Xbox One

**studbucket** · 03-08-2015, 08:37 PM

Re: Xbox One

Originally posted by tabarnes19

I've tried it all weekend. The fact that the picture quality is not as good through the x box and the voice commands don't always work. ...I've decided to go back to just having it through the dvr.

There should be no quality degradation with HDMI pass-through. If you are seeing this (like crushed blacks), it's likely due to either a) your HDMI settings on the Xbox One or b) your TV's settings.

We don't do anything to muck with the signal coming from your cable box, it's just a software pass-through.

Let me know if you need or want help with this.

**tabarnes19_SDS** · 03-08-2015, 09:02 PM

Re: Xbox One

Originally posted by studbucket

There should be no quality degradation with HDMI pass-through. If you are seeing this (like crushed blacks), it's likely due to either a) your HDMI settings on the Xbox On or b) your TV's settings.

We don't do anything to muck with the signal coming from your cable box, it's just a software pass-through.

Let me know if you need or want help with this.

Thanks for the help! Through the Xbox the colors are darker and grainier. I have a Sony XBR 850b 4k tv. It was professionally calibrated. When it goes from the cable box directly to the tv it is fine. When I add the xbox into the mix that's when I have the degradation. I have the signal then pass through the TV to my receiver for surround sound.

I had the xbox settings set for 1080p. Was there something else I was missing?

Thanks again for the help.

**mestevo** · 03-09-2015, 10:06 AM

Re: Xbox One

Don't see a game thread for it so mentioning it here... Hand of Fate is pretty fun. Enjoy the card-based mechanics. Really wish the load times were 2-4 seconds better is all since you jump in/out of battles a lot. Doesn't detract too much, but is the one thing I wish was better.

**mgoblue** · 03-09-2015, 11:58 AM

Re: Xbox One

Originally posted by mestevo

Just need to go through calibration with some background noise, rather than everything quiet and that fixes most recognition issues for the most part.

What type of noise would you recommend? Our living room one struggles sometimes since we have super high ceilings I think....in the bedroom it'll turn on first try most times.

I've always calibrated with it quiet, so interested if this would make the living room a bit easier to turn on. Does ok once it's on, but that might improve as well.

**ricky24** · 03-09-2015, 12:24 PM

Re: Xbox One

I just calibrate mine with my surround sound blasted.

**studbucket** · 03-09-2015, 12:36 PM

Re: Xbox One

Originally posted by tabarnes19

Thanks for the help! Through the Xbox the colors are darker and grainier. I have a Sony XBR 850b 4k tv. It was professionally calibrated. When it goes from the cable box directly to the tv it is fine. When I add the xbox into the mix that's when I have the degradation. I have the signal then pass through the TV to my receiver for surround sound.

I had the xbox settings set for 1080p. Was there something else I was missing?

Thanks again for the help.

Sure, I spent some time ~4 months ago working with customers and out HDMI experts on Xbox. He's the message I sent users to help them troubleshoot what they were seeing:

<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w

oNotPromoteQF/> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w

ontGrowAutofit/> <w:SplitPgBreakAndParaMark/> <w:EnableOpenTypeKerning/> <w

ontFlipMirrorIndents/> <w:OverrideTableStyleHps/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> <m:mathPr> <m:mathFont m:val="Cambria Math"/> <m:brkBin m:val="before"/> <m:brkBinSub m:val="--"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--> If you are seeing video quality issues, there are a few possible root causes.
-Incorrect video setting on TV or Xbox
-A device handling video incorrectly (exacerbated by wrong settings)
-General device interoperability issues

Given that, can you try one or more of the following things?
-Settings -> Display & Sound -> Calibrate HDTV
-Settings -> Display & Sound and set the Color Space to PC

If you are still seeing quality or black-level issues, it’s possible that it’s a setting on your cable or satellite box (like outputting in RGB Full). If this is the case, could you also send me a private message (using the functionality below) with the following information:
1) Set top box make, model and provider.
2) Set top box video output settings (resolution, color depth, etc)
3) TV make and model
4) TV video settings (mode, color depth, etc)

Thanks!

**areobee401** · 03-09-2015, 12:50 PM

Re: Xbox One

The same people hounding other XBox One owners for not using voice command or the TV features make this thread unbearable sometimes.

**ricky24** · 03-09-2015, 01:03 PM

Re: Xbox One

Originally posted by areobee401

The same people hounding other XBox One owners for not using voice command or the TV features make this thread unbearable sometimes.

Hounding? Not seeing that. Just seeing a discussion.

**areobee401** · 03-09-2015, 01:06 PM

Re: Xbox One

Originally posted by ricky24

Hounding? Not seeing that. Just seeing a discussion.

When you constantly jump on anyone who mentions not using those features it becomes hounding.

**ricky24** · 03-09-2015, 01:09 PM

Xbox One

Originally posted by areobee401

When you constantly jump on anyone who mentions not using those features it becomes hounding.

Me?? No idea what you are talking about. It's an Xbox thread anything Xbox is fair game I'm guessing. Voice controls are part of the console. Just avoid the thread when people are discussing it if it bothers you so much. It's not a big deal.

**areobee401** · 03-09-2015, 01:14 PM

Re: Xbox One

Originally posted by ricky24

Me?? No idea what you are talking about. It's an Xbox thread anything Xbox is fair game I'm guessing. Voice controls are part of the console. Just avoid the thread when people are discussion it if it bothers you so much. It's not a big deal.

I have avoided the thread for that very reason, my post count in here shows that. It's annoying to come in here to see the same people (yes, you included) defending thier usage of those features anytime someone mentions not having a need for them.

**ricky24** · 03-09-2015, 01:20 PM

Re: Xbox One

Originally posted by areobee401

I have avoided the thread for that very reason, my post count in here shows that. It's annoying to come in here to see the same people (yes, you included) defending thier usage of those features anytime someone mentions not having a need for them.

I would say coming in here and complaining about a topic of discussion is more annoying than taking part in an actual discussion. To each their own though.

**mestevo** · 03-09-2015, 01:51 PM

Re: Xbox One

Thread moves on from a conversation you didn't like 3 days ago to discussing how to improve voice reception, only to be derailed by you declaring the people and conversation that's been moved on from was unbearable.

Makes sense.

**areobee401** · 03-09-2015, 01:54 PM

Re: Xbox One

Originally posted by mestevo

Thread moves on from a conversation you didn't like 3 days ago to discussing how to improve voice reception, only to be derailed by you declaring the people and conversation that's been moved on from was unbearable.

Makes sense.

Makes perfect sense as I do not frequent this thread daily. Came in here today, saw the same nonsense being discussed again, and spoke my mind on it.

If you don't like what I had to say, move on. No need to comment further if you feel I somehow derailed the thread.

**mestevo** · 03-09-2015, 02:09 PM

Re: Xbox One

All these ongoing threads are cyclical. The PS4 thread will have people complaining about messaging issues and degrading joysticks. The Xbox One thread will have Kinect inferiority and TV integration discussion and people will discuss their own use cases. The 'both consoles thread' will have someone come along and argue the absolute obsolescence of one over the other. Official game threads have their ebb and flow of protestations of enjoyment and critical disappointment (The Order was a good example of this most recently), etc.

All points up for debate, all matters of opinion. Everyone has their own use case to worry about and represent in the discussion.

These are all recurring just by the nature of the systems and games and the new users picking them up all the time. It is what it is. If it's not productive, trolling, etc then report them. I just don't see how bringing one conversation back up and marginalizing the side you disagree with is productive and what you're trying to accomplish. There's little to discuss there.

Xbox One

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