Bug Report/Support

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  • popsicle1228
    Rookie
    • May 2014
    • 377

    #316
    Re: Bug Report/Support

    Originally posted by NWGameDad
    The hotfix that fixes the crash on iphone 4, itouch 4, and ipad 1s has been submitted to Apple. We have to wait for their review process now. As soon as they are done with it we'll publish the hotfix and get you all working again! Sorry about the bug.


    Is there a typical amount of time it takes for Apple to approve the hotfix? Still waiting patiently.

    Comment

    • NWGameDad
      Cat Daddy Games
      • Dec 2013
      • 1239

      #317
      Re: Bug Report/Support

      Originally posted by popsicle1228
      Is there a typical amount of time it takes for Apple to approve the hotfix? Still waiting patiently.


      It could be a few hours or 2 weeks. It all depends on their volume of apps to review. We've made it clear this is a gameplay stopping problem for some users, but we're in the same boat as you at this point, waiting patiently. I'll be sure to update this thread when I know more.
      NWGameDad
      Senior Producer
      Cat Daddy Games

      Comment

      • funfive2002
        Rookie
        • Mar 2014
        • 227

        #318
        Re: Bug Report/Support

        I bought a large credit pack this morning but I don't receive it. I have sent an email with detail to [email protected]. Please follow up. Thanks.

        Comment

        • BigStevieCool26
          Rookie
          • Mar 2012
          • 123

          #319
          Re: Bug Report/Support

          Originally posted by NWGameDad
          It could be a few hours or 2 weeks. It all depends on their volume of apps to review. We've made it clear this is a gameplay stopping problem for some users, but we're in the same boat as you at this point, waiting patiently. I'll be sure to update this thread when I know more.
          So some of us apple users might not be able to play this rivals clash coming up, is that's the case this sucks!
          WWE IGN: Paul Heyman Guy
          NBA IGN: LA Griffindors

          Comment

          • TrillKing
            Rookie
            • May 2014
            • 38

            #320
            Re: Bug Report/Support

            Originally posted by BigStevieCool26
            So some of us apple users might not be able to play this rivals clash coming up, is that's the case this sucks!
            I'm hoping that's not true that won't be fair, I'm still constantly checking the App Store for an update and hopefully the update is released before Tuesday

            Comment

            • popsicle1228
              Rookie
              • May 2014
              • 377

              #321
              Re: Bug Report/Support

              Originally posted by TrillKing
              I'm hoping that's not true that won't be fair, I'm still constantly checking the App Store for an update and hopefully the update is released before Tuesday
              When this happened to android users they postponed the event. It will be interesting to see if they do the same for a number of iOS users.

              Comment

              • playa145
                Rookie
                • May 2014
                • 126

                #322
                Re: Bug Report/Support

                This is ridiculous, I haven't been able to play for the last 5 days, can't even do my pick and wins.

                Comment

                • Air_Baker
                  Rookie
                  • Feb 2014
                  • 20

                  #323
                  Re: Bug Report/Support

                  Not only have I not been able to play for 5 days now, but all the missed VC from the daily drawing and the daily quick matches

                  Comment

                  • TrillKing
                    Rookie
                    • May 2014
                    • 38

                    #324
                    Re: Bug Report/Support

                    Cat Daddy, any update on the release of the fix?

                    Comment

                    • ABlackHick
                      Rookie
                      • Jun 2013
                      • 175

                      #325
                      Re: Bug Report/Support

                      Originally posted by TrillKing
                      Cat Daddy, any update on the release of the fix?
                      Yeah, and are we going to be compensated for this or what?

                      Comment

                      • NWGameDad
                        Cat Daddy Games
                        • Dec 2013
                        • 1239

                        #326
                        Re: Bug Report/Support

                        The hotfix to fix the crash for iPhone 4, itouch 4, and iPad 1 users has been released.
                        NWGameDad
                        Senior Producer
                        Cat Daddy Games

                        Comment

                        • AzNBLooD
                          Rookie
                          • Mar 2014
                          • 34

                          #327
                          Re: Bug Report/Support

                          card catalog is gone yet again ._.
                          IGN: AzNBLooD
                          15797-4775
                          Team: Raptors

                          39 Epics
                          Pro Epics: Iguodala, Joe Johnson, Penny Hardaway, 11 others
                          25 Single Epics
                          1 Legendary: Dr. J
                          MVP: Pro Epic Iggy
                          6400+ Draft Picks Available

                          Comment

                          • rick322
                            Rookie
                            • Apr 2014
                            • 159

                            #328
                            Re: Bug Report/Support

                            Here's a bug that needs fixing. Up a total of about 4000 and I lose.

                            Sent from my Xoom using Tapatalk

                            Comment

                            • playa145
                              Rookie
                              • May 2014
                              • 126

                              #329
                              Re: Bug Report/Support

                              Ya same thing happened in my season too, its in the playoffs and I might lose cause of it

                              Comment

                              • Mauli17
                                Rookie
                                • Apr 2014
                                • 135

                                #330
                                Re: Bug Report/Support

                                Hey I wrote ingame a mail to the 2ksupport because I accidently used Kyle Macy (leg) as a training card
                                They sent a collection of links to me (clear cache and so on) but this wont bring back my card
                                Any suggestions for me? Its the first time that I used a wrong card to train...I even didnt notice it thats really annoying

                                Gesendet von meinem GT-I9305 mit Tapatalk

                                Comment

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