Re: Datel XChange 360 Official FAQ Thread
I know some of you are having trouble with the "mem card error, please re-insert" BS. Listen carefully:
Delete the xchange software program using add/remove programs.]
Go to system, device manager and at the bottom remove all instances of the x360 mu usbio - device 1. these should be under usbio controlled devices near the bottom of the list. when i say remove, i mean right click on each instance and uninstall driver for each.
detach the mem card and adapter from the usb port on your computer. detach both individually from one another.
find where your datel install folder is and delete the remaining folder also. typically under your hardrive, program files, datel.
restart computer
install the program xchange from disk
attach the memory card into the dock THEN the attach the adapter into the usb port. your computer should detect new hardware. when installing direct your computer to look into whatever drive your install disk is in. AFTER THIS FIRST INSTALL, YOU WILL BE PROMPTED A SECOND TIME. THIS IS NECESSARY AND WHILE YOU THINK YOURE INSTALLING DRIVERS TWICE, THERE IS ACTUALLY TWO DRIVERS. direct your computer to same drive location to install.
open the xchange program, click on mem card blade, type anything you want for a backup name and click back up. this creates the image file for when you want to put stuff on your card from the net. this particular folder can be found under the options blade and can be change there also. when you dl files, unzip them to this folder. after they're downloaded, go to computer blade and they should be there. simply select them and click to mem. you're welcome.
sorry if this has already been stated and outlined. but this step by step process was the only way I figured it out. good luck.
I know some of you are having trouble with the "mem card error, please re-insert" BS. Listen carefully:
Delete the xchange software program using add/remove programs.]
Go to system, device manager and at the bottom remove all instances of the x360 mu usbio - device 1. these should be under usbio controlled devices near the bottom of the list. when i say remove, i mean right click on each instance and uninstall driver for each.
detach the mem card and adapter from the usb port on your computer. detach both individually from one another.
find where your datel install folder is and delete the remaining folder also. typically under your hardrive, program files, datel.
restart computer
install the program xchange from disk
attach the memory card into the dock THEN the attach the adapter into the usb port. your computer should detect new hardware. when installing direct your computer to look into whatever drive your install disk is in. AFTER THIS FIRST INSTALL, YOU WILL BE PROMPTED A SECOND TIME. THIS IS NECESSARY AND WHILE YOU THINK YOURE INSTALLING DRIVERS TWICE, THERE IS ACTUALLY TWO DRIVERS. direct your computer to same drive location to install.
open the xchange program, click on mem card blade, type anything you want for a backup name and click back up. this creates the image file for when you want to put stuff on your card from the net. this particular folder can be found under the options blade and can be change there also. when you dl files, unzip them to this folder. after they're downloaded, go to computer blade and they should be there. simply select them and click to mem. you're welcome.
sorry if this has already been stated and outlined. but this step by step process was the only way I figured it out. good luck.
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