EA access 2nd profile ?

[bcelts]

I already purchased ea access on my main profile. I purchased ea access for a second profile so I could play while my kids were on main account. When I try to play the trial game of ufc 4 on the alternate account it gives me this message: Something went wrong. Sign in with account that purchased the game or installed the app etc. Do I need to delete the game and download it through the alternate account? If anyone could help me it would be appreciated.

[Evil97]

Same thing I had. I did a few things to get it to work, but not sure exactly which one was the solution.
-Login on your alternate account only.
-Find the game in the Microsoft store
-See if says EA Trial instead of launch or play.
-If if says launch or play, see if you can scroll just to the right of that where you see I think some dots. You should see the word "Trial"
-Keep closing and restarting things out and hopefully it puts you through.
I have 2 payed EA access subscriptions on 2 different accounts with 2 completely different timers.
Best of luck.

Sent from my SM-N960U using Operation Sports mobile app

[bcelts]

Thanks for trying to help. I tried what you said. Went into the store and go to the right where the three dots are. Click on it and it says play but I get the same message.

[Evil97]

Quote: Originally Posted by bcelts

Thanks for trying to help. I tried what you said. Went into the store and go to the right where the three dots are. Click on it and it says play but I get the same message.

Don't give up. It took some playing around. You could also try erasing cache (hard resetting) or erasing saved data on each profile (highlight game and go to manage).

Sent from my SM-N960U using Operation Sports mobile app

[TheSierraNevada]

So I was in practice mode and had signed in on my other controller on an Alt account. I forgot and had the same issue when trying to add another ea access. I signed out and signed back it and was all good. Hope this helps.

You also have to repurchase ea access on the new account. You probably know this but JIC

[rebel8pig]

Can someone post steps to make this work? Is it a glitch kind of thing or is it viable?

[BQ32]

This is purely speculation but I feel it is a good guess. Make sure the account you purchased the game/trial on is the home account or main account on that console, then log into an alt account with a purchased EA pass and try that. If that does not work, make the Alt account the home account and redownload the trial from that account. I bet these solutions might work.

[rebel8pig]

Not a problem