New Community Manager!

[ActionJack]

Re: New Community Manager!

I honestly think there is only two options.


1.shorten the length of seasons from 100(including po) to about 60(about 41 game regular season). That way we are not introducing quite as many cards as we were pre-changes and it correlates well with the reduced winnings.


2. Get rid of RTTC- Since day one I wasn't really a fan and this is probably a point of bias but RTTC is to much. Between it and RC it is the less popular of the two. It Limits the progression and is rarely beneficial. Doesn't promote competition. The introduction of RTTC is the reason they demoted the rewards of seasons.

Couldn't disagree more.

RttC is way better than RC.

I understand everyone has their personal preference, but people shouldn't confuse that preference with what's actually best for the game. RttC is a great mode, IMO, and the reduction in season rewards was about Auction House, not RttC.

Anyway... What. About. Card Stats?

Can there be some sort of substantive discussion about that ever, at any point? Please?

[Sir Master Tim]

Re: New Community Manager!

Couldn't disagree more.

RttC is way better than RC.

I understand everyone has their personal preference, but people shouldn't confuse that preference with what's actually best for the game. RttC is a great mode, IMO, and the reduction in season rewards was about Auction House, not RttC.

Anyway... What. About. Card Stats?

Can there be some sort of substantive discussion about that ever, at any point? Please?

what tier are you?

[ActionJack]

Re: New Community Manager!

what tier are you?

Star++

10char

Edit- Star++, as a free player, BTW, before people start crying about how many advantages I have.

[Sir Master Tim]

Re: New Community Manager!

Star++

10char

Edit- Star++, as a free player, BTW, before people start crying about how many advantages I have.

Go figures.... a star++ likes RTTC ....Now can someone please tell me something I don't know like the reason you prefer RTTC over RC? Is it because RTTC offers the best cards possible wihout haveing to grind for it like RC or is it because RTTC caters to the upper echelon?


I to am curious about card stats

[ActionJack]

Re: New Community Manager!

Go figures.... a star++ likes RTTC ....Now can someone please tell me something I don't know like the reason you prefer RTTC over RC? Is it because RTTC offers the best cards possible wihout haveing to grind for it like RC or is it because RTTC caters to the upper echelon?


I to am curious about card stats

1. You talk down the "upper echelon" as if we aren't human. We make up a decent enough portion of the user base, and shouldn't be ignored just because you haven't played/paid as much.

2. RttC offers the ability to casually play, and get good cards. There aren't any cards on offer that actually help my deck, but it's fun, nonetheless. The mode itself is actually fun to play. More fun that QG.

3. RC is a HORRIBLE grind, that isn't fun to play at all. It interferes with sleep, work, school, relationships.. life. I don't see how anyone actually enjoys playing RC. Still, I wouldn't recommend scrapping it just because I don't like it.

Anyway....

CARD STATS

[Sir Master Tim]

Re: New Community Manager!

1. You talk down the "upper echelon" as if we aren't human. We make up a decent enough portion of the user base, and shouldn't be ignored just because you haven't played/paid as much.

2. RttC offers the ability to casually play, and get good cards. There aren't any cards on offer that actually help my deck, but it's fun, nonetheless. The mode itself is actually fun to play. More fun that QG.

3. RC is a HORRIBLE grind, that isn't fun to play at all. It interferes with sleep, work, school, relationships.. life. I don't see how anyone actually enjoys playing RC. Still, I wouldn't recommend scrapping it just because I don't like it.

Anyway....

CARD STATS

Great observation. I do tend to talk down to high tier players but that's because somebody has to. I forgot who but a respected member of this forum told a new forum member(and a new player) to get out and take his trashy cards with him. I don't see anyone going to defend the new guy. He did postin the wrong forum but a simple "wrong thread that doesnt go here" would have worked just as well. My intentions are not to demoralize the top players but to bring more power to the lower tiers. The problem I have with RTTC is that the cards that are acquirable generally are the cards that arnt beneficial. Along with that it doesn't promote competition like RC does. RC also allows for players without pro-ed out decks to get beneficial cards no matter their tier.

