Tired of EA's dreadful customer service try the BBB link.

**bdunn13** · 03-17-2004, 01:30 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

"realistic CPU generated rosters"

I never saw that mentioned. Please show me.

**SoMiss2000** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

**SoMiss2000** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

**SoMiss2000** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

**Goaty** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
you guys crack me up with your utter stupidity

<hr /></blockquote>

Those of us who know what the BBB's real purpose is (and it is not responding to complaints about videogames) are pretty amused by this thread

**Goaty** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
you guys crack me up with your utter stupidity

<hr /></blockquote>

Those of us who know what the BBB's real purpose is (and it is not responding to complaints about videogames) are pretty amused by this thread

**Goaty** · 03-17-2004, 01:31 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
you guys crack me up with your utter stupidity

<hr /></blockquote>

Those of us who know what the BBB's real purpose is (and it is not responding to complaints about videogames) are pretty amused by this thread

**CheckMate** · 03-17-2004, 01:32 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

This topic isn't discussing the "game". It's discussing the "company." That's what bdunn is saying.

**CheckMate** · 03-17-2004, 01:32 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

This topic isn't discussing the "game". It's discussing the "company." That's what bdunn is saying.

**CheckMate** · 03-17-2004, 01:32 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

This topic isn't discussing the "game". It's discussing the "company." That's what bdunn is saying.

**NolesFanInMA** · 03-17-2004, 01:33 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
mgoblue said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.

<hr /></blockquote>

No, the point of the BBB is to make sure that people are treated fairly by large companies, and to be an advocate for the little man. If you have ever dealt with EA Customer dis-Service, you would know that they are a joke, and could care less about resolving any problems. No one is saying sue EA, they are simply saying this is how you can make sure your voice at least gets heard, because trust me, some HS drop out hitting auto-reply is not going to do this for you!

**NolesFanInMA** · 03-17-2004, 01:33 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
mgoblue said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.

<hr /></blockquote>

No, the point of the BBB is to make sure that people are treated fairly by large companies, and to be an advocate for the little man. If you have ever dealt with EA Customer dis-Service, you would know that they are a joke, and could care less about resolving any problems. No one is saying sue EA, they are simply saying this is how you can make sure your voice at least gets heard, because trust me, some HS drop out hitting auto-reply is not going to do this for you!

**NolesFanInMA** · 03-17-2004, 01:33 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
mgoblue said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

I agree with you fossen. I don't think the BBB is meant for this. Just an FYI, it's not illegal to put out a crappy game, or one with bugs. What's next? Someone putting together a class action lawsuit because player progression isn't right? Boy is society too litigious nowadays. Games have always been buggy, we're more 'hardcore' gamers, so we get more annoyed than others, but we need to have a realistic expectation. That's my opinion at least. And if all this stuff really matters to you, then wait for a week after a game comes out, and then you can read all these posts and decide if there's any problems that make it not worth playing. I programmed a sample GBA game for a class in college, and it's a lot harder than you'd think to get everything right, I can't imagine a game on the scale of what EA and other companies do. Maybe I just cut them more slack, I'm just not ready to call up the firing squad quite yet.

<hr /></blockquote>

No, the point of the BBB is to make sure that people are treated fairly by large companies, and to be an advocate for the little man. If you have ever dealt with EA Customer dis-Service, you would know that they are a joke, and could care less about resolving any problems. No one is saying sue EA, they are simply saying this is how you can make sure your voice at least gets heard, because trust me, some HS drop out hitting auto-reply is not going to do this for you!

**phattyphat69** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
peter21 said:
I think they are pissed at EA, that's the point of their taking action. EA is not/will not respond to their complaints.

I was seriously considering getting this game. Not now. but I wish you all the best of luck in taking EA to task for producing a game that doesn't meet your standards. Take action. Hopefully something comes of it.

<hr /></blockquote>

If nothing else, I hope complaining about these problems on message boards will make others like you aware of problems that may prove to be gamebreaking. Surely other baseball games will have their own issues, but maybe the features you most enjoy will be functioning on the other games. For me this has really soured me on EA Sports (which I had held no grudge against before) and will certainly wait a few weeks after release before even thinking about picking up another of their games (yes, even the almighty Madden).

**phattyphat69** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
peter21 said:
I think they are pissed at EA, that's the point of their taking action. EA is not/will not respond to their complaints.

I was seriously considering getting this game. Not now. but I wish you all the best of luck in taking EA to task for producing a game that doesn't meet your standards. Take action. Hopefully something comes of it.

<hr /></blockquote>

If nothing else, I hope complaining about these problems on message boards will make others like you aware of problems that may prove to be gamebreaking. Surely other baseball games will have their own issues, but maybe the features you most enjoy will be functioning on the other games. For me this has really soured me on EA Sports (which I had held no grudge against before) and will certainly wait a few weeks after release before even thinking about picking up another of their games (yes, even the almighty Madden).

Tired of EA's dreadful customer service try the BBB link.

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