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PlayStation 4 Discussion

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  • #26896
    Blzer
    Resident film pundit
    • Mar 2004
    • 42695

    Re: PlayStation 4 Discussion


    Re: PlayStation 4 Discussion

    That is ridiculous, and I would not stand for that.

    I thought you could deactivate all systems from the website, though. Surely after three months, you can use that option now?
    Samsung PN60F8500 PDP / Anthem MRX 720 / Klipsch RC-62 II / Klipsch RF-82 II (x2) / Insignia NS-B2111 (x2) / SVS PC13-Ultra / SVS SB-2000 / Sony MDR-7506 Professional / Audio-Technica ATH-R70x / Sony PS3 & PS4 / DirecTV HR44-500 / DarbeeVision DVP-5000 / Panamax M5400-PM / Elgato HD60

    Comment

    • #26897
      canes21
      Hall Of Fame
      • Sep 2008
      • 23066

      Re: PlayStation 4 Discussion


      Re: PlayStation 4 Discussion

      I have called their support, I've gone back to the live chat. They are driving me up a wall. I raised the question to a rep that if they had also purchased $100 worth of content while logged into my account, would they help me then? They stated my account would be banned and I would need to contact my bank. Until the issue was resolved, my account would remain banned.

      I honestly was at a loss for words.
      “No one is more hated than he who speaks the truth.”


      ― Plato

      Comment

      • #26898
        sbauer318
        MVP
        • Mar 2004
        • 2511

        Re: PlayStation 4 Discussion


        Re: PlayStation 4 Discussion

        Originally posted by canes21
        I have called their support, I've gone back to the live chat. They are driving me up a wall. I raised the question to a rep that if they had also purchased $100 worth of content while logged into my account, would they help me then? They stated my account would be banned and I would need to contact my bank. Until the issue was resolved, my account would remain banned.

        I honestly was at a loss for words.
        It's unbelievable that they don't have two factor authentication yet.

        There's really no excuse for your situation. They have to fix their support. Good luck though.
        PSN/XBL: sbauer318
        Steam: sbauer
        MLB: Baltimore Orioles
        NFL: Baltimore Ravens

        Comment

        • #26899
          razorkaos
          MVP
          • Aug 2011
          • 1177

          Re: PlayStation 4 Discussion


          Re: PlayStation 4 Discussion

          This is not the first time i see this kind of thing. On playstation forums, I've seen 3 or 4 other cases (exactly) like that.



          Sony does have some awful customer support, it's nothing new.



          Good luck, canes. I hope you're not forced into some legal battle with Sony to have back what is yours.
          PSN ID/Street Fighter V Fighter ID: razorkaos

          Comment

          • #26900
            canes21
            Hall Of Fame
            • Sep 2008
            • 23066

            Re: PlayStation 4 Discussion


            Re: PlayStation 4 Discussion

            No, nothing will go that far. It's just crazy that they apparently can't deactivate all consoles tied to my account. Also Blzr, you can only do it every 6 months, so if this doesn't get fixed then I have to wait until January to be able to deactivate whoever's console is my primary.

            Thankfully they never actually bought anything using my account, but the whole thing is still just ridiculous.
            “No one is more hated than he who speaks the truth.”


            ― Plato

            Comment

            • #26901
              mike24forever
              Old Guy
              • Sep 2003
              • 3192

              Re: PlayStation 4 Discussion


              Re: PlayStation 4 Discussion

              Originally posted by areobee401
              I can't complain too much about the DS4 battery life. I mean, my XB1 controllers still require AA batteries. So, yeah.
              Get a Play and Charge kit. Problem solved.
              I am the lesson after the fall.

              Comment

              • #26902
                areobee401
                Hall Of Fame
                • Apr 2006
                • 16771

                Re: PlayStation 4 Discussion


                Re: PlayStation 4 Discussion

                Originally posted by mike24forever
                Get a Play and Charge kit. Problem solved.

