Bug Report/Support

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  • geezy
    Rookie
    • Oct 2009
    • 215

    #796
    Re: Bug Report/Support

    I can't see MyPlayers image and his name is Slater instead of Geezy other than that my stats and stuff are there but would be cool 2 see my image

    Comment

    • alirezzak
      Rookie
      • Jan 2015
      • 30

      #797
      Re: Bug Report/Support

      Hi guys, 4 days age, While training my rare S. Curry, i accidently choosed my legendary k. irving and i lost it. I send a message to game developers but nobody replied me. What must i do ? (sorry for bad english)
      Thank you

      Comment

      • Weeboogie
        Rookie
        • Dec 2014
        • 15

        #798
        Re: Bug Report/Support

        Hi,

        I contacted support (sportsfeedbacknba2k15 & Feedback.Group) about an issue on 12th December last year.

        We exchanged a few emails & I did all that was asked. Then on 16th December I was told it was being looked into and i'd hear back.

        That's the last I ever heard..

        I've sent a few emails, not many, once every fortnight at most, politely asking for any sort of update. Yet no reply, ever. Not even a simple "Yes we got your email".

        Comment

        • David_Noob
          Just started!
          • Feb 2015
          • 1

          #799
          Re: Bug Report/Support

          I send and email to the support team and its been 2 weeks no reply

          My issue is that my xbox one acc got synced with my cousin my team when i signed on the app using his ipad for the first time and now i cant create my own my team mobile. we're also fighting and racing to get the daily VC can i please get some help ASAP

          Comment

          • alirezzak
            Rookie
            • Jan 2015
            • 30

            #800
            Re: Bug Report/Support

            I played 22.688 game in this game.When i need help,nobody cares.It's so frustrating.At least,they must say something positive or negative after sending e-mail.

            Comment

            • Musubi
              Rookie
              • Jan 2015
              • 133

              #801
              Re: Bug Report/Support

              I don't know if it's a bug or intended, but you get no credits for getting three enhancements in the daily VC.

              Comment

              • shadow2201
                Rookie
                • Mar 2013
                • 446

                #802
                Re: Bug Report/Support

                Originally posted by Musubi
                I don't know if it's a bug or intended, but you get no credits for getting three enhancements in the daily VC.
                No, that is how it goes. The gift is you get the enhancement. The credits and VC on the bottom are there in case you use one of the cards in combination with a normal VC/Creidt card.

                Comment

                • mas22
                  Rookie
                  • Oct 2014
                  • 38

                  #803
                  Re: Bug Report/Support

                  When I pin my player catalog for a shortcut on the main screen, my game crashes and I have to reinstall it. Happens in both my HTC phone and my Samsung tab 4
                  IGN: Tinus
                  MVP: Legendary Pippen
                  Tier: Star (season: Legendary)

                  Comment

                  • shadow2201
                    Rookie
                    • Mar 2013
                    • 446

                    #804
                    Re: Bug Report/Support

                    Originally posted by mas22
                    When I pin my player catalog for a shortcut on the main screen, my game crashes and I have to reinstall it. Happens in both my HTC phone and my Samsung tab 4
                    That's a known, and quite extensively noted bug, idk if they'll fix it, but it just can't be done at this time.

                    Comment

                    • mas22
                      Rookie
                      • Oct 2014
                      • 38

                      #805
                      Re: Bug Report/Support

                      Ok thanks, didn't know that
                      IGN: Tinus
                      MVP: Legendary Pippen
                      Tier: Star (season: Legendary)

                      Comment

                      • trobinson97
                        Lie,cheat,steal,kill: Win
                        • Oct 2004
                        • 16366

                        #806
                        Re: Bug Report/Support

                        Logged on today to get my VC bonuses but when I click MyNBA2K15 I get a message that says "NBA 2K15 MyGame is only available to player who have played NBA 2K15". What gives?
                        PS: You guys are great.

                        SteamID - Depotboy



                        ...2009, 2011, 2012, 2015, 2017, 2020....
                        What a run
                        Roll Tide




                        Comment

                        • SlickRickStyles
                          Rookie
                          • Jul 2005
                          • 36

                          #807
                          Re: Bug Report/Support

                          How long does it take to receive the Daily VC Bonus? Logged in today for the first time with my Xbox One account (same name as my name here) and of the 6 cards I got 3 400vc cards which doubled to 2400 points but after hitting get prize the VC shown in the upper left hand corner went to -1 for about 20 minutes then when I restarted my phone and logged back in it was back to what it was previously before selecting the cards (346). Am I doing something wrong? That 2400 would have been great seeing as I just got the game on the XB1 as well and am real early into the career.
                          Last edited by SlickRickStyles; 02-18-2015, 12:45 PM.

                          Comment

                          • PROSPECTR
                            Rookie
                            • Oct 2014
                            • 463

                            #808
                            Re: Bug Report/Support

                            You can now pin that card catalog. Oh yeah.

                            Comment

                            • yantelope
                              Rookie
                              • Jan 2015
                              • 160

                              #809
                              Re: Bug Report/Support

                              Since the update I have noticed that if I switch between 4G and wifi it kills my ability to log in to the game. I have to restart my phone if I want to switch between 4G and wifi. I am running it on an HTC One M7 with android 4.4.3.

                              Comment

                              • SlickRickStyles
                                Rookie
                                • Jul 2005
                                • 36

                                #810
                                Re: Bug Report/Support

                                Is there somewhere else I need to contact about the VC not adding to my xbox one account?

                                Comment

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