The uproar on Twitter about 2K20

[ksuttonjr76]

Re: The uproar on Twitter about 2K20

Twitter bout run this game into the ground.
I wont be buying this game into weather gets cold and basketball urges start kicking in.

If you're a patient individual, I would say wait until October. They may have most of the problems patched out by then.

[Iasounis]

Re: The uproar on Twitter about 2K20

What year is this? Oh yeah, it's 2019. If you don't know that game patches require time to create, sports games are on a tight cycles, you can't account for the human element once the game is released, most games are NEVER perfect on game launch, then I don't know what to tell you. 2KSports can have all the communication in the world, but the aforementioned factors will never change. To me, it's a POSITIVE that 2K Sports can addresses issues within weeks of release. I remember a time when you wouldn't see a damn patch until November, but Twitter is crying, whining, and demanding to be heard despite the game haven't been out a week.

The social media and Twitter generation remind me too much of my kids when they "demand" be heard, and I feel like kids should be seen and not heard.

Speaking of 'it's 2019' customer service is also different. If 2K doesn't want the Twitter backlash, they should close their accounts.

Calling a number of your customers 'kids who should be seen and not heard' isn't good business. Kinda funny because you said you'd like to be the community manager and answer tweets with vague indifference; gonna go out on a limb and predict that you're not the one for the job.

You seem obsessed with Twitter, so I suggest you use it carefully in regards to 2k. Follow and read the devs, but avoid reading the replies.

[405Cowboy]

Re: The uproar on Twitter about 2K20

I can't figure out how the hell my custom rosters/sliders were considered "Corrupt"?? I had to make new ones as they set everything back to default. My copy doesn't have My Player or My Team but I never play those anyway.

[ELPAGA]

Re: The uproar on Twitter about 2K20

So everyone want 2K to release the game on Friday, and acknowledge on Sunday that there are problems? Okay...that sounds like a realistic timeframe . You do realize that the status went up on Wednesday, September 11?

I guess people have never heard of the concept of "getting enough samples" to make sure that there's a genuine problem or isolated incidents.

You're part of the problem. Put your capes down. I don't care about when they announce patches or whatever hoopla you talking I just wanna play a game that works.

I'll just leave yall fanboys to it and continue with my "Untitled" player in My Career trying to Become A Legend.

[Korrupted]

Re: The uproar on Twitter about 2K20

It seems Sutton is purposely missing the point people are trying to make. You're too old for that bruh. It's clear what everyone is trying to say yet you reply with some nonsense out of left field.

[Mister_G]

Re: The uproar on Twitter about 2K20

The social media and Twitter generation remind me too much of my kids when they "demand" be heard, and I feel like kids should be seen and not heard.

Lol this is a truly wild statement.

This is a company putting out a product. At the very least they should be communicating with consumers after they release a subpar product. Patches are great, but the game should not be so buggy that they are required. The game should be playable out of the box and the bottom line is that many of the modes are not playable right now. The twitter mob can relax a little bit, but expecting this corporate entity to acknowledge that there are problems is the very least we should expect. If this is truly a “community” than I believe the gamers deserve that.

[ksuttonjr76]

Re: The uproar on Twitter about 2K20

It seems Sutton is purposely missing the point people are trying to make. You're too old for that bruh. It's clear what everyone is trying to say yet you reply with some nonsense out of left field.

There's no point to made...

You all basically want 2KSports to keep you all in the loop about the game like you all were in their offices working tirelessly to create the game and have it completed by deadline. You all want "answers" as to why Ronnie "lied" and what's being done with Ronnie relative his role with NBA 2K. You all want 2KSports to collectively kiss you all's asses and apologized profusely for the bugs/glitches that are in the game. You feel that the "customers" are entitled to answers, and damnit, you all want them now!

Man...miss me with all that nonsense. I've been in the Customer Service field too long and long enough as a Representative and Manager that I can write the script how most Customers will react. They LITERALLY posted about the devs working on a patch, and most "Customers" are STILL not happy, but I'm supposed to sit here and pretend that "transparency" will suddenly cure the Customers' anger towards to 2KSports.

If you all REALLY believe that garbage about transparency on social media, then you all are delusional and really don't understand human nature in the current atmosphere. Here's some more cliche comments that I would have given the Twitter crowd...

"We apologize for the inaccurate information that Ronnie gave via Twitter and during live, authorized streams. We're going to look into our current procedures regarding information that's to be given to our Customers before the release date. For future releases, we want to make sure as a Company that we giving you the most accurate and up-to-date information regarding NBA 2K, so that you can make informed decisions regarding your future purchase. Also, the inaccurate information seemed to be a popular feature that our Customers was looking forward to, so we will work with our development team, and see if that's something that can be implemented for NBA 2K21 on the next-gen consoles." (Doesn't throw Ronnie underneath the bus and sets up future, low-key buzz for NBA 2K21)

"We're providing an update today. Our Development/Engineering teams are still working on a patch to address the bugs and glitch brought to us by the NBA 2K community. The videos, pictures, and feedback that was provided by the community has been extremely helpful in determining the root causes for some of the bugs/glitches, and our teams are working to the best of their abilities to address as many issues as possible. At this time, we can't provide a timeframe for when the patch will be completed, but we do appreciate your patience and continued support as we work to bring you the experience that you expected of NBA 2K20." (Lets the people know that the patch is still coming, and pats the "community" on the back for their "feedback". HOWEVER, it's written in a manner that we're not promising that ALL issues will be resolved).