                Point still stands that having to buy an accessory to charge a controller in the year 2015 is lame.
                http://twitter.com/smittyroberts

                Comment

                • #26903
                  H8ter2
                  Banned
                  • Apr 2015
                  • 231

                  Re: PlayStation 4 Discussion


                  Re: PlayStation 4 Discussion

                  Originally posted by areobee401
                  Point still stands that having to buy an accessory to charge a controller in the year 2015 is lame.

                  What battery operated technology doesn't need charging, it's not Sony's fault that you either play longer then 8 hours at a time or forget to periodically charge your controller, you don't need to buy an accessory it comes with the cable to charge it as you know already I'm sure


                  Sent from my iPhone using Tapatalk

                  Comment

                  • #26904
                    areobee401
                    Hall Of Fame
                    • Apr 2006
                    • 16771

                    Re: PlayStation 4 Discussion


                    PlayStation 4 Discussion

                    Originally posted by H8ter2
                    What battery operated technology doesn't need charging, it's not Sony's fault that you either play longer then 8 hours at a time or forget to periodically charge your controller, you don't need to buy an accessory it comes with the cable to charge it as you know already I'm sure


                    Sent from my iPhone using Tapatalk

                    Relax.

                    We were discussing XB1 controllers.
                    http://twitter.com/smittyroberts

                    Comment

                    • #26905
                      ricky24
                      MVP
                      • Jan 2014
                      • 4888

                      Re: PlayStation 4 Discussion


                      Re: PlayStation 4 Discussion

                      Originally posted by mike24forever
                      Get a Play and Charge kit. Problem solved.

                      I like having the choice of batteries or the charge kit. Not having that choice would be "lame" imo.

                      Comment

                      • #26906
                        areobee401
                        Hall Of Fame
                        • Apr 2006
                        • 16771

                        Re: PlayStation 4 Discussion


                        PlayStation 4 Discussion

                        I should know better than to ask, and this is already off-topic for this thread, but I have to know. What makes buying either AA batteries or a charge kit a more attractive option than a console coming with a charger already?
                        http://twitter.com/smittyroberts

                        Comment

                        • #26907
                          ricky24
                          MVP
                          • Jan 2014
                          • 4888

                          Re: PlayStation 4 Discussion


                          Re: PlayStation 4 Discussion

                          Originally posted by areobee401
                          I should know better than to ask, and this is already off-topic for this thread, but I have to know. What makes buying either AA batteries or a charge kit a more attractive option than a console coming with a charger already?

                          I don't want to get stuck playing with a wired controller if mine dies mid play session. Play and charge kit is fairly cheap so are batteries especially if you get rechargeable ones.

                          Comment

                          • #26908
                            areobee401
                            Hall Of Fame
                            • Apr 2006
                            • 16771

                            Re: PlayStation 4 Discussion


                            Re: PlayStation 4 Discussion

                            Originally posted by ricky24
                            I don't want to get stuck playing with a wired controller if mine dies mid play session. Play and charge kit is fairly cheap so are batteries especially if you get rechargeable ones.

                            Fair enough.
                            http://twitter.com/smittyroberts

                            Comment

                            • #26909
                              daniel77733
                              Banned
                              • Nov 2011
                              • 3544

                              Re: PlayStation 4 Discussion


                              Re: PlayStation 4 Discussion

                              I'm one of the very few gamers that dislike wireless controllers. Always feels like the response time is off when playing games so I always keep the USB charging cable connected when playing. Luckily for me I can avoid charging kits, batteries, etc.

                              And for those who own both PS4 and Xbox One, the PS4 USB charging cable works with the Xbox One controller so if you need to charge it, you can do so by using the PS4 USB charging cable.

                              Comment

                              • #26910
                                Boltman
                                L.A. to S.D. to HI
                                • Mar 2004
                                • 18283

                                Re: PlayStation 4 Discussion


                                Re: PlayStation 4 Discussion

                                It's Friday guys!

                                Breathe and have fun.

                                Comment

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