Bug Report/Support

[RecklessSID69]

Re: Bug Report/Support

Purchased a pack of credits and got a message saying "unable to verify purchase". The payment is pending on my credit card now. Wrote and email to support. How long does it take to clear these things up? I need those credits for the rival clash event.

Kenny

[yantelope]

Re: Bug Report/Support

I'm still having a ton of connection issues. If I'm on 4G and try to connect it'll tell me "Network error" but if I switch to wifi it sits on the login screen but can't connect to google or steam. I more or less have to toggle between 4G and wifi every time I want to log in.

[donHawk]

Re: Bug Report/Support

I found a bug with my boosts in season. The counter for offense and deffense boosts is damaged. It switches between 5 and 3 and even when it says 5 I don't get the message, that I have the maximum amount of it. So i can't see how many of these boosts i got.

[Drop King]

Re: Bug Report/Support

Does anyone know if CD will reimburse a card I accidentally trained away? I used my uncommon James Harden rookie card. Thanks.

[BenBobOmb]

Re: Bug Report/Support

I'm missing a lot of player pictures lately.

[Justice9]

Re: Bug Report/Support

After using The Boost once in RC, the game keep showing the boosted amount of personal points awarded. iOS 8.1.3

[alirezzak]

Re: Bug Report/Support

After using The Boost once in RC, the game keep showing the boosted amount of personal points awarded. iOS 8.1.3

Yea I have that problem too.Bad thing is not counting 10 )

[teleserv]

Re: Bug Report/Support

Sorry for double post I cannot edit the old post, but here is a picture of the issue that keeps occurring .

Was there ever a resolution or fix to this issue. I haven't played this on a console nor did I have NBA2k14.

I'm having the same problem. I do have a Steam and PSN account (but I haven't played this game on them), but won't let me login and claim my VC bonuses...none at all. I can login with FB or GameCenter, but that doesn't do anything with VC.

Help...I really want to be able to earn VC.

[Brinkus]

Re: Bug Report/Support

Was there ever a resolution or fix to this issue. I haven't played this on a console nor did I have NBA2k14.

I'm having the same problem. I do have a Steam and PSN account (but I haven't played this game on them), but won't let me login and claim my VC bonuses...none at all. I can login with FB or GameCenter, but that doesn't do anything with VC.

Help...I really want to be able to earn VC.

I think you have to have played the game at least once to play. Just a guess.

[Justice9]

Re: Bug Report/Support

The Ladder Reward is missing. I've hit 8000 and instead of some Enchancements, got this:



Nothing but !! !! were added to my inventory.

[Justice9]

Re: Bug Report/Support

And another issue had occured to me during the last RC - the matchmaking system fails. As you may see, my tier is Epic+, and how am I supposed to win +5 game, if my opponent is two tiers above? That happened a dozen of times:

[tornaldo]

Re: Bug Report/Support

The Ladder Reward is missing. I've hit 8000 and instead of some Enchancements, got this:



Nothing but !! !! were added to my inventory.

I have the same problem. Also when i try to improve a player the application is hung.

[da_bull7]

Re: Bug Report/Support

When you apply boosts to a game, then close the app and re-open and check your lineup, it is like you have not added boosts. You can re-add them again, and appear to lose them again. This just happened to me and I lost 10 boosts (applied three times for one finals game). Despite it appearing as though there are no boosts they do actually activate (once).
<mytubeelement data="{&quot;bundle&quot;:{&quot;label_delimitor&q uot;:&quot;:&quot;,&quot;percentage&quot;:&quot;%& quot;,&quot;smart_buffer&quot;:&quot;Smart Buffer&quot;,&quot;start_playing_when_buffered&quo t;:&quot;Start playing when buffered&quot;,&quot;sound&quot;:&quot;Sound&quot; ,&quot;desktop_notification&quot;:&quot;Desktop Notification&quot;,&quot;continuation_on_next_line &quot;:&quot;-&quot;,&quot;loop&quot;:&quot;Loop&quot;,&quot;onl y_notify&quot;:&quot;Only Notify&quot;,&quot;estimated_time&quot;:&quot;Esti mated Time&quot;,&quot;global_preferences&quot;:&quot;Gl obal Preferences&quot;,&quot;no_notification_supported_ on_your_browser&quot;:&quot;No notification style supported on your browser version&quot;,&quot;video_buffered&quot;:&quot;Vid eo Buffered&quot;,&quot;buffered&quot;:&quot;Buffered &quot;,&quot;hyphen&quot;:&quot;-&quot;,&quot;buffered_message&quot;:&quot;The video has been buffered as requested and is ready to play.&quot;,&quot;not_supported&quot;:&quot;Not Supported&quot;,&quot;on&quot;:&quot;On&quot;,&quo t;off&quot;:&quot;Off&quot;,&quot;click_to_enable_ for_this_site&quot;:&quot;Click to enable for this site&quot;,&quot;desktop_notification_denied&quot; :&quot;You have denied permission for desktop notification for this site&quot;,&quot;notification_status_delimitor&quo t;:&quot;;&quot;,&quot;error&quot;:&quot;Error&quo t;,&quot;adblock_interferance_message&quot;:&quot; Adblock (or similar extension) is known to interfere with SmartVideo. Please add this url to adblock whitelist.&quot;,&quot;calculating&quot;:&quot;Cal culating&quot;,&quot;waiting&quot;:&quot;Waiting&q uot;,&quot;will_start_buffering_when_initialized&q uot;:&quot;Will start buffering when initialized&quot;,&quot;will_start_playing_when_in itialized&quot;:&quot;Will start playing when initialized&quot;,&quot;completed&quot;:&quot;Comp leted&quot;,&quot;buffering_stalled&quot;:&quot;Bu ffering is stalled. Will stop.&quot;,&quot;stopped&quot;:&quot;Stopped&quot ;,&quot;hr&quot;:&quot;Hr&quot;,&quot;min&quot;:&q uot;Min&quot;,&quot;sec&quot;:&quot;Sec&quot;,&quo t;any_moment&quot;:&quot;Any Moment&quot;,&quot;popup_donate_to&quot;:&quot;Don ate to&quot;,&quot;extension_id&quot;:null},&quot;pref s&quot;:{&quot;desktopNotification&quot;:true,&quo t;soundNotification&quot;:true,&quot;logLevel&quot ;:0,&quot;enable&quot;:true,&quot;loop&quot;:false ,&quot;hidePopup&quot;:false,&quot;autoPlay&quot;: false,&quot;autoBuffer&quot;:false,&quot;autoPlayO nBuffer&quot;:false,&quot;autoPlayOnBufferPercenta ge&quot;:42,&quot;autoPlayOnSmartBuffer&quot;:true ,&quot;quality&quot;:&quot;default&quot;,&quot;fsh d&quot;:false,&quot;onlyNotification&quot;:false,& quot;enableFullScreen&quot;:true,&quot;saveBandwid th&quot;:false,&quot;hideAnnotations&quot;:false,& quot;turnOffPagedBuffering&quot;:false}}" event="preferencesUpdated" id="myTubeRelayElementToPage"></mytubeelement><mytubeelement data="{&quot;loadBundle&quot;:true}" event="relayPrefs" id="myTubeRelayElementToTab"></mytubeelement>

[Mas009]

Re: Bug Report/Support

Is there a way of removing multiple accounts on a device, I logged into the wifes phone and used my account which for some reason linked with her Game Centre I think and now when she uses her phone to play it comes up with a screen to choose which account to log into.

[troblems]

Re: Bug Report/Support

You can try logging the wife out of GameCenter and logging your own apple account into it. Not sure if that will fix the problem or not but worth a shot i guess.