Bug Report/Support

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  • wekwek
    Rookie
    • Nov 2008
    • 74

    #196
    Re: Bug Report/Support

    I'm still waiting for my catalog to get restored and it got wiped again. Really frustrating and annoying.
    IGN - NobunagaKiyota

    Comment

    • NWGameDad
      Cat Daddy Games
      • Dec 2013
      • 1239

      #197
      Re: Bug Report/Support

      Originally posted by wekwek
      I'm still waiting for my catalog to get restored and it got wiped again. Really frustrating and annoying.


      On the catalog problems, continue to send in your reports if your catalog got wiped out. We are making fixes to them, but it takes time. We are attacking the problem in two ways.


      1. For now we're working on a tool to fix wiped catalogs faster than how we have been fixing them. I hope that is ready this week and we can fix everyone quickly after that, but it depends on how quickly the engineer can finish the tool.


      2. For the next update we're making some changes to the catalog to fix the bug permanently. One positive outcome of this is that we are changing the interface a little to make it easier to scroll to team you're looking for without having to page through all of them if you want team #20.
      NWGameDad
      Senior Producer
      Cat Daddy Games

      Comment

      • Twista209
        MVP
        • Oct 2011
        • 1882

        #198
        Re: Bug Report/Support

        Originally posted by NWGameDad
        On the catalog problems, continue to send in your reports if your catalog got wiped out. We are making fixes to them, but it takes time. We are attacking the problem in two ways.


        1. For now we're working on a tool to fix wiped catalogs faster than how we have been fixing them. I hope that is ready this week and we can fix everyone quickly after that, but it depends on how quickly the engineer can finish the tool.


        2. For the next update we're making some changes to the catalog to fix the bug permanently. One positive outcome of this is that we are changing the interface a little to make it easier to scroll to team you're looking for without having to page through all of them if you want team #20.

        Thanks for some information.


        Sent from my iPhone using Tapatalk
        Twista



        Twitter @Twista_309
        Instagram OD_309

        Comment

        • Twista209
          MVP
          • Oct 2011
          • 1882

          #199
          Re: Bug Report/Support

          Originally posted by NWGameDad
          On the catalog problems, continue to send in your reports if your catalog got wiped out. We are making fixes to them, but it takes time. We are attacking the problem in two ways.


          1. For now we're working on a tool to fix wiped catalogs faster than how we have been fixing them. I hope that is ready this week and we can fix everyone quickly after that, but it depends on how quickly the engineer can finish the tool.


          2. For the next update we're making some changes to the catalog to fix the bug permanently. One positive outcome of this is that we are changing the interface a little to make it easier to scroll to team you're looking for without having to page through all of them if you want team #20.

          Thanks for some information.


          Sent from my iPhone using Tapatalk


          Sent from my iPhone using Tapatalk
          Twista



          Twitter @Twista_309
          Instagram OD_309

          Comment

          • Twista209
            MVP
            • Oct 2011
            • 1882

            #200
            Re: Bug Report/Support

            [QUOTE=NWGameDad;2046130512]On the catalog problems, continue to send in your reports if your catalog got wiped out. We are making fixes to them, but it takes time. We are attacking the problem in two ways.


            1. For now we're working on a tool to fix wiped catalogs faster than how we have been fixing them. I hope that is ready this week and we can fix everyone quickly after that, but it depends on how quickly the engineer can finish the tool.


            2. For the next update we're making some changes to the catalog to fix the bug permanently. One positive outcome of this is that we are changing the interface a little to make it easier to scroll to team you're looking for without having to page through all of them if you want team #20.[/




            Sent from my iPhone using Tapatalk
            Twista



            Twitter @Twista_309
            Instagram OD_309

            Comment

            • wekwek
              Rookie
              • Nov 2008
              • 74

              #201
              Re: Bug Report/Support

              Originally posted by NWGameDad
              On the catalog problems, continue to send in your reports if your catalog got wiped out. We are making fixes to them, but it takes time. We are attacking the problem in two ways.


              1. For now we're working on a tool to fix wiped catalogs faster than how we have been fixing them. I hope that is ready this week and we can fix everyone quickly after that, but it depends on how quickly the engineer can finish the tool.


