Bug Report/Support

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  • Dmbice
    Just started!
    • Oct 2014
    • 1

    #721
    Account Issue

    Hello,

    One of my kids logged in on his Kindle with his brother's gamecenter account and now when he tries to login with his correct Facebook account it always goes back to the wrong one. I've tried uninstalling the game from his device and his cloud but soon as I reinstall it says account is logged in on another device (meaning his brother's iPad). I can't figure this out and any help would be greatly appreciated. If need be he is happy to start over without his Spurs cards that came from 2K14.

    Thanks, dmbice

    Comment

    • ocballer
      MVP
      • Nov 2014
      • 1258

      #722
      Re: Bug Report/Support


      I complete all achievements but didnt get credit for it
      Lakeshow
      MVP Mamba
      IGN: ocballer
      PO++

      Comment

      • TheEDGE_USA
        Rookie
        • Aug 2014
        • 147

        #723
        Re: Bug Report/Support

        Originally posted by ocballer

        I complete all achievements but didnt get credit for it

        I have the same expectation but then as you said I didn't get the google credit

        Comment

        • jigz87
          Rookie
          • Apr 2014
          • 316

          #724
          Re: Bug Report/Support

          Any word on the support card glitch? Kind of pointless having them if they consistently get used in the wrong category.

          Comment

          • JaysinSeason
            Banned
            • Oct 2014
            • 467

            #725
            Re: Bug Report/Support

            Also seasons constantly play the worse card per stat. It's kinda useless having a balanced season lu when they're all getting played for their lowest stat.

            Comment

            • Kirsome
              Rookie
              • Sep 2014
              • 19

              #726
              Re: Bug Report/Support

              I've been having issues with using boosts during seasons. Sometimes I click on them to activate them but then they don't work during the game.

              The last time I tried to click on all 5 boosts and they turned green as if activated. Then I had a network error and when I logged back in, I lost all 5 boosts.

              Please fix this.

              Comment

              • apos1914
                All Star
                • Nov 2014
                • 6278

                #727
                Re: Bug Report/Support

                Originally posted by Kirsome
                I've been having issues with using boosts during seasons. Sometimes I click on them to activate them but then they don't work during the game.

                The last time I tried to click on all 5 boosts and they turned green as if activated. Then I had a network error and when I logged back in, I lost all 5 boosts.

                Please fix this.
                You must select the boosts at most 29 minutes before the game you want to use them to starts. Not while the previous game is still being played, coz that way you may lose them.
                Bring Romar back!!!

                Comment

                • Kirsome
                  Rookie
                  • Sep 2014
                  • 19

                  #728
                  Re: Bug Report/Support

                  Originally posted by apos1914
                  You must select the boosts at most 29 minutes before the game you want to use them to starts. Not while the previous game is still being played, coz that way you may lose them.
                  I always wait till the last game is over. I use the boosts while waiting for the next game to start but I still get the problem sometimes.

                  Comment

                  • apos1914
                    All Star
                    • Nov 2014
                    • 6278

                    #729
                    Re: Bug Report/Support

                    Originally posted by Kirsome
                    I always wait till the last game is over. I use the boosts while waiting for the next game to start but I still get the problem sometimes.
                    You mention you had some connection problems. Maybe your device didn't send the data to the server, but some internal glitch made it "think" it had.

                    I don't know, it is weird indeed.
                    Bring Romar back!!!

                    Comment

                    • Y2cik
                      Rookie
                      • Dec 2014
                      • 98

                      #730
                      Re: Bug Report/Support

                      Originally posted by Kirsome
                      I've been having issues with using boosts during seasons. Sometimes I click on them to activate them but then they don't work during the game.

                      The last time I tried to click on all 5 boosts and they turned green as if activated. Then I had a network error and when I logged back in, I lost all 5 boosts.

                      Please fix this.
                      I got the same problem - once I used 5 boosts once more, the other time I used no boost second time/ and when the game started boosts were activeted. So just keep calm
                      IGN: Y2cik
                      Tier: Playoff ++
                      MVP: D Wade

                      Comment

                      • Cgjohnst
                        Rookie
                        • Jun 2014
                        • 205

                        #731
                        Re: Bug Report/Support

                        Psn sign-in hasn't been working for the last couple hours. I finally got it to go most of the way through, but it says it can't find a 2k15 save file.
                        MyNBA2k15 Drafts:
                        Legendary: 0
                        Epic: 1
                        UR: 6 (1 support)

                        Comment

                        • shadow2201
                          Rookie
                          • Mar 2013
                          • 446

                          #732
                          Re: Bug Report/Support

                          Originally posted by Cgjohnst
                          Psn sign-in hasn't been working for the last couple hours. I finally got it to go most of the way through, but it says it can't find a 2k15 save file.
                          Same with XBox sign in, can't get it to work right now.

                          Comment

                          • Cgjohnst
                            Rookie
                            • Jun 2014
                            • 205

                            #733
                            Re: Bug Report/Support

                            Thanks North Korea...
                            MyNBA2k15 Drafts:
                            Legendary: 0
                            Epic: 1
                            UR: 6 (1 support)

                            Comment

                            • mattgoody
                              Just started!
                              • Oct 2014
                              • 3

                              #734
                              Re: Bug Report/Support

                              Same with steam

                              Comment

                              • Cgjohnst
                                Rookie
                                • Jun 2014
                                • 205

                                #735
                                Re: Bug Report/Support

                                The error I'm constantly stuck on now is signing into 2k sports.
                                MyNBA2k15 Drafts:
                                Legendary: 0
                                Epic: 1
                                UR: 6 (1 support)

                                Comment

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