Patch 2?
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Re: Patch 2?
I wanna touch on some things that were mentioned in this thread. You guys were talking about customer service and how we are getting broken products that we can't use as advertised. A lot of guys agree with this. Then we have the other guys that say "Chill out, they will fix it next year".
I am a PC gamer first and have been since Wolf 3d and warcraft. With that said. ONLY game developers can get away with releasing a broken product and nothing on the consumer end can be done. We are forced to eat the loss and "hope" next year will be the year.
If you take the same situation but instead of a video game. You make it a Sound card, video card, proc, ram, and on and on. You get faulty material that does not work as advertise. You can call up that company and get a refund for your money.
I buy a 50$ sound card that on the back the box says 5:1 digital dolby surround sound, clear as glass sound, blah blah and on and on. I put it in my system and the thing crackles like a bowl of rice crispy. I can then call up that company and get a RMA and RETURN my useless product.
I think the game industry has got spoiled with the patch generation. This is something that needs to change. We are seeing a lot of people not just from OS, but from XBOX forums, IGN, gamespot, 1up, etc etc. All upset with how games are releasing products that don't work as advertise. Yet we are forced to wait months and months HOPING it gets fixed later in a patch. Which 99% of the time never happens. So in the end we the consumer gets the shaft.Comment
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Re: Patch 2?
I wanna touch on some things that were mentioned in this thread. You guys were talking about customer service and how we are getting broken products that we can't use as advertised. A lot of guys agree with this. Then we have the other guys that say "Chill out, they will fix it next year".
I am a PC gamer first and have been since Wolf 3d and warcraft. With that said. ONLY game developers can get away with releasing a broken product and nothing on the consumer end can be done. We are forced to eat the loss and "hope" next year will be the year.
If you take the same situation but instead of a video game. You make it a Sound card, video card, proc, ram, and on and on. You get faulty material that does not work as advertise. You can call up that company and get a refund for your money.
I buy a 50$ sound card that on the back the box says 5:1 digital dolby surround sound, clear as glass sound, blah blah and on and on. I put it in my system and the thing crackles like a bowl of rice crispy. I can then call up that company and get a RMA and RETURN my useless product.
I think the game industry has got spoiled with the patch generation. This is something that needs to change. We are seeing a lot of people not just from OS, but from XBOX forums, IGN, gamespot, 1up, etc etc. All upset with how games are releasing products that don't work as advertise. Yet we are forced to wait months and months HOPING it gets fixed later in a patch. Which 99% of the time never happens. So in the end we the consumer gets the shaft.Comment
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Re: Patch 2?
Even though you are right, video games ride a finer line between broken and not broken. Speakers have one function, to produce sound. Just because people point out several specific things a video game does wrong doesn't mean it doesn't perform its function on the greatest level. Another difference is that you can pirate video games as opposed to hardware which makes offering refunds rare these days. Unless the disc itself is damaged it's basically impossible to get a full refund, and even when the disc is damaged you can usually only get a same item exchange. Bottom line is you are comparing apples to oranges.
If the back of the box says. "Online Multiplayer" and then you turn the game on only to find the multiplayer not working. Then that is a faulty product and should not have been released in that state. You at that point have every right to want your money back. Why??? Because you are being sold something that is being told to you is apart of what you are purchasing.
I had a issue with Madden 09. The franchise stat bugs were unreal. Franchise locking up and what not. I called EA and talked to someone over there. I told them I want the highest person they could find. One of the managers phoned me back in a couple hours. He told me that he would send me out a copy of NCAA 09 for FREE and I could keep Madden 09 but he wanted me to help him test some of the issues. So we spent some time talking on the phone over the next couple days of what I was finding and he was finding. My copy of NCAA 09 arrived in the mail just a few days into this whole ordeal.
It was one of the things that helped turn around my point of view of EA. But in the end the company admitted it was a problem and made up for it. Granted it was not a "refund", but I told him I would like NCAA 09 cause it did not have the franchise bugs that were in Madden. He said he was not sure if he could make it happen but was going to let me know. Couple calls to me later he told me in was on its way to my house and for me to just keep madden 09, and return it back to the Walmart I got it from (Which was a whole other ordeal, the reason for me calling EA in the first place is they would not take it back.)
Bottom line is they can't predict all the issues with a title. I understand that. But with the yearly release deadlines of sport titles. We the customer are suffering and NO it is not apple and oranges. A customer is a customer and a product is a product. Buying a product that does not work as advertise is not the customers fault, it is the developers fault for not putting the extra money and resources into building said title. Instead they are using the general population to be the bugs testers. I do not agree with this one bit.
