Bug Report/Support

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  • SirCecilSeltzer
    Just started!
    • Jul 2014
    • 5

    #376
    Re: Bug Report/Support

    I only received one Pau Gasol from the last Rivals clash when I should have gotten two. I submitted a feedback email a week ago and nobody has helped me.

    Is there anyone who can assist?

    Comment

    • TheRescue0
      Rookie
      • Mar 2014
      • 93

      #377
      Re: Bug Report/Support

      I went to click on my Lottery just now and it said lottery already received. It had a little over 23 hours left before I could claim again and I haven't played the game in the last hour, so it's impossible to have chosen my Lottery card. Anything to be done or just out of luck?


      Sent from my iPhone using Tapatalk

      Comment

      • umaru.williams09
        Banned
        • Jun 2014
        • 162

        #378
        Re: Bug Report/Support

        That's an error you'll get on jailbroken iOS devices with IAPfree or IAPcracker installed and turned on. Since MYNBA2K is server based, the person is trying to purchase using IAPfree-they'll get that error PLUS it'll deduct the amount from their account. The solution is to turn IAPfree off when making in-game purchases

        Comment

        • umaru.williams09
          Banned
          • Jun 2014
          • 162

          #379
          Re: Bug Report/Support

          Originally posted by NWGameDad
          Send in a Feedback ticket instead of a Support ticket. We'll be able to help you faster than the 2K Support guys.
          That's an error you'll get on jailbroken iOS devices with IAPfree or IAPcracker installed and turned on. Since MYNBA2K is server based, the person is trying to purchase using IAPfree-they'll get that error PLUS it'll deduct the amount from their account. The solution is to turn IAPfree off when making in-game purchases

          Comment

          • umaru.williams09
            Banned
            • Jun 2014
            • 162

            #380
            Re: Bug Report/Support



            WTH?


            Sent from my iPad using Tapatalk

            Comment

            • Zacrem
              MVP
              • Jun 2014
              • 1146

              #381
              Re: Bug Report/Support

              Can you guys please return my Epic Pro Iggy and Zach Randolph back to 2x untrained because I messed up, pleaseeeee. I sent in a support like 3 days ago
              tybg

              Comment

              • jigz87
                Rookie
                • Apr 2014
                • 316

                #382
                Re: Bug Report/Support

                Originally posted by Zacrem
                Can you guys please return my Epic Pro Iggy and Zach Randolph back to 2x untrained because I messed up, pleaseeeee. I sent in a support like 3 days ago
                Hahaha 3 days is prolly their way of saying "hell no". Pretty sure everyone has messed up combining cards but doing it to 2 epics lol. No harm in trying I guess.

                Comment

                • TheRescue0
                  Rookie
                  • Mar 2014
                  • 93

                  #383
                  Re: Bug Report/Support

                  I hadn't looked at my catalog in a long while...so many cards missing. Numerous Pros that I should have, and even some of those Pros they show as me never even having one of that card. So lame. Submitted a ticket before this RC, but we'll see what happens I guess.


                  Sent from my iPhone using Tapatalk

                  Comment

                  • EticketJedi
                    Pro
                    • Aug 2009
                    • 568

                    #384
                    Re: Bug Report/Support

                    Originally posted by Zacrem
                    Can you guys please return my Epic Pro Iggy and Zach Randolph back to 2x untrained because I messed up, pleaseeeee. I sent in a support like 3 days ago
                    Feedback = Cat Daddy = more likely to help

                    Support = 2K = less likely to help
                    Hey, you know Bob from maintenance?

                    Comment

                    • Zacrem
                      MVP
                      • Jun 2014
                      • 1146

                      #385
                      Re: Bug Report/Support

                      Originally posted by EticketJedi
                      Feedback = Cat Daddy = more likely to help

                      Support = 2K = less likely to help
                      I sent 2 Feedback emails to them
                      tybg

                      Comment

                      • jigz87
                        Rookie
                        • Apr 2014
                        • 316

                        #386
                        Re: Bug Report/Support

                        What's up with the countdown timer for seasons. It's freezing in game.

                        Comment

                        • NWGameDad
                          Cat Daddy Games
                          • Dec 2013
                          • 1239

                          #387
                          Re: Bug Report/Support

                          Originally posted by dmcnamara

                          CD I got James harden from the RC rewards. The picture loads in my card collection. It does not load on my season and it does not load when set to my MVP ant help?


                          Sent from my iPhone using Tapatalk


                          We fixed the problem with his card a couple hours ago. He should appear properly in Seasons now.
                          NWGameDad
                          Senior Producer
                          Cat Daddy Games

                          Comment

                          • TheLord
                            Rookie
                            • May 2014
                            • 50

                            #388
                            Re: Bug Report/Support

                            Hi guys, is anyone else having problems signing in with Game Center on iPad? But solely on that, it logs on fine on my phone?

                            Comment

                            • EticketJedi
                              Pro
                              • Aug 2009
                              • 568

                              #389
                              Re: Bug Report/Support

                              Originally posted by TheLord
                              Hi guys, is anyone else having problems signing in with Game Center on iPad? But solely on that, it logs on fine on my phone?
                              Hasn't worked for me for a couple weeks or so either.
                              Hey, you know Bob from maintenance?

                              Comment

                              • TheLord
                                Rookie
                                • May 2014
                                • 50

                                #390
                                Re: Bug Report/Support

                                Originally posted by EticketJedi
                                Hasn't worked for me for a couple weeks or so either.

                                Ah well leasts it's not just me, I'll stop trying to fix it now ha

                                Comment

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