NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

[smallg7]

Quote: Originally Posted by ricardo.13

Dude, are you still playing the digital copy after refund or Microsoft disabled the game? Dude, are you still playing the digital copy after refund or Sony disabled the game?

I deleted it after the refund so I don't know if it was disabled. If the things I am mad about get fixed I may buy it again but will get a used copy.

[Fuimus Troes]

Quote: Originally Posted by nuckles2k2

That's what I expected. It's still worth contacting Sony tho.

Is it just the normal customer service line?

[ricardo.13]

Quote: Originally Posted by smallg7

I deleted it after the refund so I don't know if it was disabled. If the things I am mad about get fixed I may buy it again but will get a used copy.

I talked with Sony Support and:

Please allow 5-7 business days for your request to be processed, you will be notified via email regarding our decision.
If your refund request is granted, all funds will be returned to your PSN wallet within 3-5 business days of email notification.

They said the same thing with you?
Why your request and refund was so fast?
lol

[canucksss]

Quote: Originally Posted by jayman504

Why won't 2k say something or speak up on this matter? You know some people wouldn't even "go in" the way they do if SOMEBODY from 2k actually says we made a mistake...

Why....I'll give you some answers that are in the heads of 2k but will not say it in public:

1. Because we dont know how to fix their issues!

2. We have your money...that's the most important thing for us!

3. Don't worry...people have short memory.... many would still buy 2k15!

4. HAHAHAAHA.....Live sucks so comparing to that product ours is still the only bb game out there!

5. WE GIVE YOU FREE VC....WHAT ELSE DO YOU WANT PEOPLE!!!???

[smallg7]

Quote: Originally Posted by ricardo.13

I talked with Sony Support and: Please allow 5-7 business days for your request to be processed, you will be notified via email regarding our decision. If your refund request is granted, all funds will be returned to your PSN wallet within 3-5 business days of email notification. They said the same thing with you? Why your request and refund was so fast? lol

Lol I had help, my wife talked to them because I was too mad to be civil. She is very persuasive in a nice way. They said the same thing to me however I got the rejection next day, called and got the acceptance next day after that, the customer service guy said that sometimes it is how the person who takes the complaint puts it in the system. If you call just make sure you are super nice and go through the tests they want you to do.

[rtkiii]

I'm enjoying the game but I have not had the connection issues others have had and I did not play until Christmas.

[Rockie_Fresh88]

Quote: Originally Posted by rtkiii

I'm enjoying the game but I have not had the connection issues others have had and I did not play until Christmas.

Funny. I didn't start having connection issues until Christmas morning .

[canucksss]

Quote: Originally Posted by The 24th Letter

Ronnie and LD2k are going to have a heck of a time trying to market this game here next year LOL. I think its time for 2k go into damage control mode...

You bet! Ronnie said that the get-down-the-lead-to-5 pts in MC will be addressed in patch #3...and its still there. That gives us the idea that Ronnie is not getting info from programmers...or the programmers are not upfront with their marketing guys. Nevertheless, they LIED.


Anyhow....you're talking about damage control mode...thats why their giving free VC left and right