Tired of EA's dreadful customer service try the BBB link.

**wolverine318** · 03-17-2004, 01:54 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />

Read the review.

The review focused on gameplay, not simming. If you want to sim, buy OOTP. This review focused on the game as intended - where you actually play the game.

And if you think we're afraid of EA .... you haven't been around long. We're always accused my people of being fanboys for one game or another. We're HH fanboys, or Sega fanboys, or Xbox fanboys, ow whatever ....

Point is, we don't give a damn who the publisher or developer is. We like good games. And if you're not rtying to play Amateur QA, MVP is a heck of a good game.

<hr /></blockquote>

Simming is not part of the game!? Maybe mine is specail, but i am able to sim lots of seasons, 120 is the exact number if im not mistaken. Why wasnt this in the review? Why didnt it state the problem? If the review was of the game shouldnt this have been in there?

If the review was just of gameplay, then the review should have said "We are just reviewig gameply, not any other aspect of the game."

Admit it, the reviewer missed this, or declined to mention it in the review, which was a mistake either way, because it is obviously a flaw that will stop people from buying a game, which is why people read reviews, to help them decide if they should or should not buy the game.

**NYJets** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

How is it in their best interest? None of you are planning on returning the game, so they aren't losing any money. The majority of the people who buy this game will never even notice the problem, so it's not like they will be getting a bad reputation for this problem.

They'll fix the problem, in next years game, just like every single company does or attempts to do.

**NYJets** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

How is it in their best interest? None of you are planning on returning the game, so they aren't losing any money. The majority of the people who buy this game will never even notice the problem, so it's not like they will be getting a bad reputation for this problem.

They'll fix the problem, in next years game, just like every single company does or attempts to do.

**NYJets** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

How is it in their best interest? None of you are planning on returning the game, so they aren't losing any money. The majority of the people who buy this game will never even notice the problem, so it's not like they will be getting a bad reputation for this problem.

They'll fix the problem, in next years game, just like every single company does or attempts to do.

**mgoblue** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
<blockquote>Quote:<hr />
NYJets37 said:
<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

<hr /></blockquote>

Okay, so how did this rather large flaw escape critique from the reviewers on this site? Fear of EA or complete incompetence by the reviewer?

<hr /></blockquote>

Maybe they were actually playing the games instead of simming 120 years to see what would happen?

If you wanted a baseball game to sim seasons and just be the GM, it wasn't very smart to buy this one, even if the player progression was perfect.

<hr /></blockquote>

That's not what I wanted. I wanted a great playing baseball game with a great franchise mode. All the previews and early reviews promised me exactly that. But, what I got was a great playing baseball game with a broken, useless franchise mode.

To their credit, the player progression flaw is well hidden and I can see how OS could easily miss it. Those saying their bending over for EA are really jumping to conclusions and probably haven't even read OS' review.

Nonetheless, if people want to be vocal in their complaints, they should, by all means. This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

realize when you say 'previews and early reviews promised you that' that EA had absolutely nothing to do with these.

My advise for those of you who this will greatly impact their life, is to wait a week after a game comes out. You can read up on post release reviews, or even rent the game. Geez, people make this seem like they bought a $30,000 car and it's a lemon. It's just a video game, rent it before buying it, if these are such pressing concerns. People don't buy cars without test driving them, maybe some people just shouldn't buy a game without playing it first...

**mgoblue** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
<blockquote>Quote:<hr />
NYJets37 said:
<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

<hr /></blockquote>

Okay, so how did this rather large flaw escape critique from the reviewers on this site? Fear of EA or complete incompetence by the reviewer?

<hr /></blockquote>

Maybe they were actually playing the games instead of simming 120 years to see what would happen?

If you wanted a baseball game to sim seasons and just be the GM, it wasn't very smart to buy this one, even if the player progression was perfect.

<hr /></blockquote>

That's not what I wanted. I wanted a great playing baseball game with a great franchise mode. All the previews and early reviews promised me exactly that. But, what I got was a great playing baseball game with a broken, useless franchise mode.

To their credit, the player progression flaw is well hidden and I can see how OS could easily miss it. Those saying their bending over for EA are really jumping to conclusions and probably haven't even read OS' review.

Nonetheless, if people want to be vocal in their complaints, they should, by all means. This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

realize when you say 'previews and early reviews promised you that' that EA had absolutely nothing to do with these.

My advise for those of you who this will greatly impact their life, is to wait a week after a game comes out. You can read up on post release reviews, or even rent the game. Geez, people make this seem like they bought a $30,000 car and it's a lemon. It's just a video game, rent it before buying it, if these are such pressing concerns. People don't buy cars without test driving them, maybe some people just shouldn't buy a game without playing it first...