[ActionJack]

Re: New Community Manager!

Great observation. I do tend to talk down to high tier players but that's because somebody has to. I forgot who but a respected member of this forum told a new forum member(and a new player) to get out and take his trashy cards with him. I don't see anyone going to defend the new guy. He did postin the wrong forum but a simple "wrong thread that doesnt go here" would have worked just as well. My intentions are not to demoralize the top players but to bring more power to the lower tiers. The problem I have with RTTC is that the cards that are acquirable generally are the cards that arnt beneficial. Along with that it doesn't promote competition like RC does. RC also allows for players without pro-ed out decks to get beneficial cards no matter their tier.

1. I don't quite see why "someone has to" berate players with top level decks. Seems like there could be free flowing discussion between players at all levels, coming to mutually beneficial conclusions, without there being any need for anyone to disrespect or disregard anyone else.

2. If some guy acted like a jerk once, responding to that by always acting like a jerk yourself, from then on out, doesn't seem like the best response.

3. As for RttC, yeah, the cards don't help much... but the same can be said for RC, if you've played it seriously, from the beginning. Unless I feel like giving up my life, and a nice chunk of money.. unless I get an RC Pro, nothing else offered in RC immediately helps my deck. I recognize that my deck doesn't represent everyone, but it seems like anyone that's been playing hard from the beginning should have a great deck by now.. and if you're not playing RC that hard, the recent nerfing of results below 1000 can't help. Still.. I'm not here to bash RC. If people enjoy it, great. I have zero interest in seeing it scrapped.

Anyway, about card stats... how much interest is there in an overhaul, that makes them more accurate on a player by player basis?

[Sir Master Tim]

Re: New Community Manager!

1. I don't quite see why "someone has to" berate players with top level decks. Seems like there could be free flowing discussion between players at all levels, coming to mutually beneficial conclusions, without there being any need for anyone to disrespect or disregard anyone else.

2. If some guy acted like a jerk once, responding to that by always acting like a jerk yourself, from then on out, doesn't seem like the best response.

3. As for RttC, yeah, the cards don't help much... but the same can be said for RC, if you've played it seriously, from the beginning. Unless I feel like giving up my life, and a nice chunk of money.. unless I get an RC Pro, nothing else offered in RC immediately helps my deck. I recognize that my deck doesn't represent everyone, but it seems like anyone that's been playing hard from the beginning should have a great deck by now.. and if you're not playing RC that hard, the recent nerfing of results below 1000 can't help. Still.. I'm not here to bash RC. If people enjoy it, great. I have zero interest in seeing it scrapped.

Anyway, about card stats... how much interest is there in an overhaul, that makes them more accurate on a player by player basis?

Wait wait wait hold up. You want to CRITCIZE me for CRITISIZING someone else and then tell me im wrong for CRITISIZING? Your also breaking your own rule. You read one of my post and assumed im a jerk. You also claimed on multiple counts that I want to get rid of RTTC for the sheer fact that I don't like it. I did not address your statement as it wasn't worth the debate. A forum member asked for ideas and I gave him my thoughts WITH reasons. But you were quick to assume im a jerk so you probably skipped over them.

[ActionJack]

Re: New Community Manager!

Relax. I never criticized you for criticizing anything. I simply took your statement about somehow feeling a need to talk down to people with better decks than yours, in addition with your explanation (some guy with a good deck was rude to someone, so now you have some weird vendetta, I guess?), and made an assessment. If my assessment of how YOU described YOUR MINDSET is somehow off (...), I apologize.

This doesn't matter at all though. I'd like to stay on topic.

[Melcho]

Re: New Community Manager!

B Rad gonna have some reading to do...

[Dextro]

Re: New Community Manager!

