Agreed. I'm a shareholder in many companies and at best I've been asked annually to vote on board of directors and yes/no on some of their voting items. These are rarely transformational items like dictating the direction of the company. Occasionally there are investors like Carl Icahn who are more activists who do try to push through agenda on a company's board as an influential stakeholder.
in terms of bean counters: I think of them as the ones who supply the information for risk benefit decisions as we're describing here. If we gain 20% more sales, we could fund this project. Last year with the introduction of X, we saw 40% increases in Latin America. It would be less costly to fix the problem and settle lawsuits than it would be to initiate a recall. From there management can determine a proper business plan.
Marketers need a product or service to market. If you are a marketer with a for sale sign, you may be a snake oil salesman. Marketers can report back on their successes and failures which also help inform decision making. Marketing people will execute the strategies (and contribute to those strategies given their experience) of management, positioning the product against the competition to distinguish it over the others. Sometimes even over themselves ('now 50% less pain*' ….*compared to our original formula)
All for-profit businesses are out to make money. The mom and pop grocery store down the street looks to increase profits where they can and within their vision. While we're all not getting the game we want (and exactly what is that: if this were a focus group, and I know later in the year another top 10 things we want in 2021 will appear, generally this community is a bit all over in terms of what the game 'needs' to be better at), there is an adage of 'if it ain't broke don't fix it' in terms of how well this game generates the bottom line for a company.
Having said that: there really isn't an excuse for the number of bugs, crashes, outright errors in rules of football, outright errors in game strategy like letting the clock expire instead of tying the game, numbers of fumbles in the 'sim' setting, and I'm sure others will think of their favorite concerns. Quality, to me, was asleep at the wheel on this. However, and sadly, in a world of 'patches', such incompletely QC'd releases have been commonplace since the days of Sierra's frontpage sports 98 and that era, and it seems to have become the norm in this industry.
Sorry for the long post.