Big corporations do this all the time. Look at Walmart and the fact they don't give their employees proper health care, they instead urge them to use government fund programs such as WIC, Food stamps, etc. Do you know why? Instead of having to pay more for health insurance, they instead force them to use the government to be their main source of health insurance. Which in turn comes out of the everyday tax payers dollar. So instead of a billion dollar company paying its employees correctly, it forces the middle class tax payers to take up the bill for Walmart.
This is the same kind of thing just on a different level with game developing now a days. Instead of paying 100 testers 9 bucks a hour to test and make a quality game. They rush it out, get it into the hands of the general population and then in turn we are a free source of testers and then we the CUSTOMER are forced to wait months and months for the product we were sold on while they FIX the problems AFTER the game was released.
We the customers are being used to make their game "playable" instead of them spending the extra time, money, and resources. To make a quality product. We the customer should not be put in a situation where we buy a product and have to wait months to use it for what it was intended for.Last edited by Phobia; 11-23-2009, 04:46 PM.Comment
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Re: Patch 2?
Completely disagree. This is what they want you to think.
If the back of the box says. "Online Multiplayer" and then you turn the game on only to find the multiplayer not working. Then that is a faulty product and should not have been released in that state. You at that point have every right to want your money back. Why??? Because you are being sold something that is being told to you is apart of what you are purchasing.
I had a issue with Madden 09. The franchise stat bugs were unreal. Franchise locking up and what not. I called EA and talked to someone over there. I told them I want the highest person they could find. One of the managers phoned me back in a couple hours. He told me that he would send me out a copy of NCAA 09 for FREE and I could keep Madden 09 but he wanted me to help him test some of the issues. So we spent some time talking on the phone over the next couple days of what I was finding and he was finding. My copy of NCAA 09 arrived in the mail just a few days into this whole ordeal.
It was one of the things that helped turn around my point of view of EA. But in the end the company admitted it was a problem and made up for it. Granted it was not a "refund", but I told him I would like NCAA 09 cause it did not have the franchise bugs that were in Madden. He said he was not sure if he could make it happen but was going to let me know. Couple calls to me later he told me in was on its way to my house and for me to just keep madden 09, and return it back to the Walmart I got it from (Which was a whole other ordeal, the reason for me calling EA in the first place is they would not take it back.)
Bottom line is they can't predict all the issues with a title. I understand that. But with the yearly release deadlines of sport titles. We the customer are suffering and NO it is not apple and oranges. A customer is a customer and a product is a product. Buying a product that does not work as advertise is not the customers fault, it is the developers fault for not putting the extra money and resources into building said title. Instead they are using the general population to be the bugs testers. I do not agree with this one bit.
Big corporations do this all the time. Look at Walmart and the fact they don't give their employees proper health care, they instead urge them to use government fund programs such as WIC, Food stamps, etc. Do you know why? Instead of having to pay more for health insurance, they instead force them to use the government to be their main source of health insurance. Which in turn comes out of the everyday tax payers dollar. So instead of a billion dollar company paying its employees correctly, it forces the middle class tax payers to take up the bill for Walmart.
This is the same kind of thing just on a different level with game developing now a days. Instead of paying 100 testers 9 bucks a hour to test and make a quality game. They rush it out, get it into the hands of the general population and then in turn we are a free source of testers and then we the CUSTOMER are forced to wait months and months for the product we were sold on while they FIX the problems AFTER the game was released.
We the customers are being used to make their game "playable" instead of them spending the extra time, money, and resources. To make a quality product. We the customer should not be put in a situation where we buy a product and have to wait months to use it for what it was intended for.Comment
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Re: Patch 2?
Completely disagree. This is what they want you to think.
If the back of the box says. "Online Multiplayer" and then you turn the game on only to find the multiplayer not working. Then that is a faulty product and should not have been released in that state. You at that point have every right to want your money back. Why??? Because you are being sold something that is being told to you is apart of what you are purchasing.
I had a issue with Madden 09. The franchise stat bugs were unreal. Franchise locking up and what not. I called EA and talked to someone over there. I told them I want the highest person they could find. One of the managers phoned me back in a couple hours. He told me that he would send me out a copy of NCAA 09 for FREE and I could keep Madden 09 but he wanted me to help him test some of the issues. So we spent some time talking on the phone over the next couple days of what I was finding and he was finding. My copy of NCAA 09 arrived in the mail just a few days into this whole ordeal.
It was one of the things that helped turn around my point of view of EA. But in the end the company admitted it was a problem and made up for it. Granted it was not a "refund", but I told him I would like NCAA 09 cause it did not have the franchise bugs that were in Madden. He said he was not sure if he could make it happen but was going to let me know. Couple calls to me later he told me in was on its way to my house and for me to just keep madden 09, and return it back to the Walmart I got it from (Which was a whole other ordeal, the reason for me calling EA in the first place is they would not take it back.)