**mgoblue** · 03-17-2004, 01:55 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
ololo3 said:
<blockquote>Quote:<hr />
NYJets37 said:
<blockquote>Quote:<hr />
NolesFanInMA said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
Lex said:
<blockquote>Quote:<hr />
fossen said:
<blockquote>Quote:<hr />
drewman011 said:
<blockquote>Quote:<hr />
fossen said:

Are you serious?!?

Please tell me you're not serious.

My God! EA isn't defrauding anyone! Do you have even a vague concept of what the BBB is actually for?!?

Return. The. Game.

<hr /></blockquote>

Return it and get what $30 in trade in value for an open game? Come on Fossen 10 position players in year 2 on every CPU controlled team and no player progression. I think we deserve an answer from EA

<hr /></blockquote>
Then get pissed at EA. Or get pissed at the game store you purchased from, and their return policy.

But the Better Business Bureau? That's utterly ridiculous.

You paid money for a game that you don't like. Move on.

Do you call the BBB when you pay $10 for a movie, and hate it? Or when you buy an album that you don't like, you call the company to complain, hoping they'll release a "patch"?

BTW - I bought the game on both platforms, and decided to stick with the Xbox version. I sold my PS2 copy for $44.95, losing a whole $5 on the deal.

<hr /></blockquote>

An implied warranty is that a product will work for its intended purpose. Here we have an issue and here is where your analogies fall short. Comparing a movie is apples and oranges.

<hr /></blockquote>

Sorry - my analogy is correct.

Franchise mode works. You can play 120 years, if so desired.

You just don't like the way it works. You feel they didn't do a good job with it - but the feature is there as promised.

<hr /></blockquote>

Okay, so how did this rather large flaw escape critique from the reviewers on this site? Fear of EA or complete incompetence by the reviewer?

<hr /></blockquote>

Maybe they were actually playing the games instead of simming 120 years to see what would happen?

If you wanted a baseball game to sim seasons and just be the GM, it wasn't very smart to buy this one, even if the player progression was perfect.

<hr /></blockquote>

That's not what I wanted. I wanted a great playing baseball game with a great franchise mode. All the previews and early reviews promised me exactly that. But, what I got was a great playing baseball game with a broken, useless franchise mode.

To their credit, the player progression flaw is well hidden and I can see how OS could easily miss it. Those saying their bending over for EA are really jumping to conclusions and probably haven't even read OS' review.

Nonetheless, if people want to be vocal in their complaints, they should, by all means. This is a very large issue for some gamers (such as myself), and nothing is going to be done about it unless EA understands that fixing it will be in their best interest.

<hr /></blockquote>

realize when you say 'previews and early reviews promised you that' that EA had absolutely nothing to do with these.

My advise for those of you who this will greatly impact their life, is to wait a week after a game comes out. You can read up on post release reviews, or even rent the game. Geez, people make this seem like they bought a $30,000 car and it's a lemon. It's just a video game, rent it before buying it, if these are such pressing concerns. People don't buy cars without test driving them, maybe some people just shouldn't buy a game without playing it first...

**bdunn13** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

"If you don't want us to believe that you are not EA Fanboys, then act like it, and don't bemoan anyone with an opinion, or solution that maybe negative towards EA. That, or find some half way competent reviewers. It is a shame that this site can get advanced copies, yet quality sites cannot.

Post Extras:"

1 We are fans of good games.

2. No one forced you to come here no one asked you to come here.

3. No one asked you to read any review. You did so on your own free will. If you have a problem with the review or anything here then the only person to blame is yourself.

4. If there is a better site out there, then what are you doing here? There is no Berlin Wall around OS. You are free to leave at anytime.

**bdunn13** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

"If you don't want us to believe that you are not EA Fanboys, then act like it, and don't bemoan anyone with an opinion, or solution that maybe negative towards EA. That, or find some half way competent reviewers. It is a shame that this site can get advanced copies, yet quality sites cannot.

Post Extras:"

1 We are fans of good games.

2. No one forced you to come here no one asked you to come here.

3. No one asked you to read any review. You did so on your own free will. If you have a problem with the review or anything here then the only person to blame is yourself.

4. If there is a better site out there, then what are you doing here? There is no Berlin Wall around OS. You are free to leave at anytime.

**bdunn13** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

"If you don't want us to believe that you are not EA Fanboys, then act like it, and don't bemoan anyone with an opinion, or solution that maybe negative towards EA. That, or find some half way competent reviewers. It is a shame that this site can get advanced copies, yet quality sites cannot.

Post Extras:"

1 We are fans of good games.

2. No one forced you to come here no one asked you to come here.

3. No one asked you to read any review. You did so on your own free will. If you have a problem with the review or anything here then the only person to blame is yourself.

4. If there is a better site out there, then what are you doing here? There is no Berlin Wall around OS. You are free to leave at anytime.

**fossen** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
<blockquote>Quote:<hr />

Read the review.

