here's what i heard from an EA Advisor
To be honest with you, this issue has already been reported by several of our "Fifa 13" players they are having same issue and we have already forwarded these issues to our game development team to have a look and resolving the issue. Our game development team are working on it. Please wait for few weeks. We will get a work around very soon.
We highly appreciate your patience and co-operation.
We apologize for the disappointment. Please get back to us in case of any questions. You may also check out our online assistance here
http://help.ea.com/
Regards,
Nanda
Electronic Arts – World Wide Customer Experience