New Community Manager!

[eVizions]

Re: New Community Manager!

I just think alot of this is falling on deaf ears. See nwgame's twitter replies, it's just the same old answers, to these concerns we've heard since beta. CD is certainly entitled to keep everything as is, I just wish the responses made more sense. For example someone tweeted NWGD about a card not selling and the response is "well that's the market, some cards don't sell, you get free credits from seasons and daily bonus now." Yeah that's fine and good but what about WHY the card isn't selling (high mins/max, taxes, etc.) and the free credits? 15-25 credits from the bonus, and the crappy amounts awarded in season? That's not really a replacement....

Even with all of my issues about AH, the season rewards are probably the first thing I would want changed. They've taken the fun out of seasons and now, at least in every season I've been in since, almost all of the humans tank in the QF. There's no push to get a higher seed in the regular season, as long as you can make it to the QF. I just want to get my star and be done.

[wuskillz]

Re: New Community Manager!

Even with all of my issues about AH, the season rewards are probably the first thing I would want changed. They've taken the fun out of seasons and now, at least in every season I've been in since, almost all of the humans tank in the QF. There's no push to get a higher seed in the regular season, as long as you can make it to the QF. I just want to get my star and be done.

This. It has become a waste of time to progress further. One could be beginning a new season to earn another star quicker versus winning a handful of credits

[tyecopeland]

Re: New Community Manager!

On a different note, why when you hit the limit of coach boosts you can still pull more. When the energy limit is hit you don't get anymore. If you are going to tell me that no more can be earned then don't keep giving them to me.

[Sir Master Tim]

Re: New Community Manager!

eVisionz, haven't you been able to sell anything at all?

Sorry, i'm legit curious as i don't find it that hard to sell cards. Try the following:

1. Check the market first for the card you want to sell to make sure there aren't a lot there already

2. Big name and recent players sell much better than old school players, so try to sell what people actually want.

3. Make sure your cards are fully trained

4. 3 slots are best to sell obviously

5. Try to have your auctions live during US awake hours.

Anyway hope that helps. As for tiers to sell, i've been able to sell SR, UR, Epic and Legendary. Of late i tend to sell singles mainly. Epics have moved alright since the pice drop.


Sent from my C64

Something tells me your the type of person who yells Lookout for the iceberg while watching a remake of the titanic.

[Melcho]

Re: New Community Manager!

Something tells me your the type of person who yells Lookout for the iceberg while watching a remake of the titanic.

I have no idea where you're going with that. I didn't like that movie anyway :wink:

I was just offering him some friendly advice since he's obviously struggling with the market.

[Illmatic1909]

Re: New Community Manager!

Something tells me your the type of person who yells Lookout for the iceberg while watching a remake of the titanic.

Now this...is funny. It's more like, "watch out for icebergs...if you see them."

You can sell cards...if they're 3-slot cards in demand.

[Melcho]

Re: New Community Manager!

Well, NWGD addressed a lot of the issues in here a moment ago in the main thread, for example:

Right now we have no plans to change any of those things. The tax seems high, but we are seeing plenty of sales and Credits flowing in the system....

...As for Season rewards, again we have no plans to change them further. Although the attitude on the board is that they don't care about a 1000 Credits, that isn't being expressed by the larger group of players in the game.

So they have the data, and the AH is doing just fine. Season rewards are the same, a few here people are saying that they are tanking, but the data says otherwise. And he does mention in another comment that the original star rewards were too generous:

I will say that will not happen. The days of multiple cards for Season rewards are over. In the context of the AH where you can Pro your cards so much easier, we simply cannot give out super generous rewards like that any more. If we did it becomes a race to the end for everyone that lasts days. You can bypass too much of the progression just too easily.

I agree and I have read that others do too (TeamTerminator included if you want a 'big name' to cite).

And finally this reply to SmartForce's gripes:

...Honestly, if you don't like the game or us, please just move on. Your negative attitude is quite frankly exhausting.

And to that I also agree. If you hate the game or hate what is happening, stop playing. You can't tell me that you don't have the will power to stop if you hate so many things about the game (AH tax, season rewards, RC card choices etc)

[Dan13Marino]

Re: New Community Manager!

just take the posting fee away. I can't stand when I already have limited credits. And then lose 100 credits because nothing sells.

[Dextro]

Re: New Community Manager!

And to that I also agree. If you hate the game or hate what is happening, stop playing. You can't tell me that you don't have the will power to stop if you hate so many things about the game (AH tax, season rewards, RC card choices etc)

What you should not forget, many of us invested a lot of our time and/or money into this game. Would you simply throw that away?
I agree that we cannot expect that all our expectations in this game get fulfilled. But in my opinion we are far away from the happy medium.
And in my eyes it is important to have a open discussion. But to be honest, I don't see that very often, most of the times it sounds like we are so smart, go away with your feedback. We already considered that and you are wrong. In my eyes this is not a good customer support. Even with the best product you should not threat your customer like that.

There are always two ways in handling customer complaints.
So if we ask about RTTC rewards, you can say "it's not build this way, go away" or you could let us know why lower tier players don't get anything they could really need to improve their Line Up. Cause normally if you are in the Epic / Legend / Ur Tier your season or QG Line up is one or two tiers above.
Just as one example.




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[Sir Master Tim]

Re: New Community Manager!

