Photo Game Face

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  • Hammerhunker
    MVP
    • Mar 2003
    • 3008

    #211
    Re: Photo Game Face

    SNAFU! I really don't think I want to even mess with this game without the gameface. If I can't upload my pictures soon, I am giving up. This feature was what lured me back to this game. EA has totally bummed me out. I always give them the benefit of the doubt, but every game I have gotten for my 360 these past 10 months have been crap. But, I am such an idiot, I just keep on buying.

    Comment

    • wsdp
      Rookie
      • Aug 2002
      • 79

      #212
      Re: Photo Game Face

      In case you didn't see it - here's the latest post from an EA Forum supervisor named Violet over at easports.com...

      ---

      Photo Game Face Issues - Updated 9.4.2007 13: 52 Pacific
      Posted:Aug 31, 2007 7:53 PM

      Hello everyone.

      We whole-heartedly apologize for the difficulties around using the Tiger Woods PGA Tour 08 Photo Game Face feature. Although the feature is fully functional and allows you to incorporate yourself into the game, there have been issues with doing so due to issues with the server.

      The hosting site that allows you to use this option, EASPORTSWorld.com, has had such heavy traffic from the overwhelming response to this feature that the capacity of the server was exceeded.

      We have made the following progress:
      -Photo Game Face uploads are now being accepted by the server (users are able to use this feature) more reliably.

      We are still working, however, to resolve the following issues:
      -Due to continued load on the servers, many users are still unable to complete the Photo Game Face upload.
      -The EA Sports World features aside from Photo Game Face have not yet been restored (i.e. NCAA and Madden functionality).
      -After a successful upload, some users are unable to retrieve their photos from the site to create a Game Face in the game.

      If you are using an Xbox 360 or PS3-supported camera: Going directly through the console with a supported camera does allow you to bypass the errors with the service. It is only when you try to upload from your computer to the EA Sports World website that there is an issue.

      If you are unable to create a Photo Game Face, you can still play the game with a custom golfer created through the normal Game Face customization features and then customize a golfer through the upload functionality of Photo Game Face once we have resolved the related issues with that upload process.

      Please note that we are actively working to resolve these technical issues.

      I have included a link (below) to the answer in our support knowledge base that you can use check for the latest information on this issue. Remember to click on the ‘Notify Me…’ button at the bottom of the answer if you want automatic notifications when the information is updated.

      http://support. ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php? p_faqid=17395

      If you have questions about returning the game please check the information about our 90-day Warranty Policy in the back of the manual.

      I’ll also update this thread as I receive any new information. Thank you for your enthusiasm around this new feature, your help in identifying the issue, and your patience as we get it up and running.

      ~Violet

      'Unable to retrieve photos in game after uploading' added to issues list [9.4.2007 13:52 Pacific].
      Clarified camera use for console [9.4.2007 13:42 Pacific].
      Clarified unavailable features [9.4.2007 9: 55 Pacific].
      Updated issue progress [9.4.2007 8:41 Pacific].

      Comment

      • Chief Illinimac
        Gimme the Oscar, Friendo.
        • Dec 2004
        • 2365

        #213
        Re: Photo Game Face

        I've gotten my face done a few times (re-tried to see if I could get a better version), and the only tip I can give is to try many times consecutively and you will get in. Unless it depends on your computer somehow, I would imagine what worked for me would work for everyone...
        Listen to some of my covers:
        http://profile.ultimate-guitar.com/chiefillinimac/

        Currently:
        Asilos Magdalena by The Mars Volta
        LOST Theme
        The Rain Song by Led Zeppelin
        Rage Against the Machine Acoustic Medley

        Comment

        • cocobee
          MVP
          • Nov 2002
          • 1182

          #214
          Re: Photo Game Face

          Originally posted by DeeForThree
          I've gotten my face done a few times (re-tried to see if I could get a better version), and the only tip I can give is to try many times consecutively and you will get in. Unless it depends on your computer somehow, I would imagine what worked for me would work for everyone...
          man, it would upload, then i would see downloading to server..then sometimes it would hang and other times I would get an error?

          Comment

          • cocobee
            MVP
            • Nov 2002
            • 1182

            #215
            Re: Photo Game Face

            http://forums.operationsports.com/vB...1&d=1188918427

            this is my problem too? What have ya'll done just keep back tracking and uploading?
            I see a picture in my locker but it won't load in game.

            Comment

            • ManMythLegend
              Rookie
              • Mar 2003
              • 63

              #216
              Re: Photo Game Face

              Originally posted by wsdp
              BL - It wouldn't work for me for 8-hours at home but the 2nd try at work and it worked seamlessly (although I'm not at home to download image, grr!!)...