@Melcho

At least that is why he was hired. And I would like to add a few things here, means some more reading. It might be useless, but who knows? You never know, if you don´t try it. But first of all, we all know, that is not always easy to deal with us or your customers in general. As they often have a different point of view, but actually you should take that at least to create new internal discussions. I am not dealing directly with our own customers, but I am part of the whole improvement process, so I know nearly all complains from my colleagues. As we do have more than 2 million orders a year, there are a lot of them.

I do have some time over in the office; this is why I took the chance to write somehow a summary with a few questions. Want to avoid boring hours for Brad in the Office, so here we go J

First of all, the hiring of Brad is in my eyes a good idea, as it shouldn´t be Danan´s main focus. It is nice to have him here, but he should focus on other things than discussing with us. This is often cumbersome, and we all know that.

1) Season rewards

We discussed a lot about it – but to be honest, it was the right decision to take away the 3 Stars award. That was simply too much. We can discuss about the way, but the decision was right.

What I still like to add, is the reward system in total. We discussed about it already in terms of dropping down from Star to Legendary, to catch the 375 Credits. One way to avoid that would be a restructure of the reward system.

Danan mentioned already that you won´t bring back the second card, okay. It would be one option, but I do see others. So we should focus on them.

One thing you could think about is the following.

Lower tier:

1. Card from above the next tier

2. Card from the current tier + 25% Credit value from the “second card” (Legend 500)

3. Card from the current tier + 12.5% Credit value (Legend 250)

4. Card from the current tier + 6.25 % Credit value (Legend 125)

Highest tier

1. Card from the highest tier + Credits

2. Card from the highest tier + Credits (25% from Winner)

3. Card from the highest tier + Credits (12.5 % from Winner)

4. Card from the highest tier + Credits (6.25% from Winner)

As an example Legend vs Star

With a star deck, you could still get easy wins in Legend, but what is the outcome? You won´t get the credits any more. So if you are smart, you will stay in the star season. In lower tiers it would actually make sense to qualify for the finals or the semi-finals, even if you know, you can´t win it.

So why not changing the rewards? I understand that in the highest tier, the winner should get the most credits, but in lower tiers? You already get a much more valuable card. (And I win 90% of my seasons; I am just trying to make them more interesting for everybody!)

Additional you could think about smaller achievements during a season, to make them more interesting. Like sweeping an opponent, winnings in a row etc. and give away small amounts of credits instead of the daily bonus.

2) RTTC

Pretty simple one! What is the reason for lower tier players not getting the highest awards? Compare it to RC, even with a rare deck, theoretically you could finish in the top bracket. Important to mention, I wouldn´t expect easy wins in +5 or +7 games. But at least the +2 should be doable for everybody, no matter in which tier you are. What would happen? If you have a lower tier deck, you need to invest a lot of time (make sure that you play every hour) or you can simply buy hotstreaks (get +4 instead of +2) or buy game nights. Out of my view, that would profit everybody. You could generate more money out of it, and even a lower tier player could get something from worth. Because normally, if you have a Legend QG LU, you will have an Epic RTTC Line Up, which means you won´t get a Legendary or Star reward, which would actually help you.

3) Auction house

What are your thoughts about it? I be honest, I really thought the worst with all the minimums and the tax. But actually I am able to do pretty constant sells. Something between 60% and 80% of my running auctions actually sell.

Don´t know if this will stay the same, but if, this was a great addition. If you understand the market, you can generate profit. Most of the peoples are too lazy or do expect too much. You need to make sure a few things before you place someone on the market, if you don´t do that, it is your own fault if it doesn´t sell. We could still discuss about the tax, but to be honest, before there was no way to sell your stuff, so we had to train it away. At the moment you get at least some value. I am okay with that, and as we don´t have all the data you have, we can only talk about our experiences. But some of us, really need to get rid of the expectation that everything sell or that they get every card for free. Sometimes it is really funny to follow those threads, when people want high valued card for nearly nothing.

One thing, Danan mentioned that you want to avoid stupid listings with the fee + the limit of spots. Do you think this was a success? Just compare it to the market; there are tons of common, uncommon and rare cards. You should never under estimate the total numbers of players, but to be honest, the market is flooded by them since weeks.

