Questions About Live TV on Xbox One?

[ricky24]

Re: Questions About Live TV on Xbox One?

Loving the trending TV thing in one guide.

[ODogg]

Re: Questions About Live TV on Xbox One?

Studbucket, I have an issue with my X1 I cannot resolve. We just moved and our directv just got reinstalled. We kept our equipment so that has not changed. Everything was working fine until today I went to watch HBO and I got a "RESTRICTED PROGRAM" message on my TV. My DirectV then seemed to freeze, the guide wouldn't pull up or anything so I reset my DirecTV box. Still no luck.

Naturally I assumed DirecTV had to authorize HBO and the premium channels. Called them and went through a remote reset and finally I told the lady I'd bypass the Xbox One as we wanted to see if that helped. It did. HBO and other channels above 500 now worked just fine. I told her I'd figure it out as it's obviously not a DirecTV issue.

So I verified all my settings and didn't see anything amiss. I tried new HDMI cables to no avail. The DirecTV box is not freezing when I go to HBO, it's something with the X1 video because I can still see the DirecTV box is getting my remote button presses.

I do have two Xbox Ones so I thought, "I wonder if this is also an issue with the other one?" Went upstairs, turned it to HBO and works perfectly. Obviously it's not any of my settings as my profile on the X1 is the same on both systems. I cannot find anything in the direcTV boxes menus that may fix the issue either.

So now, for some bizarre reason I cannot access HBO or other premium channels at all in my living room. The message "RESTRICTED PROGRAM" no longer comes up. When I change to a premium channel the video just appears to freeze, with the DirecTV banner at the top until I change to a non-premium channel, turn off the DirecTV a box and turn it back on.

And yes, I have hard reset the X1 to no avail as well. Any ideas?

P.s. I have a DirecTV Genie HR-34 and two satellite boxes using wi-FI. The issue I'm having is in the living room and that is where the main Genie box sits.

Finally fixed it by process of elimination. I had swapped out the cable running from the DirecTV to the Xbox One but not the one going from the Xbox One to the TV. After swapping out Xbox Ones I realized that that cable was the only thing I had not yet swapped out.

Swapped out that cable and voila...got my Xbox One displaying HDCP like HBO and etc again perfectly fine. Thank goodness this is over..wow...I should go burn that freakin' cable...

[XtremeDunkz]

Re: Questions About Live TV on Xbox One?

new problem today. When I have the TV app open in windowed mode it is perfectly clear and HD, but when I put it full screen it is all fuzzy. I reset my cable box and it fixed itself, but then when i play a game and go back to the full screen TV app it gets all fuzzy again.

[studbucket]

Re: Questions About Live TV on Xbox One?

new problem today. When I have the TV app open in windowed mode it is perfectly clear and HD, but when I put it full screen it is all fuzzy. I reset my cable box and it fixed itself, but then when i play a game and go back to the full screen TV app it gets all fuzzy again.

What's your cable box make & model? Who is your provider?

Can you take some video and upload it to OneDrive and share it here? Show good and bad video.

If you need help, let me know.

[Triggerfish]

Re: Questions About Live TV on Xbox One?

Is it just me that the ESPN app for the live NFL games is a nightmare? My Verizon app for Live tv works fine.

[eXperiment63]

Re: Questions About Live TV on Xbox One?

No, it's God Awful. Not just you. It skips like a broken record, freezes, cuts to the ESPN logo for commercials in the middle of plays.

But, I don't think this thread is about that app, I think it's solely about the TV app within the Xbox, and it's control over your STB/TV/Receiver.

[ricky24]

Questions About Live TV on Xbox One?

Studbucket any idea why my Xbox only sends the first number of the channel to my cable box a lot? Like if I say "watch tvland" 1 out of every 3 times or so it goes to channel 3 instead of channel 304. Slightly annoying but not a huge issue obviously. Was hoping it would get better with updates but it's not. I have directv.

[ODogg]

Re: Questions About Live TV on Xbox One?

Mine was doing the same, change the speed to slower for the channel changer in your tv songs on your Xbox One.. Mine was set to fast, changed it back to recommended and it fixed the issue..

[ricky24]

Re: Questions About Live TV on Xbox One?

Mine was doing the same, change the speed to slower for the channel changer in your tv songs on your Xbox One.. Mine was set to fast, changed it back to recommended and it fixed the issue..

Had no idea this was an option. I'll check it out tonight.

[studbucket]

Re: Questions About Live TV on Xbox One?

Studbucket any idea why my Xbox only sends the first number of the channel to my cable box a lot? Like if I say "watch tvland" 1 out of every 3 times or so it goes to channel 3 instead of channel 304. Slightly annoying but not a huge issue obviously. Was hoping it would get better with updates but it's not. I have directv.

Yeah, try what ODogg suggested. If that doesn't work, it could be something environmental with how the devices are positioned, but it's likely the IR blasting speed.

[ricky24]

Re: Questions About Live TV on Xbox One?

So to clarify I want to go in my settings and slow it down?

[studbucket]

Re: Questions About Live TV on Xbox One?

So to clarify I want to go in my settings and slow it down?

Correct. TV & OneGuide settings -> Device control -> Cable/sat box -> Channel change speed.

[ricky24]

Re: Questions About Live TV on Xbox One?

Perfect. Thank you.

[ricky24]

Re: Questions About Live TV on Xbox One?

Thanks so much guys. 10 out of 10 with channel changing since I switched that setting. That was literally my last gripe about this console. Perfect now.

[ricky24]

Re: Questions About Live TV on Xbox One?

Wow it even made using my directtv remote quicker. There was definitely a lag before when the wife used it. She will be happy about that. Wish I knew about this 12 months ago haha