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cpdfrank · 11-17-2009, 03:21 PM

Mailed my Madden into EA because it wouldnt load anymore, and it was still under warranty. Everything else I have for my PS3 works fine. Its been two weeks since they received it, and I still dont have a replacement, or my original game back, or an email telling me something. I guess it takes a lot of time to pop it into a console and check to see if it works or not, and then mail a game back.

bigjake62505 · 11-17-2009, 03:37 PM

Did you call and they tell you to send it in?

RayAllen20 · 11-17-2009, 04:48 PM

don't you go into the store, and they replace it for you? I don't think your supposed to send it to EA.

bulls23 · 11-17-2009, 05:18 PM

Hope you sent it certified mail.

Valdarez · 11-17-2009, 07:16 PM

Quote:

Originally Posted by RayAllen20


	don't you go into the store, and they replace it for you? I don't think your supposed to send it to EA.

You can only return it for a trade within a store's trade in policy, which could be anywhere from 15 to 90 days depending on the store.

stlstudios189 · 11-17-2009, 07:24 PM

That sucks, they must be backed up with all the promoting they are doing with NCAA basketball

cpdfrank · 11-18-2009, 07:51 PM

Read the warranty book, you do not need to call them before sending the game back. Its a game, not a game system. You just need to mail it to them with an explanation of what is happening with it, and a dated copy of the receipt for the game. Also gamestop will not take it back after two weeks, so i was told. I have a tracker #, and they did in fact receive it. They already made their money off of me, so i dont matter anymore.

swill43507 · 11-18-2009, 09:28 PM

Dude,..I would have bought you a new copy,..you didn't have to go through all that.

11-17-2009, 03:21 PM	#1
cpdfrank Banned OVR: 5 Join Date: Aug 2006	Right on the ball EA Mailed my Madden into EA because it wouldnt load anymore, and it was still under warranty. Everything else I have for my PS3 works fine. Its been two weeks since they received it, and I still dont have a replacement, or my original game back, or an email telling me something. I guess it takes a lot of time to pop it into a console and check to see if it works or not, and then mail a game back.

11-17-2009, 03:37 PM	#2
bigjake62505 Banned OVR: 22 Join Date: Mar 2008 Blog Entries: 4	Re: Right on the ball EA Did you call and they tell you to send it in?

11-17-2009, 04:48 PM	#3
RayAllen20 MVP OVR: 36 Join Date: Jun 2009 Blog Entries: 19	Re: Right on the ball EA don't you go into the store, and they replace it for you? I don't think your supposed to send it to EA. __________________ I will always, always be a Jets fan. But trust me it hurts.

11-17-2009, 05:18 PM	#4
bulls23 Banned OVR: 20 Join Date: Jan 2007 Location: Hoosier Land	Re: Right on the ball EA Hope you sent it certified mail.

11-17-2009, 07:24 PM	#6
stlstudios189 MVP OVR: 41 Join Date: Jan 2009 Location: Toledo, OH Blog Entries: 26	Re: Right on the ball EA That sucks, they must be backed up with all the promoting they are doing with NCAA basketball __________________ Gaming hard since 1988 I have won like 20 Super Bowls in Madden so I am kinda a big deal.

	MLB The Show 24 Review: Another Solid Hit for the Series
	New Star GP Review: Old-School Arcade Fun
	Where Are Our College Basketball Video Game Rumors?

11-18-2009, 07:51 PM	#7
cpdfrank Banned OVR: 5 Join Date: Aug 2006	Re: Right on the ball EA Read the warranty book, you do not need to call them before sending the game back. Its a game, not a game system. You just need to mail it to them with an explanation of what is happening with it, and a dated copy of the receipt for the game. Also gamestop will not take it back after two weeks, so i was told. I have a tracker #, and they did in fact receive it. They already made their money off of me, so i dont matter anymore.

11-18-2009, 09:28 PM	#8
swill43507 Banned OVR: 11 Join Date: Aug 2003	Re: Right on the ball EA Dude,..I would have bought you a new copy,..you didn't have to go through all that.

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