The review focused on gameplay, not simming. If you want to sim, buy OOTP. This review focused on the game as intended - where you actually play the game.

And if you think we're afraid of EA .... you haven't been around long. We're always accused my people of being fanboys for one game or another. We're HH fanboys, or Sega fanboys, or Xbox fanboys, ow whatever ....

Point is, we don't give a damn who the publisher or developer is. We like good games. And if you're not rtying to play Amateur QA, MVP is a heck of a good game.

<hr /></blockquote>

Simming is not part of the game!? Maybe mine is specail, but i am able to sim lots of seasons, 120 is the exact number if im not mistaken. Why wasnt this in the review? Why didnt it state the problem? If the review was of the game shouldnt this have been in there?

If the review was just of gameplay, then the review should have said "We are just reviewig gameply, not any other aspect of the game."

Admit it, the reviewer missed this, or declined to mention it in the review, which was a mistake either way, because it is obviously a flaw that will stop people from buying a game, which is why people read reviews, to help them decide if they should or should not buy the game.

<hr /></blockquote>
OK - here's your new review.

" I loved the game - every aspect. The on-the-field gameplay was the best I've experienced. Graphics, sound are uniformly fantastic.

However, when simming multiple seasons with little to no human interaction, players don't develop into stars, and some teams start to carry too many pitchers.

Therefore I give it a 1/10. I'm calling my lawyer, EA!!!!!!"

**fossen** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
<blockquote>Quote:<hr />

Read the review.

The review focused on gameplay, not simming. If you want to sim, buy OOTP. This review focused on the game as intended - where you actually play the game.

And if you think we're afraid of EA .... you haven't been around long. We're always accused my people of being fanboys for one game or another. We're HH fanboys, or Sega fanboys, or Xbox fanboys, ow whatever ....

Point is, we don't give a damn who the publisher or developer is. We like good games. And if you're not rtying to play Amateur QA, MVP is a heck of a good game.

<hr /></blockquote>

Simming is not part of the game!? Maybe mine is specail, but i am able to sim lots of seasons, 120 is the exact number if im not mistaken. Why wasnt this in the review? Why didnt it state the problem? If the review was of the game shouldnt this have been in there?

If the review was just of gameplay, then the review should have said "We are just reviewig gameply, not any other aspect of the game."

Admit it, the reviewer missed this, or declined to mention it in the review, which was a mistake either way, because it is obviously a flaw that will stop people from buying a game, which is why people read reviews, to help them decide if they should or should not buy the game.

<hr /></blockquote>
OK - here's your new review.

" I loved the game - every aspect. The on-the-field gameplay was the best I've experienced. Graphics, sound are uniformly fantastic.

However, when simming multiple seasons with little to no human interaction, players don't develop into stars, and some teams start to carry too many pitchers.

Therefore I give it a 1/10. I'm calling my lawyer, EA!!!!!!"

**fossen** · 03-17-2004, 01:58 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

<blockquote>Quote:<hr />
wolverine318 said:
<blockquote>Quote:<hr />

Read the review.

The review focused on gameplay, not simming. If you want to sim, buy OOTP. This review focused on the game as intended - where you actually play the game.

And if you think we're afraid of EA .... you haven't been around long. We're always accused my people of being fanboys for one game or another. We're HH fanboys, or Sega fanboys, or Xbox fanboys, ow whatever ....

Point is, we don't give a damn who the publisher or developer is. We like good games. And if you're not rtying to play Amateur QA, MVP is a heck of a good game.

<hr /></blockquote>

Simming is not part of the game!? Maybe mine is specail, but i am able to sim lots of seasons, 120 is the exact number if im not mistaken. Why wasnt this in the review? Why didnt it state the problem? If the review was of the game shouldnt this have been in there?

If the review was just of gameplay, then the review should have said "We are just reviewig gameply, not any other aspect of the game."

Admit it, the reviewer missed this, or declined to mention it in the review, which was a mistake either way, because it is obviously a flaw that will stop people from buying a game, which is why people read reviews, to help them decide if they should or should not buy the game.

<hr /></blockquote>
OK - here's your new review.

" I loved the game - every aspect. The on-the-field gameplay was the best I've experienced. Graphics, sound are uniformly fantastic.

However, when simming multiple seasons with little to no human interaction, players don't develop into stars, and some teams start to carry too many pitchers.

Therefore I give it a 1/10. I'm calling my lawyer, EA!!!!!!"

**bdunn13** · 03-17-2004, 01:59 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

CleveCluby,

You obviously know nothing about software development.

**bdunn13** · 03-17-2004, 01:59 PM

Re: Tired of EA\'s dreadful customer service try the BBB link.

CleveCluby,

You obviously know nothing about software development.

Tired of EA's dreadful customer service try the BBB link.

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