Questions About Live TV on Xbox One?

[studbucket]

Re: Questions About Live TV on Xbox One?

Thanks for all the thoughts and feedback, appreciate it.

Unless I'm missing something, this requirement still exists for me. I don't just have an XBox One attached. I have an Apple TV and a Chromecast. The XBO can't control those as far as I can tell and just giving me one HDMI port as a pass through was not a move to encourage using the XBO as a media hub. That was grand mistake #1.

It certainly doesn't work in your case. From our research (which has been mostly verified post-launch), the vast majority of customers would not need to switch inputs once they got the Xbox One, as it theoretically* meets all these needs for customers:

• Game console
• Streaming TV/movies
• Blu-Ray player
• Live TV

As the console evolves, things like HDMI ports are constantly being evaluated by the hardware and business teams.

*I say theoretically because personal preference and technical exceptions come into play here.

I frequently have to yell at it to do this. But that's fine. Nothings perfect. But if I ask for TCM, I get CNN(? or some other arbitrary station sounding nothing like T-C-M). Try it. I'm a well spoken man. I was raised by Bamas, but my elocution is good.

That's frustrating, I understand that. I assume you've done the calibration with the volume cranked up 2-3 times too loud? Is the Kinect sitting right of front of speakers or anything?

See above. TCM is not only IN my favorites, but it is truly one of my favorite channels. I ask for it all the time. I always have to use the remote. TBS turns into PBS. TNT turns into CMT. This would be fine if my kids were still 1, 5, 6, and 9 years old respectively. Both of these favorite channels do not seem to have a higher priority than non-favorites.

Yeah, those channels sound so similar, it's tough. However, I generally have success with those channels, so let me know if re-calibration or re-positioning the Kinect helps. I know it's not a magic bullet.

I really have no use for this feature frankly. I know it's not your call, but the marketing of this feature was, in my opinion, a waste.

Understood.

ALL I ask of you guys is just get rid of the short names and let me ask for my channels by channel number. Otherwise, after almost a year of using it, I would have to call the Input-1 initiative a failure in many ways.

This would actually make recognition even worse, because disambiguation of 1000+ numbers is far harder than the short list of names we currently load into the Kinect's grammar.

I understand the desire, but it would unfortunately not help things (right now).

Thank you for reading. I hope I didn't come off as trying to be overly critical. These are actually highly frustrating cases for me.

Not at all. Appreciate the post!

[mestevo]

Re: Questions About Live TV on Xbox One?

Functionality isn't replaced, but retired my chromecast when we got the One. The eased a single input trumps so much for us, especially as a relatively jaded Google TV (Revue) owner.

[Boilerbuzz]

Re: Questions About Live TV on Xbox One?

The sound bar that I use is about 2 feet below the Kinect.

By the way, I forgot to mention that I have the PS4 connected as well.

I'll try the recalibration later this week and keep you posted.

[Boilerbuzz]

Re: Questions About Live TV on Xbox One?

Functionality isn't replaced, but retired my chromecast when we got the One. The eased a single input trumps so much for us, especially as a relatively jaded Google TV (Revue) owner.

I'll consider doing that the day XBO supports Funimation, Crunchyroll, and allowing me to "airplay" from my machine to my TV.

[ODogg]

Re: Questions About Live TV on Xbox One?

Mestevo, I have two Google TVs now that are worthless since I have two Xbox Ones...

BOILERBUZZ, you can buy HDMI switches w remote so everything can go through your Xbox One if you want

[Hester]

Re: Questions About Live TV on Xbox One?

Studbucket, I know this is outside of your area, but I'm wondering if you are familiar with a new issue I've had. I've seen it mentioned in pother places, but it doesn't seem super common.

When I turn on the Xbox One for the first time each day, or if it has been off for a significantly long time between uses, the screen is dimmed like it has been inactive. But using the controller and moving around in the UI does not bring the picture back. But when I reboot the console, it comes back every time.

Also, and I don't know if this is your area either, if you could add the ability to add a delay to specific devices that are turned on by the Kinect, it would really help with handshaking issues. I've noticed after updates it begins working right, but over time, the AVR does not get turned on late enough, and I end up with a blank screen. Once I turn the AVR off and on, all is good. This is an issue outside of the console, but my Harmony remote allows me to add delays to help with the handshaking. It would be cool if the Kinect would do the same.

You should also tell the team that I am absolutely loving the console after all of these updates. I don't do the preview, but I couldn't be more excited for the October release. At that point, it might be perfect.

[studbucket]

Re: Questions About Live TV on Xbox One?

