Account Locked/Banned Explained

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  • supahotfire1
    Banned
    • Aug 2015
    • 214

    #121
    Re: Account Locked/Banned Explained

    im getting pissed already. I got banned 2nd january, wrote support 20mins after with all information needed, 3 days later i get an email from their Feedbackteam aka Spencer asking for my ingame name although it was included in the first mail. No Problem, i answer his email approx 7hours later and up until now, no answer, no unban, just nothing.

    Comment

    • sterck
      Rookie
      • May 2014
      • 83

      #122
      Re: Account Locked/Banned Explained

      I feel you. got the same problem....

      Verstuurd vanaf mijn SM-G361F met Tapatalk

      Comment

      • sterck
        Rookie
        • May 2014
        • 83

        #123
        Re: Account Locked/Banned Explained

        Altough i havent received one mail from them

        Verstuurd vanaf mijn SM-G361F met Tapatalk

        Comment

        • Paton42
          Rookie
          • Nov 2015
          • 52

          #124
          Re: Account Locked/Banned Explained

          Originally posted by supahotfire1
          im getting pissed already. I got banned 2nd january, wrote support 20mins after with all information needed, 3 days later i get an email from their Feedbackteam aka Spencer asking for my ingame name although it was included in the first mail. No Problem, i answer his email approx 7hours later and up until now, no answer, no unban, just nothing.
          contact google, per policy they are supposed to respond within 3 days I believe. If you actually spent $$ on credits they will refund you too.

          Comment

          • ceasar26
            Rookie
            • Dec 2014
            • 87

            #125
            Re: Account Locked/Banned Explained

            OH man!

            I can not believe this!

            I gave good anwser at verifitation screen about 5-800 times, but what happens when I gave wrong answer when I played tired? They ban me.... Oh man! You have to change this method immediately if you want players.....!

            Please try to protect this game from cheaters but not from legal playes!!!

            My account name is angol26

            Comment

            • ceasar26
              Rookie
              • Dec 2014
              • 87

              #126
              Re: Account Locked/Banned Explained

              Originally posted by Paton42
              contact google, per policy they are supposed to respond within 3 days I believe. If you actually spent $$ on credits they will refund you too.


              Hehe.
              I work as a receptionist here in Hungary. What do you think what is our average responding time?
              1,1 hrs or 66 mins if you like it better!
              They forget the main rule: Their roblems are our problems!

              Comment

              • sterck
                Rookie
                • May 2014
                • 83

                #127
                Re: Account Locked/Banned Explained

                Got my account back. Took them 2 weeks. Just in case some guys want to know.

                Verstuurd vanaf mijn SM-G361F met Tapatalk

                Comment

                • ceasar26
                  Rookie
                  • Dec 2014
                  • 87

                  #128
                  Re: Account Locked/Banned Explained

                  I was really lucky! I got back my account in 36 hrs!

                  Comment

                  • Irzi
                    Rookie
                    • Apr 2015
                    • 187

                    #129
                    Re: Account Locked/Banned Explained

                    I've had this new antiban method pop up for me once (haven't really played) but oh god how bad is it ? I mean "pick the image with a bull and blade" or something like that. One of those images had something resembling a bull but nothing had anything even close to a blade.

                    Comment

                    • CedricFP
                      MVP
                      • Nov 2008
                      • 1864

                      #130
                      Re: Account Locked/Banned Explained

                      Originally posted by Irzi
                      I've had this new antiban method pop up for me once (haven't really played) but oh god how bad is it ? I mean "pick the image with a bull and blade" or something like that. One of those images had something resembling a bull but nothing had anything even close to a blade.
                      I honestly wonder how accurate the localizations are.

                      Comment

                      • GhostKiller
                        Rookie
                        • Mar 2015
                        • 209

                        #131
                        Re: Account Locked/Banned Explained

                        account banished too
                        Tier: LEG++
                        Season: LEG
                        RTTC: LEG++

                        Comment

                        • GhostKiller
                          Rookie
                          • Mar 2015
                          • 209

                          #132
                          Re: Account Locked/Banned Explained

                          I always played by the rules, its unfair !
                          Tier: LEG++
                          Season: LEG
                          RTTC: LEG++

                          Comment

                          • Cuban_Linx
                            Rookie
                            • Jan 2014
                            • 16

                            #133
                            Re: Account Locked/Banned Explained

                            Is it even possible to get your account unbanned? I've been grinding to finish challenges these past 4 days and now all of a sudden I'm getting accused of using a bot without them even providing evidence for it. This is very annoying since I just got into the finals and I was very close to finally reaching playoff tier.

                            I really don't get how they can just go around banning people without warning of providing evidence for it.

                            Comment

                            • papigotskillz
                              Rookie
                              • Feb 2015
                              • 25

                              #134
                              Re: Account Locked/Banned Explained

                              Originally posted by Cuban_Linx
                              Is it even possible to get your account unbanned? I've been grinding to finish challenges these past 4 days and now all of a sudden I'm getting accused of using a bot without them even providing evidence for it. This is very annoying since I just got into the finals and I was very close to finally reaching playoff tier.

                              I really don't get how they can just go around banning people without warning of providing evidence for it.
                              @Cuban Linx...I just got banned today on that BS and I have never cheated on this game in all the time I've played. Hell, I don't even place in the top 500 and don't even take the game that serious to throw money into it. Cat Daddy emails me be back saying they won't remove my ban either. I will be emailing, tweeting, and everything under the sun for this stupidity! Utter BS!
                              2k15 MyMobile Handle: PAPIGOTSKILLZ
                              Tier Category: Star+

                              Comment

                              • Cuban_Linx
                                Rookie
                                • Jan 2014
                                • 16

                                #135
                                Re: Account Locked/Banned Explained

                                Originally posted by papigotskillz
                                @Cuban Linx...I just got banned today on that BS and I have never cheated on this game in all the time I've played. Hell, I don't even place in the top 500 and don't even take the game that serious to throw money into it. Cat Daddy emails me be back saying they won't remove my ban either. I will be emailing, tweeting, and everything under the sun for this stupidity! Utter BS!
                                Yeah same thing. They don't even mail you back with their proof of you cheating or whatever. They just say "We think you did this and we're not gonna remove your ban". Completely ridiculous.

                                Comment

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