Did I address everything?

[ksuttonjr76]

Re: The uproar on Twitter about 2K20

Lol this is a truly wild statement.

This is a company putting out a product. At the very least they should be communicating with consumers after they release a subpar product. Patches are great, but the game should not be so buggy that they are required. The game should be playable out of the box and the bottom line is that many of the modes are not playable right now. The twitter mob can relax a little bit, but expecting this corporate entity to acknowledge that there are problems is the very least we should expect. If this is truly a “community” than I believe the gamers deserve that.

We understand that you're frustrated with the bugs/glitches that was found NBA 2K20, and we apologize that so many issues were missed during quality testing. NBA 2K continues to be one of the top selling sports titles on the X-Box, PS4, Switch, and PC, and we believe there's a reason for that. Our Customers believe that NBA 2K is must have a sports title, and we haven't meet our Customers' expectations for NBA 2K20. Our Development/Engineering is currently working on a patch to resolve as many issues possible to bring you the gaming experience you was expecting Day 1. Please be patient as we work to address your concerns.

[Mister_G]

Re: The uproar on Twitter about 2K20

There's no point to made...

You all basically want 2KSports to keep you all in the loop about the game like you all were in their offices working tirelessly to create the game and have it completed by deadline. You all want "answers" as to why Ronnie "lied" and what's being done with Ronnie relative his role with NBA 2K. You all want 2KSports to collectively kiss you all's asses and apologized profusely for the bugs/glitches that are in the game. You feel that the "customers" are entitled to answers, and damnit, you all want them now!

Man...miss me with all that nonsense. I've been in the Customer Service field too long and long enough as a Representative and Manager that I can write the script how most Customers will react. They LITERALLY posted about the devs working on a patch, and most "Customers" are STILL not happy, but I'm supposed to sit here and pretend that "transparency" will suddenly cure the Customers' anger towards to 2KSports.

If you all REALLY believe that garbage about transparency on social media, then you all are delusional and really don't understand human nature in the current atmosphere. Here's some more cliche comments that I would have given the Twitter crowd...

"We apologize for the inaccurate information that Ronnie gave via Twitter and during live, authorized streams. We're going to look into our current procedures regarding information that's to be given to our Customers before the release date. For future releases, we want to make sure as a Company that we giving you the most accurate and up-to-date information regarding NBA 2K, so that you can make informed decisions regarding your future purchase. Also, the inaccurate information seemed to be a popular feature that our Customers was looking forward to, so we will work with our development team, and see if that's something that can be implemented for NBA 2K21 on the next-gen consoles." (Doesn't throw Ronnie underneath the bus and sets up future, low-key buzz for NBA 2K21)

"We're providing an update today. Our Development/Engineering teams are still working on a patch to address the bugs and glitch brought to us by the NBA 2K community. The videos, pictures, and feedback that was provided by the community has been extremely helpful in determining the root causes for some of the bugs/glitches, and our teams are working to the best of their abilities to address as many issues as possible. At this time, we can't provide a timeframe for when the patch will be completed, but we do appreciate your patience and continued support as we work to bring you the experience that you expected of NBA 2K20." (Lets the people know that the patch is still coming, and pats the "community" on the back for their "feedback". HOWEVER, it's written in a manner that we're not promising that ALL issues will be resolved).

Did I address everything?

Actually yes, this would've been more acceptable than nothing.

[Gosens6]

Re: The uproar on Twitter about 2K20

Offline player here. They’ve done something to the inside scoring game in regards to the AI. They make almost every thing inside now.

There’s no reason if I’m playing 100% smother on a very late release shot defense on the AI they should make these wild layups as much as they are now.

It was perfect at release.. now.. this.


Sent from my iPhone using Operation Sports

[Korrupted]

Re: The uproar on Twitter about 2K20

There's no point to made...

You all basically want 2KSports to keep you all in the loop about the game like you all were in their offices working tirelessly to create the game and have it completed by deadline. You all want "answers" as to why Ronnie "lied" and what's being done with Ronnie relative his role with NBA 2K. You all want 2KSports to collectively kiss you all's asses and apologized profusely for the bugs/glitches that are in the game. You feel that the "customers" are entitled to answers, and damnit, you all want them now!

I'll highlight this because majority of what you posted was a waste of space and energy. The community should be kept in the loop on upcoming fixes and such ESPECIALLY if the game is broken. Nobody wants to know 2k's every single move. Getting 0 rep and 0 badge progress is a BIG DEAL and there should be some type of communication that the devs are aware of the problem. The lack of communication is what has pissed the community off for the last couple of years and it seems everyone is tired of it.

