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Old 08-25-2017, 09:26 AM   #9
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Re: PSN Store issue?

same issues here on psn. debating on just buying it for xbox now instead...
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Old 08-25-2017, 10:03 AM   #10
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Re: PSN Store issue?

Quote:
Originally Posted by Duce0191
If you're still having issues purchasing from PSN store. Purchase a digital code on Amazon (https://www.amazon.com/Madden-18-Pre...=operasport-20) then redeem it on your PS4. Currently downloading.
Doesn't help if you've already got money in your wallet though.

Seems like it's only on the NA store as I tried with my other accounts and I could buy it on the UK store
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Old 08-25-2017, 10:11 AM   #11
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Re: PSN Store issue?

Quote:
Originally Posted by Chin2112
Doesn't help if you've already got money in your wallet though.

Seems like it's only on the NA store as I tried with my other accounts and I could buy it on the UK store
Did you guys preorder?

It took me 1 hour to DL the playable section of Madden and an additional 6 hours for the whole game. It's ridiculous.
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Old 08-25-2017, 10:20 AM   #12
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Re: PSN Store issue?

Quote:
Originally Posted by Gorilla Glass
Did you guys preorder?

It took me 1 hour to DL the playable section of Madden and an additional 6 hours for the whole game. It's ridiculous.
Nope, I didn't preorder. Still having no luck and @askplaystation won't respond to me on twitter. Fantastic.
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Old 08-25-2017, 10:25 AM   #13
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Re: PSN Store issue?

Quote:
Originally Posted by Chin2112
Nope, I didn't preorder. Still having no luck and @askplaystation won't respond to me on twitter. Fantastic.
Have you tried live chat?
https://scea.secure.force.com/PreChatEnglishForm/
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Old 08-25-2017, 10:31 AM   #14
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Re: PSN Store issue?

Quote:
Originally Posted by Gorilla Glass
That doesn't work either. This is great lol
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Old 08-25-2017, 10:35 AM   #15
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Re: PSN Store issue?

Quote:
Originally Posted by Chin2112
That doesn't work either. This is great lol
???

Playstation Live Customer Service:800-345-7669 (800-345-SONY)
Mon – Fri, 8AM – 8PM Pacific or Sat, 7AM – 6PM Pacific

Thank you for calling PlayStation gamer support, greatness awaits with PlayStation VR.
For help with your VR headset, say “VR” now. Sorry, I didn’t hear that response. Let’s try this instead.
For support with the PSN account or subscription services like PlayStation plus or PlayStation now, press one.
Hi, thank you very much for calling PlayStation. This is Nelson. May I please have your online ID?
For a PlayStation system or peripherals, press two.
To troubleshoot your system or peripherals press one or hold on the line to speak with a representative
To check the status of your repairs press 2
Gamer support is tied up assisting other callers. Your estimated wait time is less than 30 minutes. We get that calling us isn’t the most convenient option. Hit us up on chat at us.playstation.com/helpme. You can also access our knowledge center at the same URL.
If you’re calling about your PlayStation VR, press three.
For all other inquiries, press four.
Calls maybe monitored or recorded for quality purposes.
source:https://support.us.playstation.com/app/contact_options
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Old 08-25-2017, 10:53 AM   #16
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Re: PSN Store issue?

Quote:
Originally Posted by Gorilla Glass
???

Playstation Live Customer Service:800-345-7669 (800-345-SONY)
Mon – Fri, 8AM – 8PM Pacific or Sat, 7AM – 6PM Pacific

Thank you for calling PlayStation gamer support, greatness awaits with PlayStation VR.
For help with your VR headset, say “VR” now. Sorry, I didn’t hear that response. Let’s try this instead.
For support with the PSN account or subscription services like PlayStation plus or PlayStation now, press one.
Hi, thank you very much for calling PlayStation. This is Nelson. May I please have your online ID?
For a PlayStation system or peripherals, press two.
To troubleshoot your system or peripherals press one or hold on the line to speak with a representative
To check the status of your repairs press 2
Gamer support is tied up assisting other callers. Your estimated wait time is less than 30 minutes. We get that calling us isn’t the most convenient option. Hit us up on chat at us.playstation.com/helpme. You can also access our knowledge center at the same URL.
If you’re calling about your PlayStation VR, press three.
For all other inquiries, press four.
Calls maybe monitored or recorded for quality purposes.
source:https://support.us.playstation.com/app/contact_options
I was having issues loading in, talking to someone now. Thanks for your help though, more helpful than their twitter lol
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