I Think I Have A Virus/Trojan (Help!!!)

[UWfan206]

I can't get rid of a trojan. Everytime I go on a website it redirects me to somewhere else. I have the latest Norton and when I did a scan it didn't show up and it keep saying I don't have any virus or whatever but I know its in there because it keeps redirecting me to another site. How do I get rid of these. It's frustating me because it slows down my browser. I don't want to reformat because (1) I don't have the windows 7 disc anymore. (2) I have so many files I don't want to delete and I don't have an extra hard drive to save them in.

I know there has to be a way to fix this. Can someone help me out?


Also every 5 minutes my Norton virus scan keep having this pop up and say they have been autoblocked:
trojan.zeroaccess.b
trojen.gen

[Altimus]

Download Avira rescue CD and burn it to a disc. Restart your computer, press F12 and boot from CD. Follow instructions and run scan.

Once done, restart again and keep pressing F8 until you get to the the option to pick safe mode with networking. Pick that and once in Windows Safe Mode download Malwarebytes, install it and run full scan. Whole process will take about 2-3 hours but after that you'll be clean.

[UWfan206]

Quote: Originally Posted by Altimus

Download Avira rescue CD and burn it to a disc. Restart your computer, press F12 and boot from CD. Follow instructions and run scan. Once done, restart again and keep pressing F8 until you get to the the option to pick safe mode with networking. Pick that and once in Windows Safe Mode download Malwarebytes, install it and run full scan. Whole process will take about 2-3 hours but after that you'll be clean.

How do I burn Avira to a disc? Burn it in data and install it from disc or burn it like an image? Also I have Malwarebytes trial version will that work? Also will this delete all my files?

[snepp]

If you already have Malwarebytes installed, just boot into safe mode and run it.

[Sandman42]

Quote: Originally Posted by snepp

If you already have Malwarebytes installed, just boot into safe mode and run it.

This.

And get rid of Norton and put Security Essentials or Avast on there.

[KingV2k3]

Can't he just do a system restore to a date before the virus?

I've done that in the past and it sure seemed to work for me...

[UWfan206]

Quote: Originally Posted by Altimus

Download Avira rescue CD and burn it to a disc. Restart your computer, press F12 and boot from CD. Follow instructions and run scan. Once done, restart again and keep pressing F8 until you get to the the option to pick safe mode with networking. Pick that and once in Windows Safe Mode download Malwarebytes, install it and run full scan. Whole process will take about 2-3 hours but after that you'll be clean.

Tried this..Also the Avira escue CD wouldn't even let me remove anything. WHat was the point of it?

[Skittles6547]

Norton is a complete waste of time and money!