NBA 2k16 Pre Order not Installing?

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  • iiitroy
    Rookie
    • Oct 2012
    • 320

    #586
    Re: NBA 2k16 Pre Order not Installing?

    Originally posted by Da InFaMoUs NY
    this has been the issue for the past two days.
    Smh this is so annoying. I cant even find a fix for it.

    Comment

    • Da InFaMoUs NY
      MVP
      • Oct 2012
      • 1842

      #587
      Re: NBA 2k16 Pre Order not Installing?

      Thank you for contacting 2K Support!

      I'm sorry to hear that you're having an issue with NBA 2K16. Thank you for alerting us about the issue you are experiencing. Because of the work of diligent players like you, we've been able to collect enough information about this issue to notify the development team, and they are currently working toward a solution. Unfortunately, we do not have visibility on their progress here in customer support, and so we don't have a timeline for a fix to be implemented. That said, please follow us on Twitter (@NBA2K), as this is where new info as well as upcoming patches will be announced.

      If you have any further questions or concerns, please don't hesitate to let us know!

      Regards,
      Louis P.
      2K Support

      Comment

      • Brad215
        Rookie
        • Sep 2015
        • 8

        #588
        Re: NBA 2k16 Pre Order not Installing?

        Originally posted by iiitroy
        Smh this is so annoying. I cant even find a fix for it.
        Don't try to reinstall it from my games and apps go to the xbox store and try to download it there that worked for me after i got stuck on 31 7 times in a row

        Comment

        • Hustle Westbrook
          MVP
          • Jan 2015
          • 3113

          #589
          Re: NBA 2k16 Pre Order not Installing?

          I'm gonna be real disgusted if I can't play this at midnight tonight.

          It's always some **** with 2K and their servers. It's getting absolutely ridiculous now.
          Check out my YouTube channel for NBA 2K16 MyTeam and Play Now Online gameplay videos!

          Comment

          • Merize
            Rookie
            • Apr 2015
            • 43

            #590
            Re: NBA 2k16 Pre Order not Installing?

            Originally posted by Supra23
            9PM for me since I'm Pacific. About 11 hours left....
            Thanks for the info. I'm from Chile, South America and have the preorder, so I'm thinking in taking the day off tomorrow... but I needed to confirm how much until the release.

            Comment

            • Brad215
              Rookie
              • Sep 2015
              • 8

              #591
              Re: NBA 2k16 Pre Order not Installing?

              Originally posted by Hustle Westbrook
              I'm gonna be real disgusted if I can't play this at midnight tonight.

              It's always some **** with 2K and their servers. It's getting absolutely ridiculous now.
              Every year its something new the worse part about is no gaming sites are talking about it

              Comment

              • iiitroy
                Rookie
                • Oct 2012
                • 320

                #592
                Re: NBA 2k16 Pre Order not Installing?

                Originally posted by Brad215
                Don't try to reinstall it from my games and apps go to the xbox store and try to download it there that worked for me after i got stuck on 31 7 times in a row
                You have a video on this or something? I just tried that and the same thing happened.

                Comment

                • jml475
                  Banned
                  • Oct 2014
                  • 283

                  #593
                  Re: NBA 2k16 Pre Order not Installing?

                  Originally posted by Da InFaMoUs NY
                  this has been the issue for the past two days.
                  Clear Mac address, hard reset it fix?

                  Otherwise, uninstall after ^^ and then reinstall fixed for me.

                  Comment

                  • Da InFaMoUs NY
                    MVP
                    • Oct 2012
                    • 1842

                    #594
                    Re: NBA 2k16 Pre Order not Installing?

                    Originally posted by jml475
                    Clear Mac address, hard reset it fix?

                    Otherwise, uninstall after ^^ and then reinstall fixed for me.
                    did that and im doing it again right now and the download speeds are slow for this game.

                    Comment

                    • Lancio23
                      Rookie
                      • Oct 2014
                      • 186

                      #595
                      Re: NBA 2k16 Pre Order not Installing?

                      Uninstalled, reinstalled and got stuck on 31% again saying installation stopped! Gonna try installing from the store like someone above said. Smh frustrating.


                      Sent from my iPhone using Tapatalk

                      Comment

                      • cthurt
                        MVP
                        • Oct 2009
                        • 2525

                        #596
                        Re: NBA 2k16 Pre Order not Installing?

                        I think this thread might have hurt more then helped a lot of you, I keep seeing guys saying they uninstalled the game when the game was at 30 percent, and now the game is going even slower then before, the problem isn't the slow speed of the download its if it stops installing, so guys that keep uninstalling hoping for faster download times is just messing up your chances of playing at midnight.

                        Comment

                        • justmebeingd
                          Rookie
                          • Sep 2015
                          • 5

                          #597
                          Re: NBA 2k16 Pre Order not Installing?

                          I thought it was just me glad im not the only one. I been stuck at 21% on xb1 for the last 3 hours

                          Comment

                          • jero617
                            Rookie
                            • Aug 2013
                            • 6

                            #598
                            Re: NBA 2k16 Pre Order not Installing?

                            http://support.2k.com/hc/en-us/artic...To-Home-Screen

                            Posted by 2ksupport on Twitter. Hope this helps.

                            Comment

                            • RobTheGreat21
                              Rookie
                              • Sep 2015
                              • 49

                              #599
                              Re: NBA 2k16 Pre Order not Installing?

                              download is only using about 15% of my internet speed. why is that?

                              Comment

                              • Da InFaMoUs NY
                                MVP
                                • Oct 2012
                                • 1842

                                #600
                                Re: NBA 2k16 Pre Order not Installing?

                                Originally posted by RobTheGreat21
                                download is only using about 15% of my internet speed. why is that?
                                2k servers

                                Comment

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