Tired of EA's dreadful customer service try the BBB link.

**phattyphat69** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
peter21 said:
I think they are pissed at EA, that's the point of their taking action. EA is not/will not respond to their complaints.

I was seriously considering getting this game. Not now. but I wish you all the best of luck in taking EA to task for producing a game that doesn't meet your standards. Take action. Hopefully something comes of it.

<hr /></blockquote>

If nothing else, I hope complaining about these problems on message boards will make others like you aware of problems that may prove to be gamebreaking. Surely other baseball games will have their own issues, but maybe the features you most enjoy will be functioning on the other games. For me this has really soured me on EA Sports (which I had held no grudge against before) and will certainly wait a few weeks after release before even thinking about picking up another of their games (yes, even the almighty Madden).

**bdunn13** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

Brilliant - you love to assume.. well assume this, EA has never given me ANYTHING.

**bdunn13** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

Brilliant - you love to assume.. well assume this, EA has never given me ANYTHING.

**bdunn13** · 03-17-2004, 01:34 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
bdunn13 said:
Your right it isn't our job. Our "job"(though unpaid) is to run these forums which we will do as we see fit.

This is also an MVP forum, not an EA Customer Service Forum. If you want to complain about some service you have received from EA, then try their forums. I am sure you will find plenty of threads about it there as their forums are all but unmoderated.

<hr /></blockquote>

Why not just admit that you know if you actually take a stance against EA that they will be less likely to give you demos and early releases.

I had always thought the point of a forum was to discuss a game good, and bad . I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

Brilliant - you love to assume.. well assume this, EA has never given me ANYTHING.

**TrickyD** · 03-17-2004, 01:36 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
SoMiss2000 said:
Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

<hr /></blockquote>How many different ways can we say this isn't about perfection? Non rotating conference schedules in NCAA was an imperfection that we could live with... Nebraska throwing on 80% of their plays was an imperfection we could live with...

This is not a minor imperfection in my eyes.

**TrickyD** · 03-17-2004, 01:36 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
SoMiss2000 said:
Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

<hr /></blockquote>How many different ways can we say this isn't about perfection? Non rotating conference schedules in NCAA was an imperfection that we could live with... Nebraska throwing on 80% of their plays was an imperfection we could live with...

This is not a minor imperfection in my eyes.

**TrickyD** · 03-17-2004, 01:36 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
SoMiss2000 said:
Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

<hr /></blockquote>How many different ways can we say this isn't about perfection? Non rotating conference schedules in NCAA was an imperfection that we could live with... Nebraska throwing on 80% of their plays was an imperfection we could live with...

This is not a minor imperfection in my eyes.

**fossen** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

**fossen** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

**fossen** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

**WazzuRC** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

So...I guess you want to be a moderator then?!

**WazzuRC** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

So...I guess you want to be a moderator then?!

**WazzuRC** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
NolesFanInMA said:
I guess not when your moderators get on their knees for EA.

<hr /></blockquote>

So...I guess you want to be a moderator then?!

**CheckMate** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
TrickyD said:
<blockquote>Quote:<hr />
SoMiss2000 said:
Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

<hr /></blockquote>How many different ways can we say this isn't about perfection? Non rotating conference schedules in NCAA was an imperfection that we could live with... Nebraska throwing on 80% of their plays was an imperfection we could live with...

This is not a minor imperfection in my eyes.

<hr /></blockquote>

And player progression is an imperfection that a lot of us can live with...

**CheckMate** · 03-17-2004, 01:37 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
TrickyD said:
<blockquote>Quote:<hr />
SoMiss2000 said:
Whatever happened to "Buyer Beware".

One things for sure, no one should rush out and buy any forthcoming EA Sports game without renting it if you are such a stickler for perfection.

<hr /></blockquote>How many different ways can we say this isn't about perfection? Non rotating conference schedules in NCAA was an imperfection that we could live with... Nebraska throwing on 80% of their plays was an imperfection we could live with...

This is not a minor imperfection in my eyes.

<hr /></blockquote>

And player progression is an imperfection that a lot of us can live with...

Tired of EA's dreadful customer service try the BBB link.

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