Official 360 Problems

[RoyalBoyle78]

Re: Official 360 Problems

Yeah, but I'm covered through 2007 now, so it was no big deal to me. It's basically like buying the MS warranty, since the Gamestop one was/is cheaper.

yeah but, I have the MS warranty and I'm covered for 2 years, if my system breaks down and they have to replace it, I don't have to pay for another warranty, my system is covered until 2008. Are you telling me when you buy the Gamestop warranty and you system fails, and they replaced your system, you have to buy another warranty because they replaced it? If so thats not saying money nor cheaper then the MS warranty, I paid $60 for 2 years. and the Gamestop warranty is like 40 for one year, you think it's still cheaper.

[nemesis04]

Re: Official 360 Problems

I have a launch system and knock on wood everything is okay. I sent the extended warranty out right away when I made the purchase and I just recieved the service contract in the mail yesterday, lol. It says I am covered until March of 08. I hope I will not need it!!

[ExtremeGamer]

Re: Official 360 Problems

yeah but, I have the MS warranty and I'm covered for 2 years, if my system breaks down and they have to replace it, I don't have to pay for another warranty, my system is covered until 2008. Are you telling me when you buy the Gamestop warranty and you system fails, and they replaced your system, you have to buy another warranty because they replaced it? If so thats not saying money nor cheaper then the MS warranty, I paid $60 for 2 years. and the Gamestop warranty is like 40 for one year, you think it's still cheaper.

Well, you bought the system in 2005, which means you are covered through 2007.

And yes, even if I paid $20 more, if my system breaks, like it did Wednesday, I had a BRAND new system, new controller, new headset, new powerbrick all hooked up 45 minutes later.

If your system dies, you wait for the box, you send back the system, and in 7-10 more days you get back a refurbished system.

I think it was either TJ or Holic that have had 1 or 2 refurb's go bad because they were launch systems when they were returned.

Who has the better deal?

[nemesis04]

Re: Official 360 Problems

Well, you bought the system in 2005, which means you are covered through 2007.

And yes, even if I paid $20 more, if my system breaks, like it did Wednesday, I had a BRAND new system, new controller, new headset, new powerbrick all hooked up 45 minutes later.

If your system dies, you wait for the box, you send back the system, and in 7-10 more days you get back a refurbished system.

I think it was either TJ or Holic that have had 1 or 2 refurb's go bad because they were launch systems when they were returned.

Who has the better deal?

It is definately nice to get a fresh one. I know for a fact that if I ever have to send mine back, the one I receive will not be as nice as what I sent them. That absolutely sucks, imo!

[Meatball]

Re: Official 360 Problems

Well, you bought the system in 2005, which means you are covered through 2007.

And yes, even if I paid $20 more, if my system breaks, like it did Wednesday, I had a BRAND new system, new controller, new headset, new powerbrick all hooked up 45 minutes later.

If your system dies, you wait for the box, you send back the system, and in 7-10 more days you get back a refurbished system.

I think it was either TJ or Holic that have had 1 or 2 refurb's go bad because they were launch systems when they were returned.

Who has the better deal?

EG, are you familiar with the Best Buy warranty? Is it practically the same with Gamestop?

[ExtremeGamer]

Re: Official 360 Problems

EG, are you familiar with the Best Buy warranty? Is it practically the same with Gamestop?

No, sorry, I rarely ever shop there.

[InsertBS]

Re: Official 360 Problems

There is no systemic issue with Xbox 360. Each incident is unique and these customer inquires are being handled on a case-by-case basis.

Yea, that's why MS added the 3 red lights option when calling the support line.

MS has a problem and anyone contemplating purchasing a 360 should get the warranty or wait until summer of 2007 when the newer model is out and buy one then.

[ChicagoNVA]

Re: Official 360 Problems

Yea, that's why MS added the 3 red lights option when calling the support line.

That's the whole part that got me.. When I called and heard the 3 red lights option, I was relieved for a second thinking that they have recognized the issue as a real problem.

To me you don't do that.. unless you are getting a high volume of calls on that very issue.

[RoyalBoyle78]

Re: Official 360 Problems

Well, you bought the system in 2005, which means you are covered through 2007.

And yes, even if I paid $20 more, if my system breaks, like it did Wednesday, I had a BRAND new system, new controller, new headset, new powerbrick all hooked up 45 minutes later.

If your system dies, you wait for the box, you send back the system, and in 7-10 more days you get back a refurbished system.

I think it was either TJ or Holic that have had 1 or 2 refurb's go bad because they were launch systems when they were returned.

Who has the better deal?

no my friend, I'm covered until 2008, thats whats it says on my contract, I send out the warranty when I got the system in 2005, but MS goes by when they send it back to you, my contract expires march 2008.

