Can we talk about Critical MyLeague Online Errors / Bugs?

[jk31]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Don't know if you guys have seen this one yet, but I just finished playing a MLO game against another user in Robs preseason league. I won 109-93 or something like that. As I'm looking over the stats, the other user says in the group chat that he's seeing a different score after exiting back to the league menu. I exited out and saw the correct score, so I figured maybe his side was just waiting for me to sync.
Exited the league, came back on later and noticed I had lost that game 105-108. According to Coach2k this is a bug that's been around for a couple years and in their experience in years past it was due to someone not exiting the game correctly.

For statistical purposes and leagues that vote on awards and such, this really sucks. Anyone else seen it?

that Bug is one of the reasons why we track our Stats externally via Google spreadsheets

[ElLatinoRusso]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

that Bug is one of the reasons why we track our Stats externally via Google spreadsheets

Could you please send me an example of it? We are still waiting for a fix, but in case of it never appears we should be prepared for the season.


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[Cavsfan4life]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

It's unfortunate that a mode that was being showed as "offline to online" is having so many bugs. I created a league this year because of that blog and have been left disappointed that not only are there still bugs that were issues in years past, but the lack of communication from 2k about getting them fixed.

Shout out to everyone that has workarounds in place for some of these issues, it's give us great ideas to implement in our league. Hopefully 2k surprises us with a patch for MLO.

[The Taper Fade God]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

I'm willing to bet money 2k developers spent maybe 20 minutes tops testing my league online

So many huge problems that they would have e spotted it they cared at all

[HesiPullupJimbo]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

I really need that playbook fix. I can't believe they haven't gotten to it yet. It can't be that hard of a fix. Either the files are missing and they readd them or the filenames are wrong or the code referencing them is wrong, but that's like an hour of time to fix tops.

[Mikelopedia]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Is everyone else having an extremely difficult time lately just getting a game to start? Been taking much longer "entering league.." and then "syncing with opponent.." and then it gives the network error after the jersey select screen.
We've tried deleting gameplans, we've tried restarting ps4s. This is getting infuriating.

[ataman5]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

I really need that playbook fix. I can't believe they haven't gotten to it yet. It can't be that hard of a fix. Either the files are missing and they readd them or the filenames are wrong or the code referencing them is wrong, but that's like an hour of time to fix tops.

Playbooks are essential! It's been too long we've had a lot of tickets opened if you haven't please go open the ticket below...

https://support.2k.com/hc/en-us/requests/new

Come on 2k!

[joepatowski]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Is everyone else having an extremely difficult time lately just getting a game to start? Been taking much longer "entering league.." and then "syncing with opponent.." and then it gives the network error after the jersey select screen.
We've tried deleting gameplans, we've tried restarting ps4s. This is getting infuriating.

Yes! Between 8 pm - 12 am est and on the weekends 3 pm - 6 pm est it's like Myleague Online is under tremendous server load. Sometimes takes us 5 tries to even get into a game... and then we get disconnected.



None of the other game modes are having this issue. Play Now loads right now. Park loads right in. It's like it has to do just with MLO.

[ataman5]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Yes! Between 8 pm - 12 am est and on the weekends 3 pm - 6 pm est it's like Myleague Online is under tremendous server load. Sometimes takes us 5 tries to even get into a game... and then we get disconnected.



None of the other game modes are having this issue. Play Now loads right now. Park loads right in. It's like it has to do just with MLO.

We need it all those essential bugs to be resolved, enough is enough.

[jk31]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Could you please send me an example of it? We are still waiting for a fix, but in case of it never appears we should be prepared for the season.


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Here you go. We use these Sheets for every team to track the game by game stats. Then I have a sheet that puts together all stats from every team and displays the league leaders. Another sheet puts together the wins and losses of every team and creates the standings.

https://drive.google.com/open?id=1KRSDb67A9Q_rHyFzcxykJGtVSh5yJLrSJsej1wUo1Os

https://docs.google.com/spreadsheets...it?usp=sharing



I got a response from the 2ksupport:

Thank you for all these detailed information as well as the detailed videos you've provided.

The On-The-Fly menu not showing up and the Playbook not showing all of the play types issues are both very important glitches that we will do our best to fix. As for settings reverting to default, we've been having players who mentioned this. However, the visual glitch you've experienced is truly a unique case and I will do my best to forward it to the development team.

You've mentioned that the game disconnects when the timer reaches to 0 in your ticket #3456436 so I thought a few troubleshooting steps could help you out on this issue. This may be something else entirely or that we may have already fixed this. Either way, please let me know if you're still experiencing this issue and I'll look into it.

Thank you once again for your time to contact us and provide all these valuable information. It's my pleasure to help you with any other questions you may have or address to any other issues you may have experienced.

Sincerely,

Ozzy G.
2K Support

[joepatowski]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Here you go. We use these Sheets for every team to track the game by game stats. Then I have a sheet that puts together all stats from every team and displays the league leaders. Another sheet puts together the wins and losses of every team and creates the standings.

https://drive.google.com/open?id=1KRSDb67A9Q_rHyFzcxykJGtVSh5yJLrSJsej1wUo1Os

https://docs.google.com/spreadsheets...it?usp=sharing



I got a response from the 2ksupport:

What I don't understand is that 2ksupport doesn't understand that it's not a user issue. It's a league-wide issue. They're always like "check your connection", "restart your router", "restart your xbox" but how does that help with every user is getting the same issue? Do we all restart our xbox at the same time? lol.


BTW Great spreadsheets

[ph33]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

What I don't understand is that 2ksupport doesn't understand that it's not a user issue. It's a league-wide issue. They're always like "check your connection", "restart your router", "restart your xbox" but how does that help with every user is getting the same issue? Do we all restart our xbox at the same time? lol.


BTW Great spreadsheets

Lol those messages piss me off

"there is a problem with YOUR connection to our servers "

No your servers are just straight trash

[jk31]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Thanks! I spent many hours optimizing these...We are using them for the 8th straight season now (so for the 4th year in a row). I am always adding some stuff for the next season.


I think the problem ist, that the 2ksupport is told to do this "automatic response" troubleshooting with everyone as part of a checklist or so...And only when they are assured that none of this helps, they are allowed to pass a report to the dev team.

[amedawg00]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

MLO is unplayable between 8 and 12 est. You know, normal hours when people have gotten off work, finished dinner, and want to enjoy some online league sim hoops. I have not been able to connect or finish a game in the past week during these prime hours when it seems that the MLO servers are incapable of connecting or synching users. First you get a synching message that can last up to a minute or two, then sometimes, you get a blank screen while attempting to connect. Thereafter you simply disconnect after endless attempts finally result in getting a game, only to disconnect. Meanwhile play now online rank matches work like a charm during these "prime Hours" at night. What gives?

[UravenzownU]

Re: Can we talk about Critical MyLeague Online Errors / Bugs?

Need my man brian to send another article in smh