #88
                            Re: Tired of EA\'s dreadful customer service try the BBB link.

                            </font><blockquote><font class="small">Quote:</font><hr />
                            bdunn13 said:
                            </font><blockquote><font class="small">Quote:</font><hr />
                            TrickyD said:
                            Why do you all feel the need to crash every thread that doesn't glorify the game? Seriously, just leave this thread to the people who feel wronged by EA and let them hope for some resolution.

                            So what if we want to go through the BBB? Is that going to somehow hurt you?

                            If the BBB doesn't think its a legit complaint they will dismiss it. That isn't your job.

                            <hr /></blockquote><font class="post">

                            Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

                            This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

                            <hr /></blockquote><font class="post">

                            There is something very basic about what a video game forum is...about the function it serves. You dont seem to recognize that. On the other hand you do readily recognize it as a means for you to wield power. Again, we are just trying to look out for others and not trying to tell them how to think. We recognize that there are like minded people out there. Thats who this thread is appealing to. What compelling reason do you have for being so hostile?

                            Comment

                            • bdunn13
                              GATA
                              • Jul 2002
                              • 4499

                              #89
                              Re: Tired of EA\'s dreadful customer service try the BBB link.

                              "realistic CPU generated rosters"

                              I never saw that mentioned. Please show me.
                              Rent this space.

                              Comment

                              • bdunn13
                                GATA
                                • Jul 2002
                                • 4499

                                #90
                                Re: Tired of EA\'s dreadful customer service try the BBB link.

                                "realistic CPU generated rosters"

                                I never saw that mentioned. Please show me.
                                Rent this space.

                                Comment

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