If your telling me that everytime your system breaks and return it for a new system, you have to pay for a new warranty each time, you my friend do not have a better deal, I don't care if I had to wait a month my 360 with MS. If my warranty if for a year, I should be able to bring back my system 100 times if it breaks within that year, if you have to pay each time, your getting robbed.

[ExtremeGamer]

Re: Official 360 Problems

no my friend, I'm covered until 2008, thats whats it says on my contract, I send out the warranty when I got the system in 2005, but MS goes by when they send it back to you, my contract expires march 2008.

If your telling me that everytime your system breaks and return it for a new, you have to pay for a new warranty each time, you my friend do not have a better deal, I don't care if I had to wait a month my 360. If my warranty if for a year, I should be able to bring back my system 100 times if it breaks within that year, if you have to pay each time, your getting robbed.

Ok, that's good then. If my 360 dies, I still have a brand new on in less than an hour

EDIT - You edited after I posted.

For the first 90 days, I can take my 360 back over and over again. After that, it's like any store warranty, one return and done. Best Buy just changed their warranties to cover multiple returns. It's $40 for the added year. And yes, I would rather pay $40 a year, than send my 360 back to MS, waiting 2-3 weeks for the process, and then get back a dead 360 as what happened to TJ, then going another 2-3 weeks without. My $40 gets me a new system, new controller, new head set, new everything. Your's gets you someone else's used 360 that has been "fixed". Also, I can keep renewing my warranty buy just getting a new system. I don't believe you can renew the MS warranty. If you can, I apologize in advance.

We'll see how you feel about that say your 360 dies when a big game you want comes out.

[TheBadazz]

Re: Official 360 Problems

Fever, your coverage expires in 2008 because, it's a extended warranty. So it kicks in after 3 months. But Gamestop's warranty kicks in the day of purchase. So MS = 2yrs 3 months. (since you bought a two plan). Which I will also (can't beat it for $50)

[RoyalBoyle78]

Re: Official 360 Problems

Ok, that's good then. If my 360 dies, I still have a brand new on in less than an hour

EDIT - You edited after I posted.

For the first 90 days, I can take my 360 back over and over again. After that, it's like any store warranty, one return and done. Best Buy just changed their warranties to cover multiple returns. It's $40 for the added year. And yes, I would rather pay $40 a year, than send my 360 back to MS, waiting 2-3 weeks for the process, and then get back a dead 360 as what happened to TJ, then going another 2-3 weeks without. My $40 gets me a new system, new controller, new head set, new everything. Your's gets you someone else's used 360 that has been "fixed". Also, I can keep renewing my warranty buy just getting a new system. I don't believe you can renew the MS warranty. If you can, I apologize in advance.

We'll see how you feel about that say your 360 dies when a big game you want comes out.

yes you can renew the MS warranty, I did it with my first Xbox, it ran out and then I paid another $50 for 2 more years, you can keep renewing the MS warranty. TJ is one person, you makig it sound like TJ is like 50 people, It may have happened to him and maybe a few other, that doesn't mean it will happen to everyone. You Dwelling on people get used 360 back, that not the case..Thats cool you like the store warranty, and it's cool I like the MS..We have our own like and dislikes, your just making it sound like your warranty is better, thats just your opinion.

[ExtremeGamer]

Re: Official 360 Problems

yes you can renew the MS warranty, I did it with my first Xbox, it ran out and then I paid another $50 for 2 more years, you can keep renewing the MS warranty. TJ is one person, you makig it sound like TJ is like 50 people, It may have happened to him and maybe a few other, that doesn't mean it will happen to everyone. You Dwelling on people get used 360 back, that not the case..Thats cool you like the store warranty, and it's cool I like the MS..We have our own like and dislikes, your just making it sound like your warranty is better, thats just your opinion.

No, they are both great warranties, I was just answering your original question.

But it is the case with getting a used 360 back, I don't know anyone who hasn't got a refurb back from MS.

But if you do renew it, and it's another $60 (it was $60 for 2 years), that's $120. For 4 years with Gamestop, it's $160. Not too much of a difference over 4 years, wouldn't you agree? Granted, we're getting near half the cost of a new one...LOL

[RoyalBoyle78]

Re: Official 360 Problems

No, they are both great warranties, I was just answering your original question.

But it is the case with getting a used 360 back, I don't know anyone who hasn't got a refurb back from MS.

But if you do renew it, and it's another $60 (it was $60 for 2 years), that's $120. For 4 years with Gamestop, it's $160. Not too much of a difference over 4 years, wouldn't you agree? Granted, we're getting near half the cost of a new one...LOL

agreed.

[Meatball]

Re: Official 360 Problems

"My warranty is better than your warranty........."

LOLOL!!

You guys are funny. Thanks EG for the Best Buy Info. I feel a lot better.