Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on it.

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  • julio852
    Rookie
    • Sep 2017
    • 82

    #211
    Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

    Originally posted by ApolloKids
    Is this happening more on XB1 or PS4? I have a decent mycareer going on ps4 and I'm not really sure how or if I should proceed.
    Both dude, sadly

    Comment

    • julio852
      Rookie
      • Sep 2017
      • 82

      #212
      Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

      Originally posted by Housh123
      Naw I saw it when I searched "nba 2k18 MyCareer save glitch".

      I remember 100% the response was directly from 2k supports Twitter tho so it's good info

      Unless they were flat out lying it's pretty safe to assume that it is just a visual glitch


      Sent from my iPhone using Operation Sports
      I was trying to find the tweet. Hope it is only a visual glitch
      Did you get your player back ? hopefully yes

      Comment

      • Housh123
        Banned
        • Jan 2011
        • 1173

        #213
        Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

        Originally posted by julio852
        I was trying to find the tweet. Hope it is only a visual glitch

        Did you get your player back ? hopefully yes


        Naw they haven't answered me yet


        Sent from my iPhone using Operation Sports

        Comment

        • basehead617
          Rookie
          • Apr 2006
          • 462

          #214
          Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

          Originally posted by ApolloKids
          Is this happening more on XB1 or PS4? I have a decent mycareer going on ps4 and I'm not really sure how or if I should proceed.
          It is not a bug on PS4 at all, it's an XB1 thing (and maybe Switch?)

          Comment

          • Pappy Knuckles
            LORDTHUNDERBIRD
            • Sep 2004
            • 15966

            #215
            Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

            Originally posted by basehead617
            It is not a bug on PS4 at all, it's an XB1 thing (and maybe Switch?)
            I'm on PS4 and got it

            Sent from my Z981 using Tapatalk

            Comment

            • ELPAGA
              Rookie
              • Oct 2016
              • 204

              #216
              Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

              Originally posted by XxPiCkLexX
              Well don't worry you all aren't the only ones. This ish better be fixed or I better be refunded any VC that I bought!!
              They wont.....

              Comment

              • Roach8695
                Rookie
                • Mar 2016
                • 5

                #217
                Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                My save got deleted on saturday 19:00 CEST.
                I made a ticket on Monday 08:30 CEST and yesterday 23:00 CEST i got it back with the help of 2K support.

                I can confirm that you get all your badges and overall back, but not your hairstyle, tattos, clothings and animations.
                You also need to start the whole story from beginning.
                As compensation for that you get 35.000 VC.

                2k has overwritten my dummy file, but be aware the team and the number your choose for the dummy file stays (so if you would you can go to a different team as in your deleted save)

                When you load the file the first time dont you worry about the wrong height, weight, overall and badges in the loading screen.
                All of it will be replaced right after the save is fully loaded

                If you got some more question i will try to answer you

                Comment

                • twebb5896
                  Rookie
                  • Jun 2013
                  • 218

                  #218
                  Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                  Originally posted by Roach8695
                  My save got deleted on saturday 19:00 CEST.
                  I made a ticket on Monday 08:30 CEST and yesterday 23:00 CEST i got it back with the help of 2K support.

                  I can confirm that you get all your badges and overall back, but not your hairstyle, tattos, clothings and animations.
                  You also need to start the whole story from beginning.
                  As compensation for that you get 35.000 VC.

                  2k has overwritten my dummy file, but be aware the team and the number your choose for the dummy file stays (so if you would you can go to a different team as in your deleted save)

                  When you load the file the first time dont you worry about the wrong height, weight, overall and badges in the loading screen.
                  All of it will be replaced right after the save is fully loaded

                  If you got some more question i will try to answer you
                  Bro I submitted mine Saturday night and still no reply from them after the automated one, I don't know what I'm doing wrong it's like they just pick people at random. I'm sitting here waiting with no idea what's going on, and I'm one more long day away from calling Microsoft for compensation, I already lost my weekend I won't lose another weekend waiting for a player.

                  Sent from my SM-G935T using Tapatalk

                  Comment

                  • Housh123
                    Banned
                    • Jan 2011
                    • 1173

                    #219
                    Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                    Originally posted by Roach8695
                    My save got deleted on saturday 19:00 CEST.

                    I made a ticket on Monday 08:30 CEST and yesterday 23:00 CEST i got it back with the help of 2K support.



                    I can confirm that you get all your badges and overall back, but not your hairstyle, tattos, clothings and animations.

