Bug Report/Support

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  • DNAgaming120707
    Rookie
    • Oct 2015
    • 34

    #1231
    Re: Bug Report/Support

    Originally posted by story83
    Yeah, I've noticed that they like to give people the run around on issues. Strange way to handle customer service.
    I'm just fortunate enough I guess to receive a reply e-mail. Even though it was in some terrible English. I hope that everyone's issue can be resolved as well as my own.


    Also they did mention in the email that they were experiencing a lot of support e-mails so it would take them a while to answer all of them.

    Comment

    • antarp
      Rookie
      • Jan 2014
      • 21

      #1232
      Re: Bug Report/Support

      Originally posted by BiS
      I was disappointed in seeing nobody here had this one..
      I have the same problem too.
      Do you come from Italy?
      looks like it's an italian problem, lots of people complaining about it lately on play store, maybe some messed up translation or something...
      I've tried uninstalling the app, clear the cache, clear data cache, change graphic quality and disable sounds without finding any solution

      Please CD help us gain some more credits. :wink:

      P.S. any chance we can play with the app remembering our steam password and id, I must type them many times
      Yes, I AM italian and I play in italian. Nice to SEE I AM not alone.
      Please PM me if someone has got a solition.
      i have Also escalated this to 2k Support, but first answer i received Was referring to GTA 3 ...

      Anyhow I've found a quick fix for it, just switch language on the device to English, and it works again.
      Still they have to fix the translation though, but at least we can complete the goals!
      Last edited by antarp; 11-19-2015, 02:59 AM. Reason: solution found

      Comment

      • meezy
        Rookie
        • May 2015
        • 342

        #1233
        Re: Bug Report/Support

        We got already our Teamgoal so thank you !
        http://stein-doktor.de

        Comment

        • Stekel
          Rookie
          • Jul 2015
          • 17

          #1234
          Re: Bug Report/Support

          Originally posted by Kazeyonoma
          check your unclaimed cards from the AH. they count against you in your total card count but don't show up in the display and if you're at 150/150 from that you encounter this bug.
          Thnx m8 for the info
          IGN: Stekel
          Team: The North
          Tier: Leg ++
          Season: Leg

          Comment

          • circlefong
            Rookie
            • Apr 2015
            • 27

            #1235
            Re: Bug Report/Support

            Originally posted by biggraymouse
            new server maintenance today caused many accounts to become banned please fix this
            Same here. The account is locked. Error 10-200. Before the server maintenance I found I have a bug of no card drawn from Quick Game occasionally.

            GameDad >> Please help. I am never a bot, pls unlock my account.

            Ingame name: Circle

            Comment

            • story83
              Rookie
              • Aug 2015
              • 112

              #1236
              Re: Bug Report/Support

              Anyone else having an issue where hot streaks aren't working for you? I bought one and won the next game, but only got +5 instead of +10. Then, a few games later, I pulled a free one and used it, but had the same result.
              Great transactions: @penaguilherme, @rambaldi

              Comment

              • OriaX
                Rookie
                • May 2015
                • 32

                #1237
                Re: Bug Report/Support

                Originally posted by antarp
                Yes, I AM italian and I play in italian. Nice to SEE I AM not alone.
                Please PM me if someone has got a solition.
                i have Also escalated this to 2k Support, but first answer i received Was referring to GTA 3 ...

                Anyhow I've found a quick fix for it, just switch language on the device to English, and it works again.
                Still they have to fix the translation though, but at least we can complete the goals!
                Thank you very grazie

                Comment

                • towncryer3921
                  Rookie
                  • May 2015
                  • 96

                  #1238
                  Re: Bug Report/Support

                  Anyone else notice hot streaks are not counting in this RC?

                  Comment

                  • waytofailself
                    MVP
                    • Feb 2011
                    • 1522

                    #1239
                    Re: Bug Report/Support

                    Originally posted by towncryer3921
                    Anyone else notice hot streaks are not counting in this RC?
                    they do work. you get 10 points on your actual score. it's a reversal from last time's display bug.
                    The Accidental Career of Guy West (CH 2k8 Legacy - Ended)

                    Comment

                    • VAROS
                      Just started!
                      • Oct 2015
                      • 1

                      #1240
                      Re: Bug Report/Support

                      Since yesterday after completing QUICK GAME number of PICKS is 0. Counter of games played is unchanged. Require HELP!!!!

                      Comment

                      • AdbendonMich
                        Rookie
                        • Nov 2014
                        • 160

                        #1241
                        Re: Bug Report/Support

                        hi, during RC i rerolled a goal for like 5 6 times and the app crashed.. now everytime i try to see my goals the app crashes.. is this a known bug?

                        Comment

                        • DNAgaming120707
                          Rookie
                          • Oct 2015
                          • 34

                          #1242
                          Re: Bug Report/Support

                          Support/Feedback e-mails are really worthless, so I will post this here.


                          I logged in to play some Quick Games and one of my cards had their play making attribute fully charged.

                          Comment

                          • matt43
                            Pro
                            • Jul 2015
                            • 566

                            #1243
                            Re: Bug Report/Support

                            Originally posted by DNAgaming120707
                            Support/Feedback e-mails are really worthless, so I will post this here.


                            I logged in to play some Quick Games and one of my cards had their play making attribute fully charged.
                            thats a team perk...
                            MyNBA2K - Join my team - MIN Timberwolves !

                            Comment

                            • DNAgaming120707
                              Rookie
                              • Oct 2015
                              • 34

                              #1244
                              Re: Bug Report/Support

                              Originally posted by matt43
                              thats a team perk...
                              If so that's random AF. Thanks.

                              Comment

                              • matt43
                                Pro
                                • Jul 2015
                                • 566

                                #1245
                                Re: Bug Report/Support

                                Originally posted by DNAgaming120707
                                If so that's random AF. Thanks.
                                click team then click perks... youll see it there... not random at all.
                                MyNBA2K - Join my team - MIN Timberwolves !

                                Comment

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