Warning for those considering buying a 360

[p2xgamers]

Re: Warning for those considering buying a 360

Wow you have got to be ****ting me (sorry), I get my 360 setup after a few problems then I see there is a mandatory XBL update so I download it, it restarts and now I can't use my 360.

They decided to not test out the damn update as there are many people now getting the "E-71" update. Thanks, Microsoft.

[PlayaHataSupreme]

Re: Warning for those considering buying a 360

Given my luck for CD/DVD - based consoles, it will be well worth it for me to get a $60 warranty for an Xbox 360.

3 exchanges for me between PS1 (2) and PS2 (1) .......... I wish I had the luck of some of you guys.

[DXZeke]

Re: Warning for those considering buying a 360

Microsoft....
At least they are TRYING to fix the problems and TRYING to do a decent job of service. For every one person that has bad service there's been a bunch that have had great service.

This system is going to break down eventually. It's just how it is.


Sony...
For ANYONE thinking that the PS3 will be safe from problems. *laughing*
Keep hoping. These guys are horrible with service. They don't want to replace anything they make. TVs, Cameras, PCs, Consoles... It's always the consumer that's to blame.

For the PS2 They started fixing the disc read errors only after they lost a class action lawsuit. At least MS didn't wait for that.

The PS3 will have the same kind of issues the 360 does in the first year. It's just the way it's going to be.


Both Compaines & All Electronics...
They've always had 90 day warrenties. They'll always have that. It's not like Japanese car companies that stand behind their work. Electronic companies know their stuff will break eventually. So it's eaiser to give 90 days and then make money later on. It's a business.


In Store Warrenties...
A good money making way for extra cash to the store/chain. Some people use it and some people don't. At least if you get one, it's peace of mind for those that are worried.

[backbreaker]

Re: Warning for those considering buying a 360

It is always eye opening to read the great continental divide, for those of us that grew up with curtis mathis, understand quality. Unfortunately, the purchase of a warranty in the video game market angers me just like the F'ing Patch. We are not buying new products "as is" or are we? To many of you are too accepting of failure, because you purchase an item with somewhat of an outside cost. Product cost 50 bucks and you forgiving guys budget an extra 20 bucks for just in case something happens and or insurance.

I recently purchased a audio/video receiver(Yamaha) for over a G without a warranty and 6 months in no problem. Why did I do that I've never had problems with my yamaha products. Most of you guys are too forgiving to these companies and I think its just a front for a name brand you prefer and or saving face.

I'll put it too you like this, I've pre-order a PS3 without a warranty. If its a disaster when I get it in my home, I will let you know and I'm only willing to accept 1 replacement, none of this 2 or 3 bull ish you guys so freely accept, thats insane.

Auto recall in the mechanical area, patches in the electronic area, is the beginining of lemon law before you purchase the item. No one purchases a lame horse(do they?!!!)

I can understand the need for a warranty if you have used a product(electronic) for over a year. I will never purchase a warranty that runs concurent to the manufactures warranty.

[aholbert32]

Re: Warning for those considering buying a 360

It is always eye opening to read the great continental divide, for those of us that grew up with curtis mathis, understand quality. Unfortunately, the purchase of a warranty in the video game market angers me just like the F'ing Patch. We are not buying new products "as is" or are we? To many of you are too accepting of failure, because you purchase an item with somewhat of an outside cost. Product cost 50 bucks and you forgiving guys budget an extra 20 bucks for just in case something happens and or insurance.

I recently purchased a audio/video receiver(Yamaha) for over a G without a warranty and 6 months in no problem. Why did I do that I've never had problems with my yamaha products. Most of you guys are too forgiving to these companies and I think its just a front for a name brand you prefer and or saving face.

I'll put it too you like this, I've pre-order a PS3 without a warranty. If its a disaster when I get it in my home, I will let you know and I'm only willing to accept 1 replacement, none of this 2 or 3 bull ish you guys so freely accept, thats insane.

You bought a reciever for over a G, didnt get a warranty and your receiver still works after 6 months. That doesnt make you a better or smarter consumer. It doesnt mean you are less forgiving than people who buy warranties. All it means is that you were lucky. I'm sure that there is someone who bought that same receiver and it broke for them during the first six months.

Also, what the hell do you mean "by accept 2 or 3 bull ish"? What are we supposed to do? We bought a 360 with a warranty and if it breaks we send it in for a replacement. Its not like you can demand a refund and it would be idiotic to just accept that the 360 is broken and lose out on $400.

Seriously, what are you going to do on day 91 or day 122 if your ps3 breaks with no warranty? Pay another 600 bucks when you could have bought a warranty for 50 bucks.

