Bug Report/Support

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  • NWGameDad
    Cat Daddy Games
    • Dec 2013
    • 1239

    #61
    Re: Bug Report/Support

    Originally posted by TomBlachek
    I got hammered with 'Waiting for Network' and was totally unable to login last night to keep grinding for the Rivals Clash...

    I dropped from rank 117 to 133 in the 1:45 (7:30-9:15) that I couldn't login. Robbing me of the Jordan card I was easily pacing to get.

    Right before I was unable to log back in for that stretch of time, my rank changed to 'Unranked' but I maintained all of my points. I was watching basketball and checking my phone every few minutes to see when I could log back on.

    I would like to get an answer as to why I was unable to continue to grind for the Rivals while seemingly everyone around me was able to.


    Near the end of the event a LOT of people started playing very heavily. Our servers were slammed and many were experiencing "Waiting for network". We have increased our server capacity for the next event so you should not encounter this problem again. Everyone was getting a similar hit though. Sorry for the inconvenience.
    NWGameDad
    Senior Producer
    Cat Daddy Games

    Comment

    • NWGameDad
      Cat Daddy Games
      • Dec 2013
      • 1239

      #62
      Re: Bug Report/Support

      Originally posted by barnyard
      I was also hit by the blurred out portrait, 999 every stat bug after drafting an Epic Nene, it sucks, he would have been a dupe for me, sent a support email in, we will see what happens. How does CatDaddy respond to the support threads?


      Send in a report via the Send Feedback button and we will look into it. Generally, when you see the debug card data (the 999 U blue background thing) it means the card data is junk. If you actually received an Epic or Legendary card then it will appear in our logs and we'll be able to find the card for you.
      NWGameDad
      Senior Producer
      Cat Daddy Games

      Comment

      • Benitezj10
        MVP
        • Feb 2014
        • 1045

        #63
        Re: Bug Report/Support



        How did he beat me my stats are better?


        Benitez
        Benitez

        ***********.com

        Comment

        • NWGameDad
          Cat Daddy Games
          • Dec 2013
          • 1239

          #64
          Re: Bug Report/Support

          Originally posted by Benitezj10


          How did he beat me my stats are better?


          Benitez


          Go read my FAQ on Season games. There are several things that could have gone on here. The total stats does not tell the full story of what happens in the Season simulation. My guess is here, is that you have a stacked front 5 but your bench 5 are not so good. It is quite possible he has lots of "Team" abilities on his players too which will give him quite an advantage that isn't reflected in the stats. Go read my FAQ thread lots of info there.
          NWGameDad
          Senior Producer
          Cat Daddy Games

          Comment

          • Xim0
            Rookie
            • Dec 2013
            • 249

            #65
            Re: Bug Report/Support

            Originally posted by NWGameDad
            Go read my FAQ on Season games. There are several things that could have gone on here. The total stats does not tell the full story of what happens in the Season simulation. My guess is here, is that you have a stacked front 5 but your bench 5 are not so good. It is quite possible he has lots of "Team" abilities on his players too which will give him quite an advantage that isn't reflected in the stats. Go read my FAQ thread lots of info there.
            That´s a suggestion I made in that subforum which may help with this kind of frequent questions:


            "In season mode games, would be ideal to see a text only play-by-play of the games played. Something like:

            Starter match-ups:
            PG: Rondo vs Magic Johnson
            Battle: Defense + Ball control
            Winner: Magic Johnson

            SG:....
            SF:....
            PF:...
            C:....

            Bench match-ups:
            PG:....
            .....

            Would add a new dimension to the game in my opinion. "
            Xim0
            Wasted my time to get:
            1 Pro Legendary
            2 Rival Cards
            5 single Legendaries
            22 Pro epics
            41 single Epics

            Comment

            • Anchen
              Rookie
              • Dec 2013
              • 493

              #66
              Re: Bug Report/Support

              Originally posted by Xim0
              That´s a suggestion I made in that subforum which may help with this kind of frequent questions:


              "In season mode games, would be ideal to see a text only play-by-play of the games played. Something like:

              Starter match-ups:
              PG: Rondo vs Magic Johnson
              Battle: Defense + Ball control
              Winner: Magic Johnson

              SG:....
              SF:....
              PF:...
              C:....

              Bench match-ups:
              PG:....
              .....

              Would add a new dimension to the game in my opinion. "
              I wouldn't be opposed to this as a player but this would basically be total transparency in how seasons works which seems to be something they don't want to do for us.

              Comment

              • Anchen
                Rookie
                • Dec 2013
                • 493

                #67
                Re: Bug Report/Support

                Originally posted by Benitezj10


                How did he beat me my stats are better?