4) Unsellable Cards

One thing you already mentioned and I want to pick that up. As I think, this could be one option to avoid flooding the market again and again. After each RC or RTTC there are tons of the same rewards. Why not changing that and make those rewards unsellable? That would avoid flooding the market with the same card again and again plus creating a demand, if you are lucky and got that reward from the board, you could sell it on the market. In my eyes there is no implication law, that rewards should be sellable. This would cut down the supply a bit.

This is definitely not the answer to all questions; see it more as “food for thought”. Not every complain is really an issue for the bulk of players. And we also need to learn that, sometimes you have to accept things

What I personally don´t like from a customer perspective, is, if you get an answer like “it is build this way – we won´t accept other opinions”. Sometimes you have become blind to shortcomings in company processes. And that is happening to everybody of us, well-founded criticism from customers could help you, to improve a good product to a great product. If you have a well-considered answer nearly everybody will understand that. To be honest, even then you will find somebody who is willing to troll, just because he can. But that shouldn´t be your main issue.

The majority of us, should be open for all discussions.


Gesendet von iPhone mit Tapatalk

[Pims95]

Re: New Community Manager!

Great observation. I do tend to talk down to high tier players but that's because somebody has to. I forgot who but a respected member of this forum told a new forum member(and a new player) to get out and take his trashy cards with him. I don't see anyone going to defend the new guy. He did postin the wrong forum but a simple "wrong thread that doesnt go here" would have worked just as well.

I think you're talking about me here
In regards to that comment I made, this was, I think, my last post where I was telling someone they were posting in the wrong thread. I'm tired of it now and don't even post there anymore unless it's to troll asking for star lbj for 1k etc. I think I worded it like that: "There is no need to write that big on a wrong thread especially when it is to sell junk cards" because the guy was writing that big on every thread he spammed.
But I would have done it even when I was back in SR or UR tier (not long ago). I haven't hesitated to reply to anyone spamming, whether they be in Star++ tier or SR tier, and I be in UR tier or Star++ tier. In fact, I've replied in majority to people in higher tiers. This guy, however, took it to a bigger level and that's why people backed me up.
Besides, I also wouldn't consider me a "respected" member just now as I haven't been here long enough.

[Gabviper]

Re: New Community Manager!

Dextro, I agree with you. Some people will always complain, but obviously there are also people who can suggest good things.

About the AH, would you mind doing a guide, as you had success selling on it?
That would be greatly appreciated by a lot of people.

[Sir Master Tim]

Re: New Community Manager!

I think you're talking about me here
In regards to that comment I made, this was, I think, my last post where I was telling someone they were posting in the wrong thread. I'm tired of it now and don't even post there anymore unless it's to troll asking for star lbj for 1k etc. I think I worded it like that: "There is no need to write that big on a wrong thread especially when it is to sell junk cards" because the guy was writing that big on every thread he spammed.
But I would have done it even when I was back in SR or UR tier (not long ago). I haven't hesitated to reply to anyone spamming, whether they be in Star++ tier or SR tier, and I be in UR tier or Star++ tier. In fact, I've replied in majority to people in higher tiers. This guy, however, took it to a bigger level and that's why people backed me up.
Besides, I also wouldn't consider me a "respected" member just now as I haven't been here long enough.

Im in no regards saying you were wrong. If he was spamming and posting on wrongs threads then that's a problem. I actually find it funny as you are more then open to looking like the bad guy for the good of the forum. Not many people can do that. My original comments about Star tier that started that debate probably was not the best choice but my point about it is the same. Not many players outside of star tier find it as beneficial as RC. My example of you was not an attack on you but an overall generalization that other players do get pushed aside just because they don't have STAR+++++++ deck. Like you, I also would call someone on it IF it were beneficial to the forum.

[McDiddy]

Re: New Community Manager!

Anyway....

CARD STATS

This gets a +1 from me