              2. For the next update we're making some changes to the catalog to fix the bug permanently. One positive outcome of this is that we are changing the interface a little to make it easier to scroll to team you're looking for without having to page through all of them if you want team #20.
              I did send an email immediately. Appreciate the information, thanks.
              IGN - NobunagaKiyota

              Comment

              • Haavi
                Rookie
                • Feb 2014
                • 160

                #202
                Re: Bug Report/Support

                I can't login to app with my username and password. It's working on console and nba2k.com but app says Login Unsuccesful, locate your email inside NBA 2k14. Sent an email from feedback, nobody answers.
                Last edited by Haavi; 04-15-2014, 06:33 AM.
                In Game Name: Burak
                Team: Pacers
                MVP: A. Miller
                W-L: W:28000+ L:6100+
                64,002 picks without a legendary.

                Comment

                • DecimatedHD
                  Rookie
                  • Mar 2014
                  • 11

                  #203
                  Re: Bug Report/Support

                  Originally posted by Haavi
                  I can't login to app with my username and password. It's working on console and nba2k.com but app says Login Unsuccesful, locate your email inside NBA 2k14. Sent an email from feedback, nobody answers.
                  That's because there is a maintenance happening

                  Comment

                  • Ezquerro
                    Pro
                    • Dec 2006
                    • 730

                    #204
                    Re: Bug Report/Support

                    Originally posted by DecimatedHD
                    That's because there is a maintenance happening
                    Look at the time the post was made before answering, please.
                    http://***********.com/

                    Comment

                    • AsYouSwish
                      Rookie
                      • Feb 2014
                      • 433

                      #205
                      Re: Bug Report/Support

                      Posted this in the big long thread, but thought I would put it here as well just to make sure that CatDaddy sees it. I'm not entirely sure if they would consider it a bug or if it's on purpose, I'll just leave it as it doesn't make sense to me.

                      The rare Make a Run is +9 compared to the Hot Streak +7. But the Legendary Make a Run is +15 compared to the Hot Streak is +15. Wouldn't you think that should be +17 (or +18 or +19) for the Make a Run instead?

                      It doesn't look like JaviLo has the epic versions for Make a Run so not sure what those look like.

                      Comment

                      • Pereira7
                        Rookie
                        • Mar 2014
                        • 13

                        #206
                        Re: Bug Report/Support

                        I cannot believe it, today the game was download data again and I'm lost all my collection again. Two weeks ago I had all the common and infrecuent cards and almost all the rare for now I only have 97 cards in my collection. In this two weeks I never recovered my collection... Probably ir will be imposible to recover it all of them...

                        Comment

                        • Kesley
                          Rookie
                          • Mar 2014
                          • 83

                          #207
                          Re: Bug Report/Support

                          My catalog got messed up a few days back. Lots of cards' pictures went missing - not the playable cards.

                          So... I'm reporting. Is there anything else I should do? Sent an email, post on another thread...?
                          __________________
                          K

                          Comment

                          • A_mizzy
                            Rookie
                            • Apr 2014
                            • 11

                            #208
                            Re: Bug Report/Support

                            Originally posted by AsYouSwish
                            Posted this in the big long thread, but thought I would put it here as well just to make sure that CatDaddy sees it. I'm not entirely sure if they would consider it a bug or if it's on purpose, I'll just leave it as it doesn't make sense to me.

                            The rare Make a Run is +9 compared to the Hot Streak +7. But the Legendary Make a Run is +15 compared to the Hot Streak is +15. Wouldn't you think that should be +17 (or +18 or +19) for the Make a Run instead?

                            It doesn't look like JaviLo has the epic versions for Make a Run so not sure what those look like.

                            Epic Make a Run is +11


                            Sent from my Galaxy Nexus using Tapatalk

                            Comment

                            • A_mizzy
                              Rookie
                              • Apr 2014
                              • 11

                              #209
                              Re: Bug Report/Support

                              I also sent this in feedback but posting here to see if I'll get a quicker answer before the next RC.

                              My catalog got wiped right before or during the Knicks/Pacers event (sent feedback) & once again before Suns/Mavericks. Two questions I have is will it be restored to before the Knicks/Pacers? Because if that's the case I will get rid of all the rare/rare pros now since then. Other question will it be fixed before next event? Running out of space and it will be annoying to combine/delete cards every 10 games doing RC and the more I collect... You get where I'm going with this. Either way they gotta go. Thanks!!

                              Sent from my Galaxy Nexus using Tapatalk

                              Comment

                              • jajokimochi
                                Rookie
                                • Mar 2014
                                • 38

                                #210
                                Re: Bug Report/Support

                                Has anyone gotten a bug where they can get more than 500 daily VC from quick games? I think I'm up like 2k VC today and still going, hope I get to keep it. iOS

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