Two Weeks of Madden 09, and Official Patch News!

[boooey]

Re: Two Weeks of Madden 09, and Official Patch News!

I don't disagree. I was answering his question. Ian didn't break it. He wasn't on the team. We have a new lead designer, and a new producer... the two top spots... and they're working to correct mistakes of the previous regime. Personally, I'm a lot quicker to thank the new guys than blame them for the old groups problems.

now this is news to me.. I did not know they recently released the lead designer and producer of Madden 09.
That certainly fills in some missing gaps for me, and does show EA may in fact be moving in the right direction.

But until Madden 2010 (i still cant believe its going to be the year 2010 already ) is released, we are still talking about Madden 2009, and there are issues that needed to be addressed.

I don't think anyone is "Blaming" Ian for anything. Its just that Ian is that guy with the power to address this. This is what he signed up for by accepting the Madden lead designer position.

It was a bold move for him to come on this forum for feedback. He really needs to be commended for that.

I must say that I am impressed with Ian so far, and he seems to be up for the challenge of righting this ship.
It won't be an easy task.

[03MstGT290]

Re: Two Weeks of Madden 09, and Official Patch News!

Thanks. But how does this differ from a patch? You need to download either way. Unless you have the option for DLC?
Can you tell I'm new to the online game thing?

A patch fixes any kind of glitches in the game and it also adds some game contents automatically. When you pop a game in, an "Do you want to update it?" screen will be prompted for you to select yes or no to update it with a patch.

DLC, downloadable content, is like optional and it doesn't act like a patch where it fixes the glitches. For example, last year in Madden 08 additional throwback uniforms were included in the DLC that you could download for each division.

[SoMiss2000]

Re: Two Weeks of Madden 09, and Official Patch News!

good deal EA.

[tcbeo1hr]

yeah great...now only if someone could tell me why me and my friend cannot connect to play online!!! we have even gone so far as to diable firewalls..disable our wireless router features AND open the UDP port that the Madden book tells you to...
BUT the only people we can play is EVERYONE else?!?!?!??!?!!!!!!

[BleacherCreature]

Re: Two Weeks of Madden 09, and Official Patch News!

Gotcha! Thanks for the explanations guys!

[rock85]

Re: Two Weeks of Madden 09, and Official Patch News!

Thanks guys Listen up MS/Sony we need this DLC

[Ankido]

Re: Two Weeks of Madden 09, and Official Patch News!

Hey listen up guys, no matter what happens they are trying to fix 09 so guys like me are not so bored with madden everyday. The patch sounds promising and the DLC is great as well especially the CPU sliders. Let's be real here, no matter how hard Ian tries it won't come down to him to make the decisions. I know how EA works, they only do stuff that benifits themselves and the work of time. No more 2010 talk, that's another thread you can go to. So read this thread and give a positive comment like "great work Ian, can't wait for the patch" and move on to another thread. Nobody knows the future, we'll have to wait and see what happens.

[stux]

Re: Two Weeks of Madden 09, and Official Patch News!

A patch fixes any kind of glitches in the game and it also adds some game contents automatically. When you pop a game in, an "Do you want to update it?" screen will be prompted for you to select yes or no to update it with a patch.

DLC, downloadable content, is like optional and it doesn't act like a patch where it fixes the glitches. For example, last year in Madden 08 additional throwback uniforms were included in the DLC that you could download for each division.

Why can't they just do another patch for instead of the DLC and combine that with a fix for the franchise freezing?

BTW, I simmed ahead 4 years and didn't have a crash. But I was not playing any of the game and I only trained a few times. I am only having the in game feezing and Madden IQ freeze if I hit x.

[roadman]

Re: Two Weeks of Madden 09, and Official Patch News!

Why can't they just do another patch for instead of the DLC and combine that with a fix for the franchise freezing?

Madden is allowed two free patches to the public.

[BezO]

Re: Two Weeks of Madden 09, and Official Patch News!

There are always going to be folks that are upset if what they felt was a top issue wasn’t addressed, but I’ll state again (as I have before) that we have to keep balancing this work against Madden NFL 2010. The longer we keep going on patches, the less we can add to the following year’s product.

You don't seem to be coming back to answer questions, but, how are these not one in the same? Do patched fixes not make their way into next year's game?

They had to go gold around that time to guarantee their release date.

A working product should always trump a deadline.

Amazon has Wired ones for 21 bucks. You really have 3 choices: Get a cheap wired one and do the workaround, sell the game and get what you can for it now or just let it collect dust and continue to be frustrated. Options 1 and 2 seem like better options imo.

I'd go with option 4. Contact EA customer service and request a full refund. They don't give refunds directly, but they will ask you to send them your game with a copy of the receipt. They will send you a sealed copy that you can then return to the store. I did it last year even a week or so after the store's 30 day return policy.






The excessive thanks puzzles me as well. IMO the thanks should be DELIVERED to the customers that have purchased a game that needed this much work, then put up with it instead of returning the game. I can understand why folks are happy about the patch, but realize you are the customer. You already thanked them when you handed over their $60. That $60 gives you the right to a working product.