Well, NWGD addressed a lot of the issues in here a moment ago in the main thread, for example:



So they have the data, and the AH is doing just fine. Season rewards are the same, a few here people are saying that they are tanking, but the data says otherwise. And he does mention in another comment that the original star rewards were too generous:



I agree and I have read that others do too (TeamTerminator included if you want a 'big name' to cite).

And finally this reply to SmartForce's gripes:



And to that I also agree. If you hate the game or hate what is happening, stop playing. You can't tell me that you don't have the will power to stop if you hate so many things about the game (AH tax, season rewards, RC card choices etc)

Now please , enlighten us on why the AH is doing fine. Is it because players buy cards straight up for their BIN price? Or is it because forums like these where players do buybacks and trades around the clock exaggerate the numbers? The reason we know the real answer is because CD promotes this forum in a couple of their announcements. Why take only %30 of profit when you can have %60.


How exactly do you judge tanking percentage? Season completion percentage? That's probably the dumbest thing ive heard as there is a guaranteed winner whther it be the top players or playoff scrapers. Not to mention CD probably throws out 2 out of 3 teams that tank just to keep the data "Honest". It also wouldn't surprise me that CD also includes lower tiers like UR where players need that Epic to move up so there is actual battling going on, further taminating that tanking percentage.


Scratch that, your last argument is officially the dumbest thing ive ever heard. You mean to tell me that these people are the unreasonable ones for being p***ed with the amount of time/money (especially the money) that they put into this game? Guarantee you wouldn't be smiling if you got carjacked at a red light. I honestly don't mean to attack you personally in any way but the fact that you encourage CD saying "Deal with it or GTFO" is beyond mindboggling. As a freeplayer I could walk away with no loses. The people who have dropped serious cash on this game are looking into a lose-lose situation.

[eVizions]

Re: New Community Manager!

And to that I also agree. If you hate the game or hate what is happening, stop playing. You can't tell me that you don't have the will power to stop if you hate so many things about the game (AH tax, season rewards, RC card choices etc)

It's not necessarily about that. Quite the opposite, in fact. I don't hate the game at all. I really like the game. I like many of the improvements that they've made from last year's game and even some of what they've done from the beginning of this year. What I want is for the game to improve. Fix some of what's broken.

[Dextro]

Re: New Community Manager!

Criticism is always an opportunity to improve the product. And their is a difference between trolling and constructive feedback. It might not consider all the facts (as we only have our own experiences and not the data from CD), but at least it should be an impulse to rethink stuff or give the complainer a well considered answer.

For example, if you ask a smoker why he is smoking even with all the negative outcome. He could tell you, it is as it is. Or he could give you an true answer and you could start a discussion how to improve the situation. He might not stop, but you might find a healthier compromise. I don't see this discussion with CD, as they tell us something and we have to accept it. If you say "no this is not the case" they tell you "sure it is - end of discussion"


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[Melcho]

Re: New Community Manager!

Criticism is one thing, but the main criticisms have already been addressed, now it's just seems like complaining and whinging that the outcome wasn't as desired.

Anyway, you guys are clearly passionate about this so good luck to you (And I mean that honestly - no sarcasm)

[Sir Master Tim]

Re: New Community Manager!

Criticism is one thing, but the main criticisms have already been addressed, now it's just seems like complaining and whinging that the outcome wasn't as desired.

Anyway, you guys are clearly passionate about this so good luck to you (And I mean that honestly - no sarcasm)

That is where you are right. There are two types of posters. The critics-the ones who post there opinion along with Ideas of how to improve a GOOD feature to make it a GREAT feature but also back it up with evidence on why it should be tested. Then theres the so called complainers-trash CD every chance they get just because the game isn't easy enough. Everyone is entitled to their opinion, but for the most part the masses feel CD doesnt really care and with 2 sentence responses, its prtty clear thy don't. I may be wrong, CD could be trying their best to preserve the game and if so hats off to them. But if they truly want this "exhausting negativity" to finally end all they have to do is write a legitimate response as to why it would be harmful to implement these ideas.

[brad_nicholson]

Re: New Community Manager!

Lowering the prices and limits will accelerate everyone's progress slightly, yes, but remember the final tiers of this game (for now) are paid tiers. Once you get Star Pros, you now have to shoot for MVP, P&P and HOF Pros. Those are unsellable, so you've now removed all of those credits from the economy. Lowering the prices/limits will make those tiers both more accessible (I can sell my cards to buy cards in those tiers) and harder to get for everyday players (I receive less credits per sale, so I have to sell more to get there). You want to encourage people (even free players) to buy those tiers, which I know they know, because they occasionally have sales and give out those cards in events. I own one MVP, which I bought on sale. They haven't had a sale on P&P or HOF, so the only cards I own in those tiers, I've won. If I could sell cards (and earned a greater percentage of my sales), I would buy more of these packs. I want to spend money on this game. Lots of money. Take my friggin money! I won't, however, spend money if I don't feel like I'm getting mileage for my money. If I throw in $50 to end up getting one card from AH, only to not be easily able to resell that card and, if I do, have to eat 30% of it, where's the value? What's my motivation? No thanks. You've just done the opposite of what you want: you've turned a pay player into a free player.

One thing's for sure: auction houses are pretty tricksy. We're constantly evaluating where ours is at and how we can add more value to it. That doesn't necessarily exclude tax reductions, but our data at the moment makes a reduction a hard argument to make. I'd like to keep hearing more of your ideas because I know there's a great middle ground or thought here that can inspire the future of it.


On the subject of those tiers of cards -- there's definitely a chance some of those won't be unsellable forever, which I think is something I think you guys wouldn't mind?