              The difference is at home, I have IE 7.0 ... here at work, I'm using IE 6.0 ... wondering if that's the difference of if it's something else... can anyone else compare what worked and didn't work for you?
              WSDP............you're definitely on to something. I run both XP, Vista and Windows 2003 Server at home. Unfortunately, I have IE 7.0 on both XP and Vista........but 2k3 server? I'm running 6.0.

              After trying and trying to upload my photo on both XP and Vista (to no avail), I figured, just now, to try 6.0. So I Remote Desktop'ed to my server, and voila........2 seconds, picture uploaded.

              It just might be an IE 7.0 issue. I'm going to try to validate my theory at work tomorrow, where IE 6.0 runs rampant!

              Nice catch, dude!
              The older I get, the better I was...

              Comment

              • PadresFan104
                Rookie
                • Feb 2003
                • 462

                #217
                Re: Photo Game Face

                And for Mac folks, I've been trying with no luck with Firefox, so I decided to try Safari. First try, worked like a charm and I've finally gotten the feature to work...

                Comment

                • mogrod
                  Rookie
                  • Mar 2004
                  • 387

                  #218
                  Re: Photo Game Face

                  Originally posted by cocobee
                  http://forums.operationsports.com/vB...1&d=1188918427

                  this is my problem too? What have ya'll done just keep back tracking and uploading?
                  I see a picture in my locker but it won't load in game.
                  This is where I keep ketting stuck as well. Nothing I do seems to get it through this point.

                  Comment

                  • Tig5309
                    Rookie
                    • Jun 2004
                    • 374

                    #219
                    Re: Photo Game Face

                    Seems to be better today. I'm able to sign in at will and just uploaded a 2nd attempt.

                    Comment

                    • Soonerd2
                      Pro
                      • Jul 2006
                      • 630

                      #220
                      Re: Photo Game Face

                      Originally posted by cocobee
                      PS3 or 360? and congrats
                      360

                      Comment

                      • cocobee
                        MVP
                        • Nov 2002
                        • 1182

                        #221
                        Re: Photo Game Face

                        I have seen the light, it is IE7. Went to my office (which runs IE6) and voila it loaded and everything under 2 minutes.

                        Man, I hope those cats at EA figure this out. My advice, uninstall IE7 and see if it works. But I got it to work, now I have to wait to get off work to try it ingame.

                        Thanks to the posters that came up with this idea.

                        Comment

                        • wsdp
                          Rookie
                          • Aug 2002
                          • 79

                          #222
                          Re: Photo Game Face

                          Originally posted by cocobee
                          I have seen the light, it is IE7. Went to my office (which runs IE6) and voila it loaded and everything under 2 minutes.

                          Man, I hope those cats at EA figure this out. My advice, uninstall IE7 and see if it works. But I got it to work, now I have to wait to get off work to try it ingame.

                          Thanks to the posters that came up with this idea.
                          Coco - I'm the guy you wanted to thank - you're welcome...

                          F.Y.I. - I thought "maybe it's a fluke" but I am at a DIFFERENT office building that has 6.0 and on my first attempt, I just uploaded problem free... I tried for an hour at home (with 7.0) and got hung up in usual spot (download complete).

                          I'm 95% convinced now it's a 7.0 problem...

                          Comment

                          • cycy2
                            Rookie
                            • Jul 2002
                            • 209

                            #223
                            Re: Photo Game Face

                            It's not a 7.0 problem. I'm using 6.0 and can't get past the download. I get the same thing with Firefox. The good news is the front photo will at least show up on the ps3 so I got that to work.

                            The results were not that great so I would at least like to see if the side photo will help. Who knows if they will ever get their application fixed. It seems pretty obvious to me they have no clue how to fix it.

                            Comment

                            • bjf1377
                              Lurker
                              • Jul 2002
                              • 6620

                              #224
                              Re: Photo Game Face

                              Well, I'm using IE 7, but my issue is that the server is always maxed out. Its not a huge issue for me though as I got the game yesterday so I'm still having fun with the main golfers.

                              Comment

                              • wsdp
                                Rookie
                                • Aug 2002
                                • 79

                                #225
                                Re: Photo Game Face

                                Originally posted by bjf1377
                                Well, I'm using IE 7, but my issue is that the server is always maxed out. Its not a huge issue for me though as I got the game yesterday so I'm still having fun with the main golfers.
                                BJF, refresh that page a few times and I guarentee you it will work.. make sure you're checking the "REMEMBER ME" box to save the time of typing in your log in stuff...

                                Here's another idea... my 2 CPU's at work are using Flash versions 9,0,28,0 and 9.0.45.0 - those are the ones that are working... not sure what I have at home where it always hangs...

                                Comment

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