[cjonesfan921]

Re: Warning for those considering buying a 360

You bought a reciever for over a G, didnt get a warranty and your receiver still works after 6 months. That doesnt make you a better or smarter consumer. It doesnt mean you are less forgiving than people who buy warranties. All it means is that you were lucky. I'm sure that there is someone who bought that same receiver and it broke for them during the first six months.

Also, what the hell do you mean "by accept 2 or 3 bull ish"? What are we supposed to do? We bought a 360 with a warranty and if it breaks we send it in for a replacement. Its not like you can demand a refund and it would be idiotic to just accept that the 360 is broken and lose out on $400.

Seriously, what are you going to do on day 91 or day 122 if your ps3 breaks with no warranty? Pay another 600 bucks when you could have bought a warranty for 50 bucks.

If it breaks because of a vendor defect then they will be forced to fix it free of charge.

[DXZeke]

Re: Warning for those considering buying a 360

If it breaks because of a vendor defect then they will be forced to fix it free of charge.

With my expierence in gaming retail for 3yrs...

Sony was like this. If it's one day over the warrenty, you pay. It's your fault. Not theirs. They have a "warrenty" and if goes past, they are covered. Now if it becomes the same issue with many systems, then it's going to take ANOTHER class action lawsuit. Considering it took the last one 4yrs to finally make it through the courts, you can expect the same deal again.

I'm hoping they don't mess things up, but my faith in electronics is low.
To bad that there's all this cool stuff out there.

[backbreaker]

Re: Warning for those considering buying a 360

You bought a reciever for over a G, didnt get a warranty and your receiver still works after 6 months. That doesnt make you a better or smarter consumer. It doesnt mean you are less forgiving than people who buy warranties. All it means is that you were lucky. I'm sure that there is someone who bought that same receiver and it broke for them during the first six months.

Also, what the hell do you mean "by accept 2 or 3 bull ish"? What are we supposed to do? We bought a 360 with a warranty and if it breaks we send it in for a replacement. Its not like you can demand a refund and it would be idiotic to just accept that the 360 is broken and lose out on $400.

Seriously, what are you going to do on day 91 or day 122 if your ps3 breaks with no warranty? Pay another 600 bucks when you could have bought a warranty for 50 bucks.

Aholbert, please don't take this the wrong way, but man for a lawyer. A job for you you to be aggressive. As a consumer you are so passive. I mean all they have to do is make it, doesn't matter if it works for 2 or 3 months, you give the impression as if its your fault as the consumer for purchasing a product without a warranty and no fault to the maker. I don't get it? this is why I brought up Curtis Mathis. Think about the MayTag man, he's lonely for a reason their products work.

I'm set to walk away or chose the other product, and if that fails, fortunately for me I can move on without grief, and never give my money to those who forsake me.

[ComfortablyLomb]

Re: Warning for those considering buying a 360

I love my 360 - would recommend anyone buy one.

[nugator]

Re: Warning for those considering buying a 360

For the record, I didn't expect that this thread would go on for this many pages and I certainly wasn't trying to steer anyone toward a PS3 or a Wii. I hold no allegiances and typically buy all consoles within a given generation-- not just one.

I was pissed last night and am much calmer now. MS still hasn't shipped me a box to return my 360 (again, I purchased the 2-year extended warranty and have been treated like s*** thus far in trying to get it repaired). I have escalated the problem past the "supervisor" level and am waiting to hear back... A singular experience, to be sure (as many others have had much, much better dealings with getting their systems repaired), but it isn't isolated as others (EG comes to mind, as he apparently has MUCH, MUCH more patience than me) have had issues as well.

Also, thanks for those that gave advice regarding the DS Lite. That looks like it will be my next purchase!

[aholbert32]

Re: Warning for those considering buying a 360

Aholbert, please don't take this the wrong way, but man for a lawyer. A job for you you to be aggressive. As a consumer you are so passive. I mean all they have to do is make it, doesn't matter if it works for 2 or 3 months, you give the impression as if its your fault as the consumer for purchasing a product without a warranty and no fault to the maker. I don't get it? this is why I brought up Curtis Mathis. Think about the MayTag man, he's lonely for a reason their products work.

I'm set to walk away or chose the other product, and if that fails, fortunately for me I can move on without grief, and never give my money to those who forsake me.

LOL...I'm paid to be agressive but what else is the average consumer going to do. I dont only blame the consumer. I blame the companies too for making shoddy products. The fact is that electronics arent as reliable as they used to be. Knowing that fact, its smart to protect your purchase by purchasing a warranty. The bottom line is all three companies have made faulty products in the last few years (Nintendo isnt as bad as the other two but I've had issues with them too), so your choice is buy a potentially shoddy product with no warranty and pray it doesnt break, buy a potentially shoddy product and buy a warranty and protect your purchase or give up gaming. I choose to get the warranty because I dont want to give up gaming or be out 400 bucks because it breaks.

