Microsoft Customer Support

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  • ProStylez
    Goon Squad
    • Oct 2006
    • 1988

    #1

    Microsoft Customer Support

    2 months ago my x-box crashed and the first time I called customer support I felt like I called India and was so pissed off because I could not understand what the @#$! the person was saying to me I hung up.
    After seeing this I'm glad I'm not alone........this is a microsoft customer support agent calling a customer back...what you hear is the message they left the customer.
  • devilsjaw
    MVP
    • Mar 2003
    • 3572

    #2
    Re: Microsoft Customer Support

    they suck. that is all...

    Comment

    • ODogg
      Hall Of Fame
      • Feb 2003
      • 37953

      #3
      Re: Microsoft Customer Support

      Originally posted by devilsjaw
      they suck. that is all...
      LOL, i can't watch that video enough times...classic
      Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
      or Tiktok https://www.tiktok.com/@shaunh741

      Comment

      • ProStylez
        Goon Squad
        • Oct 2006
        • 1988

        #4
        Re: Microsoft Customer Support

        Originally posted by ODogg
        LOL, i can't watch that video enough times...classic
        Yeah it's classic and some funny ish but sad because thats what I had to go through to get my x-box fixed.

        Comment

        • mjb2124
          Hall Of Fame
          • Aug 2002
          • 13649

          #5
          Re: Microsoft Customer Support

          Try working in IT. Not only do 90% of support calls that I make to MS, Dell, HP etc.... sound very similar to that, but a good portion of the people I directly work with sound like that.

          The worst part is I actually understood what that support person was saying. My bosses boss talks EXACTLY like that.

          Comment

          • ProStylez
            Goon Squad
            • Oct 2006
            • 1988

            #6
            Re: Microsoft Customer Support

            Originally posted by mjb2124
            Try working in IT. Not only do 90% of support calls that I make to MS, Dell, HP etc.... sound very similar to that, but a good portion of the people I directly work with sound like that.

            The worst part is I actually understood what that support person was saying. My bosses boss talks EXACTLY like that.
            LOL......U understood what he was saying

            Comment

            • mjb2124
              Hall Of Fame
              • Aug 2002
              • 13649

              #7
              Re: Microsoft Customer Support

              Originally posted by Williamz
              LOL......U understood what he was saying
              Sadly I did understand the majority of it.

              My bosses boss, talks exactly like that. When I first started this job, I had no idea what he was saying. Every time he'd talk to me I'd have to ask him to repeat because I didn't understand him. After 1.5 years of talking to him, I now can decipher what he's saying.

              Comment

              • fishepa
                I'm Ron F'n Swanson!
                • Feb 2003
                • 18989

                #8
                Re: Microsoft Customer Support

                Originally posted by mjb2124
                Try working in IT. Not only do 90% of support calls that I make to MS, Dell, HP etc.... sound very similar to that, but a good portion of the people I directly work with sound like that.

                The worst part is I actually understood what that support person was saying. My bosses boss talks EXACTLY like that.
                Dell and HP support chat are the greatest thing since sliced bread.

                Comment

                • Pared
                  Legen - WAIT FOR IT
                  • Feb 2003
                  • 39337

                  #9
                  Re: Microsoft Customer Support

                  lol that was great.
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m:val="--"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true" DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Normal"/> <w:LsdException Locked="false" Priority="9" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="heading 1"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/> <w:LsdException 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                  Comment

                  • neovsmatrix
                    MVP
                    • Jul 2002
                    • 2878

                    #10
                    Re: Microsoft Customer Support

                    Originally posted by ODogg
                    LOL, i can't watch that video enough times...classic
                    Yeah it's classic that a guy is trying to do his job in a language that isn't his native tongue. You try speaking Hindi, see how they laugh at you in India.

                    Yes, outsourcing is an unwelcome trend in industries today, but the blame doesn't lie with the people who are getting the work. It lies with the ones GIVING them the work, and that's the companies who choose cheap labour over quality support.

                    Comment

                    • p_rushing
                      Hall Of Fame
                      • Feb 2004
                      • 14514

                      #11
                      Re: Microsoft Customer Support

                      just tell them you want someone who speaks english or in the USA, if I have a problem I do that cause the people in India can't make any decisions anyways.

                      Comment

                      • TheMatrix31
                        RF
                        • Jul 2002
                        • 52908

                        #12
                        Re: Microsoft Customer Support

                        LMAO man. That video was hilarious!

                        Comment

                        • ProStylez
                          Goon Squad
                          • Oct 2006
                          • 1988

                          #13
                          Re: Microsoft Customer Support

                          Originally posted by neovsmatrix
                          Yeah it's classic that a guy is trying to do his job in a language that isn't his native tongue. You try speaking Hindi, see how they laugh at you in India.

                          Yes, outsourcing is an unwelcome trend in industries today, but the blame doesn't lie with the people who are getting the work. It lies with the ones GIVING them the work, and that's the companies who choose cheap labour over quality support.
                          I guess this topic hit you in the heart hard......sorry if it's not funny 2 u :y4:

                          Comment

                          • ODogg
                            Hall Of Fame
                            • Feb 2003
                            • 37953

                            #14
                            Re: Microsoft Customer Support

                            Originally posted by neovsmatrix
                            Yeah it's classic that a guy is trying to do his job in a language that isn't his native tongue. You try speaking Hindi, see how they laugh at you in India.

                            Yes, outsourcing is an unwelcome trend in industries today, but the blame doesn't lie with the people who are getting the work. It lies with the ones GIVING them the work, and that's the companies who choose cheap labour over quality support.
                            Learn to speak the language or don't do the job. That simple.
                            Streaming PC & PS5 games, join me most nights after 6:00pm ET on TwitchTV https://www.twitch.tv/shaunh20
                            or Tiktok https://www.tiktok.com/@shaunh741

                            Comment

                            • Pared
                              Legen - WAIT FOR IT
                              • Feb 2003
                              • 39337

                              #15
                              Re: Microsoft Customer Support

                              Originally posted by ODogg
                              Learn to speak the language or don't do the job. That simple.
                              That's harsh. How about telling the companies to quit outsourcing so the rich don't get richer?
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