Official Server Down Thread

[jmkh]

@Ronnie2K
New server fix went in place. Online should be stabilizing again within next bits. Please continue to send feedback where warranted #NBA2K14

[knick9]

Quote: Originally Posted by jmkh

@Ronnie2K New server fix went in place. Online should be stabilizing again within next bits. Please continue to send feedback where warranted #NBA2K14

MyTeam still down as of current bits...

[jmkh]

the park working for me (ps4)

[imfromhoiland]

Quote: Originally Posted by Charles Xavyer

So all of this bull****, and we get a Game Intro Animation, and 10k MyTeam points?... wow.. I'm filing a complaint with the Better Business Bureau, and looking into a Class Action...

They aren't part of the BBB.

[LakersNation]

Quote: Originally Posted by imfromhoiland

They aren't part of the BBB.

File through the FTC.gov

They have won refunds for many customers against well known corporations.

[BA2929]

Quote: Originally Posted by LakersNation

File through the FTC.gov They have won refunds for many customers against well known corporations.

This has a better shot (although a very slim shot) at working than the BBB. Companies pay to be apart of the BBB which makes the BBB and their ratings basically a huge joke.

[sasben]

Quote: Originally Posted by LakersNation

File through the FTC.gov They have won refunds for many customers against well known corporations.

Letter sample for people. My wife is an attorney and put something similar on her letterhead. going out in the mail today.

(this is a FTC sample - tweak to your needs)


[Your Address]
[Your City, State, Zip Code]
[Date]

Christoph Hartmann
2K Games, Inc.
10 Hamilton Landing
Novato, California, 94949
United States

Dear Christoph:
On December 25th, I bought NBA2K14 for XBOX One and subsequently purchased through your micro-transaction system, two 80,000 VC Packs dated 12/26/2013 and 12/2/2013.

Unfortunately, your product has not performed well due to your online requirement and the fact that the online services were not available for long periods of time between 12/26 continuing through to the date of this letter (and beyond).

My player data and virtual currency spent in my game have been irrevocably lost.

To resolve the problem, I would appreciate you providing 160,000 VC back on my account [Account name] as well as 40,000 VC as a goodwill gesture.

Enclosed are copies of my VC transaction records concerning this purchase.

I look forward to your reply and a resolution to my problem. I will wait 3 days before seeking third-party assistance. Please contact me at the above address or by phone [home or office numbers with area codes].

Sincerely,
[Your Name]

[hiphopgamer26]

Quote: Originally Posted by sasben

Letter sample for people. My wife is an attorney and put something similar on her letterhead. going out in the mail today. (this is a FTC sample - tweak to your needs) [Your Address] [Your City, State, Zip Code] [Date] Christoph Hartmann 2K Games, Inc. 10 Hamilton Landing Novato, California, 94949 United States Dear Christoph: On December 25th, I bought NBA2K14 for XBOX One and subsequently purchased through your micro-transaction system, two 80,000 VC Packs dated 12/26/2013 and 12/2/2013. Unfortunately, your product has not performed well due to your online requirement and the fact that the online services were not available for long periods of time between 12/26 continuing through to the date of this letter (and beyond). My player data and virtual currency spent in my game have been irrevocably lost. To resolve the problem, I would appreciate you providing 160,000 VC back on my account [Account name] as well as 40,000 VC as a goodwill gesture. Enclosed are copies of my VC transaction records concerning this purchase. I look forward to your reply and a resolution to my problem. I will wait 3 days before seeking third-party assistance. Please contact me at the above address or by phone [home or office numbers with area codes]. Sincerely, [Your Name]

you're not getting a reply in 3 days. If they do, it would be by next wednesdaylol