Example
Fortnite adds P90 to game
Fortnite community complains gun is OP (which it was)
Devs acknowledge the issue and say a patch is in the works
In the meantime the community continues to play the game knowing a fix is coming...
A few days later a patch drops
gameplay is back to normal

NBA 2k19 drops and people abuse the pushing feature
Community complains pushing is OP and should be nerfed or removed
Devs disappear and don't speak on it whatsoever
Community continues to complain about the issue and raise awareness that it's a problem.
6 months later the issue is finally addressed and patched

You see the difference? It doesn't take 6 months or even days to realize there's a problem with the game. Please don't use that whole Fortnite has a bigger company with more people therefore the turn around time is quicker because they communicated with the community during Season 1 when nobody knew about the game and lobbies could barely fill up.

I don't see many people asking or searching for answers about Ronnie2k and his tactics but more so calling him out on his BS.

2k devs don't have to post meaningless novels like you just did. Who cares if it's the number 1 selling game etc. etc. People just want confirmation that 2k know the issue at hand and that they have plans of resolving it. It's not rocket science. You sure you was a manager in a customer service environment because you sound lost my guy. Carry on though lol.

[AstrosAllDay85]

The uproar on Twitter about 2K20

Offline player here. They’ve done something to the inside scoring game in regards to the AI. They make almost every thing inside now.

There’s no reason if I’m playing 100% smother on a very late release shot defense on the AI they should make these wild layups as much as they are now.

It was perfect at release.. now.. this.


Sent from my iPhone using Operation Sports

How do u know the timing of a shot release by the cpu?


Sent from my iPhone using Operation Sports

[ksuttonjr76]

Re: The uproar on Twitter about 2K20

I'll highlight this because majority of what you posted was a waste of space and energy. The community should be kept in the loop on upcoming fixes and such ESPECIALLY if the game is broken. Nobody wants to know 2k's every single move. Getting 0 rep and 0 badge progress is a BIG DEAL and there should be some type of communication that the devs are aware of the problem. The lack of communication is what has pissed the community off for the last couple of years and it seems everyone is tired of it.

Example
Fortnite adds P90 to game
Fortnite community complains gun is OP (which it was)
Devs acknowledge the issue and say a patch is in the works
In the meantime the community continues to play the game knowing a fix is coming...
A few days later a patch drops
gameplay is back to normal

NBA 2k19 drops and people abuse the pushing feature
Community complains pushing is OP and should be nerfed or removed
Devs disappear and don't speak on it whatsoever
Community continues to complain about the issue and raise awareness that it's a problem.
6 months later the issue is finally addressed and patched

You see the difference? It doesn't take 6 months or even days to realize there's a problem with the game. Please don't use that whole Fortnite has a bigger company with more people therefore the turn around time is quicker because they communicated with the community during Season 1 when nobody knew about the game and lobbies could barely fill up.

I don't see many people asking or searching for answers about Ronnie2k and his tactics but more so calling him out on his BS.

2k devs don't have to post meaningless novels like you just did. Who cares if it's the number 1 selling game etc. etc. People just want confirmation that 2k know the issue at hand and that they have plans of resolving it. It's not rocket science. You sure you was a manager in a customer service environment because you sound lost my guy. Carry on though lol.

Did you really compare an op GUN to the current problems of NBA 2K20? What part of "They announced a patch is being worked on as of Wednesday" you're not understanding? That's the acknowledgement. Period. Expecting anything else beyond that post from 2KSports is just nit-picking. I gave an example of how a THIRD patch was completed within 3 weeks of NBA 2K19's release date. I just didn't feel like digging for when Patch 1 and 2 were dropped respectively.

I love how you took one item (pushing from NBA 2K19) and tried to make it your trump card for your entire argument. Nevermind that Mike Wang has already made adjustments to the game based on feedback on a freaking demo. Nevermind that Mike Wang adjusted the speed of the game, but later apologized for overdoing it. Nevermind that there's a hotfix coming tomorrow (Saturday) to buff/nerf certain shooting aspects in the game. Nevermind, once again, that's they announced a patch is being worked on. Nevermind that there was a patch that was recently dropped on the PS4 on the Monday after the Friday release. Nevermind how many patches were created to resolve problems with NBA 2K19 before they addressed the pushing.

You basically ignored everything that's been done up until this point, or are you waiting for 2KSports to email you directly? I can create an email for you if that will make you feel and sleep better. To say that 2KSports is "ignoring" the community is so unfounded. Yes, Ronnie went silent, but Mike Wang is still engaging people on Twitter. You need to get your head out of sand son.

[Gramps91]

Re: The uproar on Twitter about 2K20

I had said myself that 2k can communicate better. I really hadn't seen those tweets regarding the patch because I don't use Twitter but those are satisfactory to me anyway and it's good to know they're working on it.

[23]

Re: The uproar on Twitter about 2K20

Offline player here. They’ve done something to the inside scoring game in regards to the AI. They make almost every thing inside now.

There’s no reason if I’m playing 100% smother on a very late release shot defense on the AI they should make these wild layups as much as they are now.

It was perfect at release.. now.. this.


Sent from my iPhone using Operation Sports

According to LD2K another update just went live

Sent from my ONEPLUS A6013 using Tapatalk