-
Eagles | Phillies | Sixers | Flyers
PSN: JNes__
-
Re: The Death of Customer Service...
I want a Blzer v ODogg review-off.Originally posted by BlzerComment
-
My 2K17 Boston Celtics MyLeague
Alabama Crimson Tide
Green Bay Packers
Boston Celtics
New Orleans Pelicans
Comment
-
Re: The Death of Customer Service...
I don't think I've ever eaten at one but in case I ever need to, do we, the public, really call them BW3's?Oakland Athletics San Jose Sharks
Comment
-
The Death of Customer Service...
What is a BW3? Is that supposed to be Buffalo Wild Wings? What's the 3 supposed to mean? I've always called it B dubs.
Sent from my iPhone using Tapatalk ProLast edited by dickey1331; 12-24-2016, 04:25 PM.MLB: Texas Rangers
Soccer: FC Dallas, Fleetwood Town
NCAA: SMU, UTA
NFL: Dallas Cowboys
NHL: Dallas Stars
NBA: Dallas Mavericks
I own a band check it outComment
-
Re: The Death of Customer Service...
We call it BDubs. Not sure what the third W would be.
Comment
-
Re: The Death of Customer Service...
Actually had a discussion about this the other day and had to look it up.
"Originally called Buffalo Wild Wings & Weck, from which the abbreviation BW3 was created (the third W was for the beef on weck sandwich, a staple of the Buffalo region), in 1990 Buffalo Wild Wings & Weck began to franchise. In 1998 the name was changed to Buffalo Wild Wings Grill & Bar."badComment
-
Re: The Death of Customer Service...
BW3stars...NHL - Philadelphia Flyers
NFL - Buffalo Bills
MLB - Cincinnati Reds
Originally posted by Money99Comment
-
Re: The Death of Customer Service...
Yeah, the one we had in my town years ago that's since closed was called BW3.
The food was ****ty so they pretty much went out of business. But I've eaten as some more recently and it was pretty good. I like the hot bbq wings.Comment
-
Re: The Death of Customer Service...
I guess it's just the rebel in me but I still prefer Taco Bell to Chipotle.
I can't read anymore omfg"Twelve at-bats is a pretty decent sample size." - Eric ByrnesComment
-
Re: The Death of Customer Service...
Sorry for the double post but just had my own story.
Tried to grab the Kyrie 3's today. Note: I have big *** feet. Size 15. Generally, house of hoops has one or two 15's and a handful of 14's that I can kinda squeeze into depending on the shoe. I went in early to see if I could grab a 15 before they sold out, and the shipping ended up coming in late so I went home. A while later, I called back and the shipment had arrived. They normally don't do lay-aways, but I was told they had one size "15" left in stock and I told them I'd come immediately so they hid it behind the cash. When I got there, I only saw 13s behind the cash, but it was crowded as hell and I was just trying to find someone to help me out.
I find a guy, and he tells me there are no 15s behind the cash. That's weird, I think, and I ask him to check with the girl who I spoke with on the phone. She finds me, and is really perplexed by the whole size 15 thing, and it'd started to hit me a while ago but at that point I stopped lying to myself and admitted that she heard me say 13 instead of 15. They never even got anything above a 13 in stock. I'd more or less ran downtown cause I didn't know how long they'd be able to keep what I thought was a 15 for me, and it was rainy and boxing day in Toronto is already the single worst day of the year. I really wanted to blow up but I thought, it's not like they can make them appear out of thin air, there's nothing they can do for me. And I know I said 15, but it's really crowded in there and I can see how she misheard. She also broke her boxing day procedure and lay it away for me. She should've pressed a little for confirmation but, like, it is what it is. So I just said no problem, thanks, and left with a hole in my tongue but the peace of mind knowing my bad Yelp review wouldn't end up in this thread.
And, of course, because I must have been a horrible person in a past/present life, I refreshed Nike.ca all the way home, and for the 3 seconds I didn't have service, a size 15 popped up and when I tried to check out I missed it. Meanwhile Nike.com and Eastbay have every size under the sun. Hhhhhhhhhhhhhhgggggggggggggghhhhhhhhhhhhhhhhhhhhhh hhhhhh
Actually, forget about customer service, or even consumers. Just people in the mall on boxing day make me want to rip my hair out. Like, it's boxing day, I'd appreciate it if you didn't have to swing around your entire bag into the air and nearly kill 7 people to point out to your friend what store you should window shop next obstructing the path of 43 more people.
e: Just refreshed my way into a size 15 order and I will convince myself it's from good karma
Last edited by AC; 12-26-2016, 05:11 PM."Twelve at-bats is a pretty decent sample size." - Eric ByrnesComment
-
Re: The Death of Customer Service...
I had a phone activation problem today and similar customer service situation as the OP. Tried to activate a new phone online and instead of activating the new one their system reactivated a previous one that I no longer owned. Then it locked me out of making any changes or attempting to activate the right one. I won't bore you with the whole transcript, just how she signed off.
That's how customer service will stay alive. Obviously my chat didn't go down the same path as the OP. It wasn't her fault their system wasted my time and screwed me on my end. I didn't fly off the handle, accuse, insult, use capital lettered words, demand compensation, etc. The situation was handled as swiftly as it could between two adults and I've been made whole with a working phone while making her shift a tad brighter.You: The call went through.
Vicky: Awesome!
Vicky: Is there anything else I can assist you with?
You: Nope, we're good.
You: Thanks Vicky.
Vicky: It was really nice chatting with you.
Vicky: You have been a great customer and this chat will be a booster for me for the rest of my shift. There are very few customers like you with whom we can deal with swiftly.
Vicky: Good night.Oakland Athletics San Jose Sharks
Comment
-
Re: The Death of Customer Service...
Just had a fantastic costumer experience with Microsoft. My dumb *** bought a game for the kids (Goosebumps: The Game) that was for the Xbox 360. I assumed it was backwards compatible because I didn't realize it would let me purchase a non compatible game. I believe that's true if purchased through the store on the Xbox One but I got this one off the website.
It was a Deals with Gold game and it was like $3.50. So after realizing my mistake I decided to try to get a refund since I would literally never be able to play the game. I know $3.50 is really nothing but I figured I'd do a quick chat and if not oh well.
So the girl was super nice, took care of everything, and even though policy is non refundable and final, took care of it and refunded me no problem. She was super pleasant and it was a great experience. I also was very nice and cordial. Working in retail myself I know all about costumer service. I've always said if both sides are pleasant then things usually go in a good direction. Just thought I'd share.Comment
Comment