                    You also need to start the whole story from beginning.

                    As compensation for that you get 35.000 VC.



                    2k has overwritten my dummy file, but be aware the team and the number your choose for the dummy file stays (so if you would you can go to a different team as in your deleted save)



                    When you load the file the first time dont you worry about the wrong height, weight, overall and badges in the loading screen.

                    All of it will be replaced right after the save is fully loaded



                    If you got some more question i will try to answer you


                    I feel like they just pick who they respond to at random

                    Some ppl who were in the first wave still haven't gotten responses back

                    But then they say don't submit multiple tickets smh

                    Yeah ok

                    After this message it submitting a ticket everyday from today on. There's no reason some ppl have been waiting 5 days and you got yours back in 1

                    Like cmon


                    Sent from my iPhone using Operation Sports

                    Comment

                    • Roach8695
                      Rookie
                      • Mar 2016
                      • 5

                      #220
                      Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                      I think i got my save back so quick because i'm from the germany 2k support team (in german of course)

                      Because in germany everbody plays fifa and not that much people play 2k i think the support here is not as fully occupied as in america

                      Comment

                      • Keith01
                        Banned
                        • Aug 2017
                        • 748

                        #221
                        Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                        I got mugged in the 'hood by 2K, they stole $50 from me.

                        I want a refund or my player back. How is this not stealing again?

                        They're taking their sweet time to reply to my ticket and resolve it. Nice job. Also, do we get our badge progress or does that become another casualty?

                        Ridiculous we got to jump through all these hoops and wait days (or weeks?) to either get a refund or our myplayer back.

                        Comment

                        • Yesh2kdone
                          Banned
                          • Feb 2015
                          • 1412

                          #222
                          Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                          Originally posted by Roach8695
                          I think i got my save back so quick because i'm from the germany 2k support team (in german of course)

                          Because in germany everbody plays fifa and not that much people play 2k i think the support here is not as fully occupied as in america
                          Deutschland Uber Alles!

                          Comment

                          • mike828
                            Rookie
                            • Feb 2003
                            • 27

                            #223
                            Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                            Originally posted by Roach8695
                            My save got deleted on saturday 19:00 CEST.
                            I made a ticket on Monday 08:30 CEST and yesterday 23:00 CEST i got it back with the help of 2K support.

                            I can confirm that you get all your badges and overall back, but not your hairstyle, tattos, clothings and animations.
                            You also need to start the whole story from beginning.
                            As compensation for that you get 35.000 VC.

                            2k has overwritten my dummy file, but be aware the team and the number your choose for the dummy file stays (so if you would you can go to a different team as in your deleted save)

                            When you load the file the first time dont you worry about the wrong height, weight, overall and badges in the loading screen.
                            All of it will be replaced right after the save is fully loaded

                            If you got some more question i will try to answer you
                            So, they do not return the VC you spent on clothing? If I spent 50,000 on clothing...they refund me 35,000? I lose 15,000 overall?

                            Comment

                            • Roach8695
                              Rookie
                              • Mar 2016
                              • 5

                              #224
                              Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                              Originally posted by mike828
                              So, they do not return the VC you spent on clothing? If I spent 50,000 on clothing...they refund me 35,000? I lose 15,000 overall?
                              Yes i think so...
                              If you can not prove you spent 50,000 it's going to be though.
                              If i would be in your place i would tell 2K you spent so much VC on clothing and maybe they can give you 50,00 back.
                              Maybe when you bought VC for real money (the should see that you bought VC) you can prove that you dont spent it on somethign else like myteam or so.

                              Alternative you can make a ticket for geting your (real) money back directly from Microsoft or Sony. Microsoft already paid back some money.

                              Comment

                              • mike828
                                Rookie
                                • Feb 2003
                                • 27

                                #225
                                Re: Game crashed during MyCareer, save disappeared, and so did the 250k VC spent on i

                                Originally posted by Roach8695
                                Yes i think so...
                                If you can not prove you spent 50,000 it's going to be though.
                                If i would be in your place i would tell 2K you spent so much VC on clothing and maybe they can give you 50,00 back.
                                Maybe when you bought VC for real money (the should see that you bought VC) you can prove that you dont spent it on somethign else like myteam or so.

                                Alternative you can make a ticket for geting your (real) money back directly from Microsoft or Sony. Microsoft already paid back some money.
                                Thanks for the reply. I think I might hold off on playing more until this issue is patched.

                                Comment

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