Bug Report/Support

[CHIEF KEETH]

Re: Bug Report/Support

Since the update I can't energize my seasons line up.

I saw they were all on zero energy so reenergised them all went and played some quick games then came back into my season and see they are all back to zero energy. Reenergised then the same thing happened again.

I have restarted the app but the zero energy is still there, what's the go with this?

Getting this as well. Really frustrating.

[tzchunx]

Re: Bug Report/Support

Getting this as well. Really frustrating.

I am also experiencing this. Looks like after every game, my energy goes to 0 in the season

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[NWGameDad]

Re: Bug Report/Support

I am also experiencing this. Looks like after every game, my energy goes to 0 in the season

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We are looking into the bug. So far it appears to just be a visual problem. If you go out to the title screen then go back in then it should appear correctly. That's the work around for now while we look at a fix.

[NWGameDad]

Re: Bug Report/Support

Nothing? Emailed CD and no reply. No reply here...
I was hoping the update would fix this but apparently not?
Please fix this so I can bid on the auction house!



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This should be fixed now. If you still have the problem please post here. Thanks!

[NWGameDad]

Re: Bug Report/Support

When I opened my account yesterday it said Account locked error 10-200.Why? I played earlier in the day and was fine. Went to phone couple hours later and that's the message that came up (after reinstalling the game because of server issues with the update)

We banned several accounts yesterday for botting and/or speed hacking. If you want to dispute your ban, then you can contact us through Feedback. Tap Options -> Feedback and include your game name in the message.


Botting and speed hacking are violations of the EULA/TOS and you will be banned for cheating. I know a bot recently has been making the rounds, I urge to not use it or we will ban your account.

[Bisdaddy]

Re: Bug Report/Support

This should be fixed now. If you still have the problem please post here. Thanks!

Hi. Thanks for getting back to me. Still shows 7/5 bids and won't let me bid. I've got the teams update.

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[NWGameDad]

Re: Bug Report/Support

Hi. Thanks for getting back to me. Still shows 7/5 bids and won't let me bid. I've got the teams update.

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Please send in a Feedback and PM me here with the numbers that are in the title of the mail. Thanks!

[CHIEF KEETH]

Re: Bug Report/Support

Anyone else having a ton of "waiting on network" problems tonight?

[iluvnug]

Re: Bug Report/Support

The font color of the card quarter stat matchups in quick game is now unreadable post update. Please change it back to bright yellow. This copper color is killing my eyes. I have to squint just to see the numbers I need to know if they match. It makes it hard to play. I have to squint.

[xiaket]

Re: Bug Report/Support

Please send in a Feedback and PM me here with the numbers that are in the title of the mail. Thanks!

I've the same problem, and my issue number is: NBA2K16-4765010

Thank you.

[ignazz]

Re: Bug Report/Support

We had error with network after BUYING packs for CREDITS.

Finally I found cards from packs but our TEAM lost PERKS
Its serious problem couse our real cash wasted.

BIG foil pack
small foil pack
so 500 and 85 credits lost

[Bisdaddy]

Re: Bug Report/Support

We had error with network after BUYING packs for CREDITS.

Finally I found cards from packs but our TEAM lost PERKS
Its serious problem couse our real cash wasted.

BIG foil pack
small foil pack
so 500 and 85 credits lost

Last night I bought a contracts pack and got a "network error" as soon as I bought it. Didnt get the spinning card picker graphic at all. Once I logged back in, I saw my 1,000 credits was gone and when I checked, I had a star contract, however my team did NOT get the perk I paid for!
I sent feedback email, but I never get replies to those so I'm not holding my breath.

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[DNAgaming120707]

Re: Bug Report/Support

I've had three bugs/glitches occur in game after the latest update.

One is the energy "Glitch" that shows your season players have no energy and it's been reported before but it's pretty scary.

Two I sent in a support e-mail for, I bid on an auction and lost my RP and never received the card. This happened before the update, waiting on a reply e-mail.


Three the daily goals after they've been reset they show the goals from the day before and are completed. One must log out then back in for the current goal to show up correctly.

Also I have to say it... Why am I getting a notification saying that my team in a season is exhausted and needs a boost when they just finished one game. I am keeping up on there energy there is no need for that. It's overly annoying. I'll edit this again cause why not.. Honestly... 5 seconds after one game and I get a notification saying my players are exhausted and they've only played one game, they only used energy for ONE game?

[eamays]

Re: Bug Report/Support

This is a nuisance bug, but should be an easy fix.

When I am in the "Setup Deck" screen of RTTC and I click on a card, I would like to Improve the card by adding charges. However, the Improve button is greyed out for fully trained cards.

When I put a card in RTTC that isn't fully trained, the Improve button is available, but clicking it takes me directly to the train screen, instead of the Improve screen.

Please fix this so that a fully trained card can be charged from within the RTTC screen. It should be a simple mapping change to make the Improve button go to the Improve screen instead of the Train screen. Also, please test to make sure that the Improve button isn't greyed out for fully trained cards. Thanks!

[DNAgaming120707]

Re: Bug Report/Support

Very minor probably graphical glitch but during QG's after the update the computer controlled cards will use a Support card but the Support cards won't move like they normally would when cards are used.