                Benitez
                My guess which is not the same as nwgamedad but I feel might be more likely. You have more good players than him (epic pro/legends). He has *enough* players ie maybe like not all epic pro and legends but 3-4 good ones as starts and bench). Basically think of the 2 common 3 pro rare/epic/legend strat. His total is below yours by a bunch but he can fight with his best 3 for example to win the match with a lower "total".

                Comment

                • Xim0
                  Rookie
                  • Dec 2013
                  • 249

                  #68
                  Re: Bug Report/Support

                  Originally posted by Anchen
                  I wouldn't be opposed to this as a player but this would basically be total transparency in how seasons works which seems to be something they don't want to do for us.
                  Somehow they have made it transparent already, isnt supposed to be...
                  - Deck values, player vs player
                  - Modifiers (support cards and player habilities)

                  ?
                  Xim0
                  Wasted my time to get:
                  1 Pro Legendary
                  2 Rival Cards
                  5 single Legendaries
                  22 Pro epics
                  41 single Epics

                  Comment

                  • Anchen
                    Rookie
                    • Dec 2013
                    • 493

                    #69
                    Re: Bug Report/Support

                    Originally posted by Xim0
                    Somehow they have made it transparent already, isnt supposed to be...
                    - Deck values, player vs player
                    - Modifiers (support cards and player habilities)

                    ?
                    We don't know specifics. We have a general understanding that support cards are used, your bench is played at some point but your starters matter more, and that under the surface some sort of bot vs bot simulated quick game is being played. We don't know if it is 1 quick game or if it is say like starters vs starters 3 times (for 3 quarters) and 1 quarter determined be bench vs bench. How is overtime done (you can be up 5 and then lose by 20). We basically have some murky view of how seasons work, not a transparent look into the inner workings.

                    Comment

                    • Xim0
                      Rookie
                      • Dec 2013
                      • 249

                      #70
                      Re: Bug Report/Support

                      Originally posted by Anchen
                      We don't know specifics. We have a general understanding that support cards are used, your bench is played at some point but your starters matter more, and that under the surface some sort of bot vs bot simulated quick game is being played. We don't know if it is 1 quick game or if it is say like starters vs starters 3 times (for 3 quarters) and 1 quarter determined be bench vs bench. How is overtime done (you can be up 5 and then lose by 20). We basically have some murky view of how seasons work, not a transparent look into the inner workings.
                      Agreed, then the play-by-play text only would be magical.
                      Xim0
                      Wasted my time to get:
                      1 Pro Legendary
                      2 Rival Cards
                      5 single Legendaries
                      22 Pro epics
                      41 single Epics

                      Comment

                      • Anchen
                        Rookie
                        • Dec 2013
                        • 493

                        #71
                        Re: Bug Report/Support

                        Originally posted by Xim0
                        Agreed, then the play-by-play text only would be magical.
                        You can call it magical I'll call it transparent . But it doesn't seem like it'll be in the cards based on prior responses. Basically you are asking them to give specifics of how season scoring is done and when we asked before we were shot down on the request

                        Comment

                        • Xim0
                          Rookie
                          • Dec 2013
                          • 249

                          #72
                          Re: Bug Report/Support

                          Originally posted by Anchen
                          You can call it magical I'll call it transparent . But it doesn't seem like it'll be in the cards based on prior responses. Basically you are asking them to give specifics of how season scoring is done and when we asked before we were shot down on the request
                          A man can hope
                          Xim0
                          Wasted my time to get:
                          1 Pro Legendary
                          2 Rival Cards
                          5 single Legendaries
                          22 Pro epics
                          41 single Epics

                          Comment

                          • AusDaveK
                            Just started!
                            • Mar 2014
                            • 4

                            #73
                            Re: Bug Report/Support

                            With regards to logging in to the app and bring able to collect vc, this is something I had trouble with also. I've only just been able to do it today. In the past when resetting the password from my iPhone I'd tried to copy and past it in and it didn't work. I wrote it down today, case sensitive, and typed it in. Worked first time. Hope that helps.

                            Comment

                            • jruff1906
                              Rookie
                              • Jan 2014
                              • 43

                              #74
                              Re: Bug Report/Support

                              Any suggestions for how to get the newer pics to download? I assume its because I'm logging in from outside of US? Though I still have the same issue when logging through vpn based in US
                              Name: Jruff
                              MVP: Steph Curry rookie
                              Team: Bulls

                              Comment

                              • roflcopter6040
                                Rookie
                                • Feb 2014
                                • 39

                                #75
                                Re: Bug Report/Support

                                I think I may have found a glitch. When u set your LU before you press start season, you can also see the season rewards. For me, when I press the button the rewards are listed twice. So u scroll through the rewards twice instead of once. Hopefully its just my app.
                                roflcopter6040
                                28545:6071 (as of 7/19)
                                Legendary pros: 4
                                Epic/epic pros: too many to count
                                4 seasons won :)

                                Comment

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