Bug Report/Support

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  • apos1914
    All Star
    • Nov 2014
    • 6278

    #766
    Re: Bug Report/Support

    Originally posted by Weryn
    Hello,

    I would like to replace my Iphone by an Android... So, I’m wondering if it is possible to migrate an account ? And how to do that?

    Please accept my apologizes if a post already, but I did not find it.
    Can't your login via Facebook?
    Bring Romar back!!!

    Comment

    • Weryn
      Just started!
      • Dec 2014
      • 7

      #767
      Re: Bug Report/Support

      I use a xbox login and apple login, maybe it could be ennough?

      Comment

      • apos1914
        All Star
        • Nov 2014
        • 6278

        #768
        Re: Bug Report/Support

        Originally posted by Weryn
        I use a xbox login and apple login, maybe it could be ennough?
        XBox login is enough.
        Bring Romar back!!!

        Comment

        • JoacoRTS
          Just started!
          • Dec 2014
          • 1

          #769
          Re: Bug Report/Support

          Hi

          I have an iPhone 5S 32g and yesterday (12/28) I downloaded the app for the first time. Everything seemed to be good (it downloaded something inside the app, I don't know what it is but it reached 100%) and when I wanted to log in using my PSN account, the screen turned blue with a message saying: "Loggin into your PSN account" but it remains like that and it never logs in.

          Comment

          • NWGameDad
            Cat Daddy Games
            • Dec 2013
            • 1239

            #770
            Re: Bug Report/Support

            Originally posted by JoacoRTS
            Hi

            I have an iPhone 5S 32g and yesterday (12/28) I downloaded the app for the first time. Everything seemed to be good (it downloaded something inside the app, I don't know what it is but it reached 100%) and when I wanted to log in using my PSN account, the screen turned blue with a message saying: "Loggin into your PSN account" but it remains like that and it never logs in.


            At the title screen, open Options (the little gear) then tap Logout. Then try to log back in. PSN had a problem logging in on their website and it failed to pass the info back to the app. Do not manually switch from the website to the app, it should automatically do that switch (which means the info passed successfully). The problem may have been related to PSN's troubles with the hackers during Christmas. Their network was down for 3 days from Christmas on.
            NWGameDad
            Senior Producer
            Cat Daddy Games

            Comment

            • apos1914
              All Star
              • Nov 2014
              • 6278

              #771
              Re: Bug Report/Support

              Originally posted by NWGameDad
              .
              Hello, i wanted to ask about something really really weird and since you are here, there isnt anyone better suited to give an answer.

              How can my (properly) trained Pro Leg Hardaway's OFF+PM (highest stats of this card) lose against another Pro Leg Hardaway's DEF+PM, while in the previous quarter my +40 OFF TEAM card was played???

              (I am not complaining because i lost. I did win the game, but I find this extremely annoying and it ruins the game for me. Thanks in advance for any answer).


              Bring Romar back!!!

              Comment

              • AntSinatra
                Just started!
                • Jul 2014
                • 2

                #772
                Re: Bug Report/Support

                Pick & win won't let me choose the winners for some games today (rockets, Spurs, cavs, thunder already say IN PROGRESS)

                Comment

                • Erikj8
                  Rookie
                  • Oct 2014
                  • 30

                  #773
                  Re: Bug Report/Support

                  Can't see most player cards, just shows the gray shadow with the downloading arrow. I've closed the app many times and let it update (little arrow in the bottom left corner) but still can't see all the cards. Any way to fix this?

                  Comment

                  • shadow2201
                    Rookie
                    • Mar 2013
                    • 446

                    #774
                    Re: Bug Report/Support

                    Bug:

                    When I am in season, I am having issues with the game not showing the right game or time until game. So basically last night at 8:00 pm I opened the app, and it said "27:54 until next game", showed my matchup with a player named "will", then at 8:15 I opened the app again and it said "28:13 until next game", still showing my game against "will". When I checked the schedule I wasn't playing him back to back or anything. I have to log in and log out everytime I open the app or else I won't know what game I'm in or be able to energize my players right as it sticks on one game.