[aholbert32]

Re: Warning for those considering buying a 360

If it breaks because of a vendor defect then they will be forced to fix it free of charge.

The only problem is that you have to prove its a vendor defect. If they refuse to fix your console, you could sue and argue that its vendor defect but the cost of a lawsuit will greatly outweigh the cost of a warranty or buying a new console. Also the vendor defect argument does not guarantee win in court, as long as the product was in merchantible condition at the time of sale, most courts will side with the merchant . The reason MS offers replacement consoles for free after the warranty period is not because of vendor defect or an implied contract....its because it would be bad pr if they didnt.

[DXZeke]

Re: Warning for those considering buying a 360

The only problem is that you have to prove its a vendor defect. If they refuse to fix your console, you could sue and argue that its vendor defect but the cost of a lawsuit will greatly outweigh the cost of a warranty or buying a new console. Also the vendor defect argument does not guarantee win in court, as long as the product was in merchantible condition at the time of sale, most courts will side with the merchant . The reason MS offers replacement consoles for free after the warranty period is not because of vendor defect or an implied contract....its because it would be bad pr if they didnt.

EXACTLY!!!

MS didn't want to go the route of bad press where as Sony, truly, doesn't really seem to care one way or another. They feel that they are so high on top of the mountain that they are untouchable.

For instance... when I worked in retail. someone would bring their system back. I'd ask if they put it on the carpet or had the back fan pressed up against a wall or board.... normally the answer was yes.
Right there, SONY WINS. YOU PAY.

As Holbert was saying... you'd have to prove shoddy workmanship. Again, that's why it took 4yrs, FOUR YEARS, for that class action suit to go into effect. It took that long for it to make it through the courts. By that point the consumer had a trend to show that MANY systems stopped reading either DVDs or the Blue CDs.

The PS3... we won't know it's death signs or issues for at least a few months, much like it took for the 360. Again. At least MS wanted to take care of the issue before it was a horrible issue.


Nugator,

I know you didn't think it would lead to this.
I'm not siding with any company. Im just saying if you have a bad expierence with one company don't abondon the game system. If that was the case then Sony should have had ZERO fans left. As it stands, Sony is #1 for now in terms of sales. People took their chances. Much like people will take their chances with the 360 and PS3.

[HMcCoy]

Re: Warning for those considering buying a 360

I have a warranty on my TV, my consoles, and my car...because all 3 have thousands of intricate parts, any one of which can cause a total failure. Thats reality, and IMO, completely unrelated to any perceived standard of quality.

It's like saying you're pissed you have to spend hard-earned money on a car warranty, because you didn't need no stinking warranty on your 10-speed 20 years ago. Thats obviously not a fair comparison. I guess I just don't see why the idea of purchasing an extended guarantee on a peice of complex technology is viewed as some kind of moral issue.

I agree that in a perfect world, my 26,000.00 car and my 400.00 console would be totally problem-free for at least 5 years, but this isn't a perfect world. There is no excuse for how quickly the 360's crap out, a consumer should at least be able to expect 2-3 years of service before things begin to wear out, but thats still a poor excuse for not protecting your investment whether the thing craps out on day 45 or day 500.

[DXZeke]

Re: Warning for those considering buying a 360

I have a warranty on my TV, my consoles, and my car...because all 3 have thousands of intricate parts, any of of which can cause a total failure. Thats reality, and IMO, completely unrelated to any perceived standard of quality.

It's like saying you're pissed you have to spend hard-earned money on a car warranty, because you didn't need no stinking warranty on your 10-speed 20 years ago. Thats obviously not a fair comparison. I guess I just don't see why the idea of purchasing an extended guarantee on a peice of complex technology is viewed as some kind of moral issue.

I agree that in a perfect world, my 26,000.00 car and my 400.00 console would be totally problem-free for at least 5 years, but this isn't a perfect world. There is no excuse for how quickly the 360's crap out, a consumer should at least be able to expect 2-3 years of service before things begin to wear out, but thats still a poor excuse for not protecting your investment whether the thing craps out on day 45 or day 500.

Well spoken Mcoy.

It does suck that these things break. Again... that's why a lot of companies are doing warrenties. For the ones that never use it, yes the make money off of it, BUT for the ones that do, that money they made does decline a bit.
I'd rather be safe than sorry instead of hating upon the company that made the ojbect... cars, tv's, computers, consoles. It's just a risk you take now in a high tech world.