Bug Report/Support

[Benitezj10]

Re: Bug Report/Support

Send the above to the Feedback link. We'll look into it. It's a bug, but basically you didn't get the card which is why it never makes it to your Collection, and why the card shows as already being leveled.

I sent the email thanks for the help


Benitez

[United]

Re: Bug Report/Support

There is a bug we're actively working on where a rounding error occurs somewhere in the training sequence. This results in a small point difference between two max leveled cards. If you figure out the consistent way to get the higher number, please let us know.

It depends. I have only tried it once so far with an epic pro. And apparently, sometimes you'll get a point increase in one category while sometimes you'll get a point increase in two categories, etc. But I'll ask around and see how others have trained theirs.
For my epic pro, I first used a max pro rare to level it from level 0 to roughly 24-25 and afterwards I trained him using commons and uncommons 1-2 levels at a time up until level 30. I ended up with +1 in BC compared to what was on the spreadsheet.
I was going to experiment with this further after the rivals event with the legendary and other epic pro I recently drafted.

[Benitezj10]

Re: Bug Report/Support

Send the above to the Feedback link. We'll look into it. It's a bug, but basically you didn't get the card which is why it never makes it to your Collection, and why the card shows as already being leveled.

Omg thanks for the reply and help my issue was resolved. Keep up the good work with the app


Benitez

[miguel13gz22]

Re: Bug Report/Support

I got this too, I didn't see the card, I was tapping without look at the screen uploadfromtaptalk1393756418936.jpg

Enviado desde mi GT-S7275R mediante Tapatalk

[bkleo504]

Re: Bug Report/Support

Hey, right now I'm having trouble claiming my reward for the rivals event. I'm hoping the game is just still processing it but all I get is the screen for what rewards are given to places 2-10 and the winners determined by winning team. Any help on what's going on? Thanks!

[GeorgeHillPaulGeorge]

Re: Bug Report/Support

Today I received a Magic Johnson in my draft but had no Johnson when I checked my collection, emailed feedback and support hopefully you can help me:P

[AIRALEX]

Re: Bug Report/Support

I still can't use my team option (the diamons and stuff) on my device, am i missing something?

[NWGameDad]

Re: Bug Report/Support

Hey, right now I'm having trouble claiming my reward for the rivals event. I'm hoping the game is just still processing it but all I get is the screen for what rewards are given to places 2-10 and the winners determined by winning team. Any help on what's going on? Thanks!

There is a bug with the Claim Rewards screen for the top 10 players. Basically, since we changed the rewards the long list of cards you get for those positions puts the Claim Reward button beyond the scrollable field that the artist originally setup for the screen for all of the aspect ratios we support. Some devices are fine because their aspect ratio still allows you to see the button. Some are not fine and it clips the button off.


We talked about a fix this morning with the team. We should be able to fix it without any server downtime. They are just prepping the package now. I will let you know when the fix is live.

[Disca92]

Re: Bug Report/Support

There is a bug with the Claim Rewards screen for the top 10 players. Basically, since we changed the rewards the long list of cards you get for those positions puts the Claim Reward button beyond the scrollable field that the artist originally setup for the screen for all of the aspect ratios we support. Some devices are fine because their aspect ratio still allows you to see the button. Some are not fine and it clips the button off.


We talked about a fix this morning with the team. We should be able to fix it without any server downtime. They are just prepping the package now. I will let you know when the fix is live.

Thanks for the answer NWGD

Inviato dal mio GT-I9300 utilizzando Tapatalk

[NWGameDad]

Re: Bug Report/Support

We just pushed a change about 15 minutes ago that should fix the Claim Reward issue from the last Rivals event. Sorry for the inconvenience. Our rewards burst beyond our expectations. Or maybe we just had a bug. Thanks for playing and enjoy the new cards!

[mfresh94]

Re: Bug Report/Support

We just pushed a change about 15 minutes ago that should fix the Claim Reward issue from the last Rivals event. Sorry for the inconvenience. Our rewards burst beyond our expectations. Or maybe we just had a bug. Thanks for playing and enjoy the new cards!

Once again, thanks for the major increase in rewards this past rivals event.


Sent from my iPad using Tapatalk

[bkleo504]

Re: Bug Report/Support

We just pushed a change about 15 minutes ago that should fix the Claim Reward issue from the last Rivals event. Sorry for the inconvenience. Our rewards burst beyond our expectations. Or maybe we just had a bug. Thanks for playing and enjoy the new cards!

Thanks for the fix! Just got my cards.

[McDiddy]

Re: Bug Report/Support

Once again, thanks for the major increase in rewards this past rivals event.


Sent from my iPad using Tapatalk

+1

If the rewards were the same as the first event I think I would have sat it out, this last event was awesome though, keep up the good work!

[The_Josh]

Re: Bug Report/Support

We just pushed a change about 15 minutes ago that should fix the Claim Reward issue from the last Rivals event. Sorry for the inconvenience. Our rewards burst beyond our expectations. Or maybe we just had a bug. Thanks for playing and enjoy the new cards!

Thanks for the rewards upgrades for this one. Please keep them the same going forward. It made the time and money I used worth it.

[PeterTosh]

Re: Bug Report/Support

since when did commons look like rival cards?? This is the only common I seen that does this

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