Xbox live hackings

[chia51]

Re: Xbox live hackings

Had mine hacked last week, MS gave me the option of starting an investigation to determine what happened or call the bank.

If you start the investigation it can take up to 30 days (you lose your account for that time being) and are given a temp during and get your account back after it finishes.

I elected to take my card off the account, change passwords and call the bank to tell them about the fraudulent charge, my bank took care of the money part ($60, they bought WWE All Stars). Hopefully my new p/w is good, not sure how they got my p/w though in the first place.

[ExtremeGamer]

Re: Xbox live hackings

There are a lot of people dealing with this on OS alone. Makes me very worried about my account now.

Any ideas from MS how it even takes place or how people are chosen?

[Skerik]

Re: Xbox live hackings

There are a lot of people dealing with this on OS alone. Makes me very worried about my account now.

Any ideas from MS how it even takes place or how people are chosen?

No and no. Apparently it's mostly based around buying FIFA stuff.

As an update, I called MS this morning after changing my password online and then recovering my gamertag. They gave me two options - either they kick off an internal investigation, or I have my bank do it. If MS does it, your account is effectively locked for 25 business days according to the woman who helped me, but I have a friend at work whose brother is still using a temp account two months after MS started his investigation. The woman said that since I was able to recover my gamertag and I had changed my password, I should just tell my CC company that there were fraudulent charges. She gave me a reference number to give to them, as proof from MS that they recognize the charges as fraudulent.

The thing I don't understand - everything they buy is tied to my account, right? So what's the point of all this, other than annoyance? It's not like they purchased one of the family packs to be able to transfer the data, and even if they did there would be a record of which account the data was transferred to. So....what's the point. What is the end game here, hackers.

[ExtremeGamer]

Re: Xbox live hackings

No and no. Apparently it's mostly based around buying FIFA stuff.

As an update, I called MS this morning after changing my password online and then recovering my gamertag. They gave me two options - either they kick off an internal investigation, or I have my bank do it. If MS does it, your account is effectively locked for 25 business days according to the woman who helped me, but I have a friend at work whose brother is still using a temp account two months after MS started his investigation. The woman said that since I was able to recover my gamertag and I had changed my password, I should just tell my CC company that there were fraudulent charges. She gave me a reference number to give to them, as proof from MS that they recognize the charges as fraudulent.

The thing I don't understand - everything they buy is tied to my account, right? So what's the point of all this, other than annoyance? It's not like they purchased one of the family packs to be able to transfer the data, and even if they did there would be a record of which account the data was transferred to. So....what's the point. What is the end game here, hackers.

Yeah, that makes little sense.

So it all ties to FIFA and the Ultimate Card thing?

Ugh, I just don't get it. It makes such little sense why people do this.

[bkfount]

Re: Xbox live hackings

There are a lot of people dealing with this on OS alone. Makes me very worried about my account now.

Any ideas from MS how it even takes place or how people are chosen?

regardless of how it's happening, MS could really implement more security.

The most obvious is that credit card details should be erased when a GT is recovered on a different console. How about asking for the 3 digit code on the back of your CC for validation. Maybe implement a security code that must be answered when calling in for customer service, which will help cut down on some social engineering.

[mgoblue]

Re: Xbox live hackings

Yeah, that makes little sense.

So it all ties to FIFA and the Ultimate Card thing?

Ugh, I just don't get it. It makes such little sense why people do this.

I don't own Fifa, so that wasn't it for me...though MS had refunded the charges before I even called, so it ended up ok.

Thankfully I wasn't playing online at all during that period, I was able to have my GT offline and play Deus Ex

[ExtremeGamer]

Re: Xbox live hackings

I don't own Fifa, so that wasn't it for me...though MS had refunded the charges before I even called, so it ended up ok.

Thankfully I wasn't playing online at all during that period, I was able to have my GT offline and play Deus Ex

I'm unable to remove my CC from my account. It keeps giving me an error. Is it better to call or do it from the system itself?

I really don't want this happening, have enough S going on in my life to have this just pile on top of it. LOL

EDIT - got it removed. Whew.

[mestevo]

regardless of how it's happening, MS could really implement more security.

The most obvious is that credit card details should be erased when a GT is recovered on a different console. How about asking for the 3 digit code on the back of your CC for validation. Maybe implement a security code that must be answered when calling in for customer service, which will help cut down on some social engineering.

Some of these options are usually opted against because the cost of fraud could be less than the lost sales the options cause.

Sent from my Droid using Tapatalk

[EnigmaNemesis]

Re: Xbox live hackings

So why am I not seeing any news on this on mainstream gaming sites? I see a lot of non-mainstream covering this... tons of forums across the web.

[CaptainZombie]

Re: Xbox live hackings

regardless of how it's happening, MS could really implement more security.

The most obvious is that credit card details should be erased when a GT is recovered on a different console. How about asking for the 3 digit code on the back of your CC for validation. Maybe implement a security code that must be answered when calling in for customer service, which will help cut down on some social engineering.

Between hearing more of this not just on OS but also other boards and the PSN issue back in the late Spring, at this point we can't even have our credit/debit card info saved on these machines. I'm going to just take my CC info off of XBL too and make sure its off of PSN. Just purchasing cards to buy my online stuff. People amaze me as they live for the thrill of stealing from others.

[Pared]

Re: Xbox live hackings

Yup - take off your CC. I learned after the Sony fiasco.

Oddly enough - I never had one on file with MS and the lack of availability for PSN led to my poor judgement.

[PantherBeast_OS]

Re: Xbox live hackings

Well I've never used a CC on my xbox at all. I go by MS points from walmart or Gamestop and by done with. To many people out here now days wanting to steal other people hard earn money. So that is why I refuse to use a CC at on xbox live.

[goh]

Re: Xbox live hackings

The thing I don't understand - everything they buy is tied to my account, right? So what's the point of all this, other than annoyance? It's not like they purchased one of the family packs to be able to transfer the data, and even if they did there would be a record of which account the data was transferred to. So....what's the point. What is the end game here, hackers.

Yes but YOUR account is now on THEIR 360. Whatever they downloaded with your account to their 360 they can use on their real account. They don't need to transfer anything.

[Colts18]

Re: Xbox live hackings

I'm unable to remove my CC from my account. It keeps giving me an error. Is it better to call or do it from the system itself?

I really don't want this happening, have enough S going on in my life to have this just pile on top of it. LOL

EDIT - got it removed. Whew.

What did you do, I am having the same error messages

[ExtremeGamer]

Re: Xbox live hackings

What did you do, I am having the same error messages

Had to call MS, since I used a XBL card from Amazon at my last renwewal, my CC never expired on the account. So they had to cancel my account, then email me codes for whatever time I had left on my current account and I reapplied them.

Was pretty painless and didn't take long.