Bottom line is they can't predict all the issues with a title. I understand that. But with the yearly release deadlines of sport titles. We the customer are suffering and NO it is not apple and oranges. A customer is a customer and a product is a product. Buying a product that does not work as advertise is not the customers fault, it is the developers fault for not putting the extra money and resources into building said title. Instead they are using the general population to be the bugs testers. I do not agree with this one bit.
Big corporations do this all the time. Look at Walmart and the fact they don't give their employees proper health care, they instead urge them to use government fund programs such as WIC, Food stamps, etc. Do you know why? Instead of having to pay more for health insurance, they instead force them to use the government to be their main source of health insurance. Which in turn comes out of the everyday tax payers dollar. So instead of a billion dollar company paying its employees correctly, it forces the middle class tax payers to take up the bill for Walmart.
This is the same kind of thing just on a different level with game developing now a days. Instead of paying 100 testers 9 bucks a hour to test and make a quality game. They rush it out, get it into the hands of the general population and then in turn we are a free source of testers and then we the CUSTOMER are forced to wait months and months for the product we were sold on while they FIX the problems AFTER the game was released.
We the customers are being used to make their game "playable" instead of them spending the extra time, money, and resources. To make a quality product. We the customer should not be put in a situation where we buy a product and have to wait months to use it for what it was intended for.Comment
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Re: Patch 2?
Thanks a lot Navy, I think people are just naive to how big corps operate. It is not in the interest of "the customer". It is all about their bottom line. Which in turn, quality is suffering for it.Comment
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Re: Patch 2?
http://www.operationsports.com/forum...fellas-12.htmlComment
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Re: Patch 2?
A broken mess that is released before it was ready and then put into the general populations hands to find the bugs for them so they can patch it later. Less quality more money.Comment
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Re: Patch 2?
I think at this point...something like 5 or 6 weeks after the first patch dropped and the over time glitch appeared...it would be fair if EA actually came out and confirmed that patch 2 will actually fix it?
At this point, no one from EA has even stated the second patch will fix it.
It can't be that hard to type in "yes, it's fixed" or "sorry, no".
The patch has been submitted to MS and SONY...so they've got to know by now what it actually does.
I am starting to get the impression that since Marcus has been moved on, no one at EA is quite sure what's going on / what works / what doesn't though.Comment
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Re: Patch 2?
I love me some NCAA Football 10.......
It only takes a few simple tweaks and presto the game play is addicting and fun.
I tried like hell to love Live 10. But everything is out of whack right now. I'm hoping by January they should have everything smoothed out. You'll play 1 qtr and start feeling good about the game and then the next qtr it's like the players forgot how to play basketball or something.
They start doing WTF things like launching shots that you know damn well would get a scrub player benched on the next time out. But that is what Live 10 is right now a MVP Player 1 qtr and a scrub the next qtr.
I call it the Josh Howard syndrome show up for one half and then dissapear the rest of the game..........NCAA FOOTBALL 14 ALUMNI LEGENDS CPU vs CPU DYNASTY THREAD
https://forums.operationsports.com/f...s-dynasty.html
Follow some the Greatest College Football players of All Time in NCAA Football 14Comment
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Re: Patch 2?
I tried like hell to love Live 10. But everything is out of whack right now. I'm hoping by January they should have everything smoothed out. You'll play 1 qtr and start feeling good about the game and then the next qtr it's like the players forgot how to play basketball or something.
They start doing WTF things like launching shots that you know damn well would get a scrub player benched on the next time out. But that is what Live 10 is right now a MVP Player 1 qtr and a scrub the next qtr.
I call it the Josh Howard syndrome show up for one half and then dissapear the rest of the game..........
I play one half and think "damm, this game is amazing".
And then another half and think "this game is one of the worst I've ever seen...why did Anderson Vajero just take 4 straight shots down the stretch".
I had one game where Andre Miller went haywire...something like 6 from 30 or something. Why???? Weird.
And another where Dirk scored 17 on me in a quarter and it was a thing of beauty.
This game is just not there...it's like Darius Miles at this stage. It hooks you in with the "potential" you see in it, but it's in it's fifth season on next gen and it's still making rookie errors too often.Comment
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Re: Patch 2?
Completely off topic but....
Yay! CV with the Live at the Gorge Cover! Saw PJ last week in Melbourne. They were awesome as always. Ed did a cover of Neil Young's 'needle and the damage done'. Very nice.Comment
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