Studbucket, I know this is outside of your area, but I'm wondering if you are familiar with a new issue I've had. I've seen it mentioned in pother places, but it doesn't seem super common.

When I turn on the Xbox One for the first time each day, or if it has been off for a significantly long time between uses, the screen is dimmed like it has been inactive. But using the controller and moving around in the UI does not bring the picture back. But when I reboot the console, it comes back every time.

Strange, I have not heard about that. I have a few questions before I relay this to the appropriate team. Does hitting the "Home"/Xbox button on the controller get rid of it? What about launching or closing apps?

When you say reboot, is it a hard reboot, or just going into low power mode and resuming into instant on mode? (basically, does it take 10 seconds or 60 seconds to boot?)

Also, and i don't know if this is your area either, if you could add the ability to add a rely to specific devices that are turned on by the Kinect, it would really help with handshaking issues. I've noticed after updates it begins working right, but over time, the AVR does not get turned on late enough, and I end up with a blank screen. Once I turn the AVR off and on, all is good. This is an issue out side of the console, but my Harmony remote allows me to add delays to help with the handshaking. It would be cool if the Kinect would do the same.

Yeah, I understand the request. There's not much power the user has here, and sometimes AV equipment can get a little messed up if things aren't powered on in the right order.

You should also tell the team that I am absolutely loving the console after all of these updates. I don't do the preview, but I couldn't be more excited for the October release. At that point, it might be perfect.

Thanks. We hear this a lot from our customers, and we love that you all love it. It's the kind of thing that's a compliment to the entire engineering team.

[Hester]

Re: Questions About Live TV on Xbox One?

Strange, I have not heard about that. I have a few questions before I relay this to the appropriate team. Does hitting the "Home"/Xbox button on the controller get rid of it? What about launching or closing apps?

When you say reboot, is it a hard reboot, or just going into low power mode and resuming into instant on mode? (basically, does it take 10 seconds or 60 seconds to boot?)

Nothing I do on the screen, from hitting the home button to launching apps, or even watching TV helps. All of it is dimmed, just ask t would if the console had been left untouched for a long period of time.

It is not a hard reset that fixes it, but just the normal, turn it off, turn it on. So the 10 second option.

I did finally fins mention of it in the Xbox One support forums, and it seems like a hard reboot may fix it. I will give that a try, which I probably should have done before. That does seem to fix most issues.

Here is a link to the forum post that describes the issue. They list it as answered, but there is not actually a confirmation that the issue is resolved.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1834202.aspx

And thanks for the time you take to help us out here. You are way more dependable than we have any right to expect.

[Boilerbuzz]

Re: Questions About Live TV on Xbox One?

Mestevo, I have two Google TVs now that are worthless since I have two Xbox Ones...

BOILERBUZZ, you can buy HDMI switches w remote so everything can go through your Xbox One if you want

I do. I thought the whole goal was to get rid of this setup though.

Would be nice if the XBO could change the input of my switch or TV with a voice command. It's not as if I need to see the input that the XBO is on, you know.

HINT HINT!!!

[ricky24]

Re: Questions About Live TV on Xbox One?

I watch tbs all the time. If you say it quick you will get Pbs. Just emphasize the T. It works for me almost perfectly.

[Boilerbuzz]

Re: Questions About Live TV on Xbox One?

I watch tbs all the time. If you say it quick you will get Pbs. Just emphasize the T. It works for me almost perfectly.

I've done it so many ways, it's funny. The problem is that when you have to put SO much effort into getting it right, it loses it's convenience. You know what I mean?

[ricky24]

Re: Questions About Live TV on Xbox One?

The only problem I have is sometimes if I tell it to go to a high number channel it only inputs the first number. Like lets say the channel number is 265 the one only sends the 2 over to my directtv box. Even though it says it's going to the correct channel in the top right. It doesn't happen often but it happens. I'm pretty happy with the voice commands though. They are nearly flawless for me since I recalibrated a month or so ago.

The tbs/pbs happens but only if I say it too fast. If I sound out the T correctly it works. Can't fault it much for that. Those letters sound very similar.

[ricky24]

Re: Questions About Live TV on Xbox One?

Where is the mini guide? I thought that was in the sept update but I haven't seen it yet.

[DanH35]

Re: Questions About Live TV on Xbox One?

Where is the mini guide? I thought that was in the sept update but I haven't seen it yet.

I'm not sure what the official name of the button is, but it's the one with the 2 little boxes where the select button was on the older generation controllers.

[ricky24]

Re: Questions About Live TV on Xbox One?

Oh ok. Thanks. I never use my controller while watching tv so that explains why I've never seen it.