                    Comment

                    • Kazeyonoma
                      Rookie
                      • Oct 2014
                      • 259

                      #775
                      Re: Bug Report/Support

                      Originally posted by shadow2201
                      Bug:

                      When I am in season, I am having issues with the game not showing the right game or time until game. So basically last night at 8:00 pm I opened the app, and it said "27:54 until next game", showed my matchup with a player named "will", then at 8:15 I opened the app again and it said "28:13 until next game", still showing my game against "will". When I checked the schedule I wasn't playing him back to back or anything. I have to log in and log out everytime I open the app or else I won't know what game I'm in or be able to energize my players right as it sticks on one game.
                      I've noticed since the last update, the game is able to keep itself 'alive' even when you exit out of the game by pressing home. if this occurs, and you don't go all the way back out to the actual login screen to force a new login it doesn't update the latest timestamp and therefore continues based on your last usage of the app.

                      So the app thinks it's 10:50am, when you closed the app last, when you open it again, it still thinks it's 10:50am, and therefore shows the game you'd be playing at that point. but if you press back until you get to the starter screen (the one with Anthony Davis/etc and you tap to initiate login) you'll see everything gets updated. So the safest bet is just to make sure you always back all the way out if you're quitting the app and not just pressing home/minimizing the game.

                      Comment

                      • shadow2201
                        Rookie
                        • Mar 2013
                        • 446

                        #776
                        Re: Bug Report/Support

                        Originally posted by Kazeyonoma
                        I've noticed since the last update, the game is able to keep itself 'alive' even when you exit out of the game by pressing home. if this occurs, and you don't go all the way back out to the actual login screen to force a new login it doesn't update the latest timestamp and therefore continues based on your last usage of the app.

                        So the app thinks it's 10:50am, when you closed the app last, when you open it again, it still thinks it's 10:50am, and therefore shows the game you'd be playing at that point. but if you press back until you get to the starter screen (the one with Anthony Davis/etc and you tap to initiate login) you'll see everything gets updated. So the safest bet is just to make sure you always back all the way out if you're quitting the app and not just pressing home/minimizing the game.
                        Thanks! I really appreciate that quick answer!

                        Comment

                        • tyecopeland
                          Pro
                          • Dec 2014
                          • 589

                          #777
                          Re: Bug Report/Support

                          Still haven't heard anything about the coach bug where it shows different amounts. When I first login it will show a certain amount (for instance it shows 1 offense coach available but after playing a few qg it will show 5 offensive coach cards in season. When I drafted another it told me I was at my limit but when I went to go use them it went from showing 5 to showing none left after I activated one. Now it shows 4 but won't let me activate any.)

                          Comment

                          • d3_sik
                            Just started!
                            • Jan 2015
                            • 1

                            #778
                            Re: Bug Report/Support

                            Hey guys, i'm new here and i'm having problems with starting the game.
                            When i try to login "WAITING FOR NETWORK" appears about 3 minutes on screen and then i get the message "NETWORK MAINTENANCE, PLEASE TRY AGAIN LATER" !
                            Anyone here with the same problem?

                            Comment

                            • theman824
                              Rookie
                              • Dec 2013
                              • 299

                              #779
                              Re: Bug Report/Support

                              Originally posted by apos1914
                              Hello, i wanted to ask about something really really weird and since you are here, there isnt anyone better suited to give an answer.

                              How can my (properly) trained Pro Leg Hardaway's OFF+PM (highest stats of this card) lose against another Pro Leg Hardaway's DEF+PM, while in the previous quarter my +40 OFF TEAM card was played???

                              (I am not complaining because i lost. I did win the game, but I find this extremely annoying and it ruins the game for me. Thanks in advance for any answer).


                              I actually was scratching my head about the same thing.

                              i began to suspect that sometimes (maybe always) the pictures shown on this screen do not match the cards that were actually "played". i saw examples were a pro legendary lebron was beat by a single epic (not pro) card and stuff like that. even if that pro leg card is trained not well trained and not well energized it should win in just about all combinations possible.

                              i found many such examples so i think something is wrong with this screen. at least for bot opponents, the pictures shown might not always match the card that was actually "played".

                              to me this seems clear when you look at a lot of these in a season. it actually bothers me not too much, it's just a little misleading.

                              Comment

                              • gabeybaby
                                Rookie
                                • Aug 2014
                                • 251

                                #780
                                Re: Bug Report/Support

                                My game loads up to the login screen, but when it starts to load up,during logging in, my screen turns black and the game shuts completly down, kicking me to my background on iOS. This is bad, seeing it is an RC, I want to secure my position, perhaps go up. I am very close to the legendary support. Thank you.

                                Comment

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