I like the car analogy a few pages back. For the critics, change the wheel to air conditioning, heat, air bags, ect. Yeah, the car will drive, but you paid for frills. I can't imagine many people falling over themselves to thank the dealer for fixing their car weeks after they paid for it. In fact, the dealer would probably throw in some extras to discourage a suit.

[roadman]

Re: Two Weeks of Madden 09, and Official Patch News!

You don't seem to be coming back to answer questions, but, how are these not one in the same? Do patched fixes not make their way into next year's game?

A working product should always trump a deadline.

I'd go with option 4. Contact EA customer service and request a full refund. They don't give refunds directly, but they will ask you to send them your game with a copy of the receipt. They will send you a sealed copy that you can then return to the store. I did it last year even a week or so after the store's 30 day return policy.






The excessive thanks puzzles me as well. IMO the thanks should be DELIVERED to the customers that have purchased a game that needed this much work, then put up with it instead of returning the game. I can understand why folks are happy about the patch, but realize you are the customer. You already thanked them when you handed over their $60. That $60 gives you the right to a working product.

I like the car analogy a few pages back. For the critics, change the wheel to air conditioning, heat, air bags, ect. Yeah, the car will drive, but you paid for frills. I can't imagine many people falling over themselves to thank the dealer for fixing their car weeks after they paid for it. In fact, the dealer would probably throw in some extras to discourage a suit.

I like the car analogy as well.

If the car I bought is offering a recall, (I've had a few) I'll take the vehicle into the dealer to get problem corrected for free. I haven't contacted CS for an automaker offering a recall because they are addressing the situation for free as they should.

[aholbert32]

Re: Two Weeks of Madden 09, and Official Patch News!

You don't seem to be coming back to answer questions, but, how are these not one in the same? Do patched fixes not make their way into next year's game?

A working product should always trump a deadline.

I'd go with option 4. Contact EA customer service and request a full refund. They don't give refunds directly, but they will ask you to send them your game with a copy of the receipt. They will send you a sealed copy that you can then return to the store. I did it last year even a week or so after the store's 30 day return policy.






The excessive thanks puzzles me as well. IMO the thanks should be DELIVERED to the customers that have purchased a game that needed this much work, then put up with it instead of returning the game. I can understand why folks are happy about the patch, but realize you are the customer. You already thanked them when you handed over their $60. That $60 gives you the right to a working product.

I like the car analogy a few pages back. For the critics, change the wheel to air conditioning, heat, air bags, ect. Yeah, the car will drive, but you paid for frills. I can't imagine many people falling over themselves to thank the dealer for fixing their car weeks after they paid for it. In fact, the dealer would probably throw in some extras to discourage a suit.

That "working product should always trump a deadline" contradicts your analogy. You say the car (madden) drives meaning that madden works but above you say it doesnt and shouldnt be released.

Also that statement sounds nice but its not practical when you have contractually mandated deadlines and a billion dollar business. I would love to see Peter Moore go to his shareholders (Full disclosure: I'm one and I also own 2k stock) and explain that EA had to miss its release date causing EA to breach its exclusive agreement with the NFL, cost the company thousands of dollars and caused the share price to drop because a few hundred (if that many) people on a few internet boards were complaining about missing or broken features. All things that can be fixed later with a patch.

[aholbert32]

Re: Two Weeks of Madden 09, and Official Patch News!

I like the car analogy as well.

If the car I bought is offering a recall, (I've had a few) I'll take the vehicle into the dealer to get problem corrected for free. I haven't contacted CS for an automaker offering a recall because they are addressing the situation for free as they should.

I'm sorry the car analogy is ****ing stupid. This isnt a car. You didnt pay thousands of dollars for this game. If there is a problem with Madden you dont run the risk of getting injured, injuring someone else or damaging someones property. The reason they fix your car for free on a recall is because there is a safety issue not because they are concerned with customer service. The car company is trying to avoid a lawsuit.

Thats not the case with Madden so its a bad anology.

[bad_philanthropy]

Re: Two Weeks of Madden 09, and Official Patch News!

I'm just really glad that we're getting these fixes so soon after the game has been released. It does definitely provide a great example as to what the benefits of releasing the game later are. I think there is a great opportunity to save the hassle of patching so many things and delivering a higher quality product to the shelves right off the bat by releasing the game in September. It could even be a great promotional event, they could release it at 12:00am after the first game of the season. "Watch the games then go buy Madden."

[roadman]

Re: Two Weeks of Madden 09, and Official Patch News!

I'm sorry the car analogy is ****ing stupid. This isnt a car. You didnt pay thousands of dollars for this game. If there is a problem with Madden you dont run the risk of getting injured, injuring someone else or damaging someones property. The reason they fix your car for free on a recall is because there is a safety issue not because they are concerned with customer service. The car company is trying to avoid a lawsuit.

Thats not the case with Madden so its a bad anology.

I know the car analogy is a bad one. I agree you can't compare a $20K vehicle to a $60 game.

I was merely trying to point out that car companies and some game companies fix errors for free. That's as deep as I wanted to go with the analogy. They are similar up to that point.
It's not comparison after that.

Yes, beyond that, car companies have recalls because of safety reasons.