At times I wonder if live chat people take so long to answer because they're in a live chat of their own asking someone else the same question lol. Just be 1 step ahead of the customer.
When I opened up the laptop there was a spot which looked empty, I thought maybe the drive could go there since it did say HDD on that empty spot, but there was nothing for it to slide into or even proper alignment to screw it down.
I was hoping to just use my old HDD as a backup drive on my new laptop. I've heard external drives die after a few years. So I'm worried I'll put my stuff on an external drive and one day it just stops working and I lose all of that stuff. And I dont trust cloud storage so I'm not using that.


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