Xbox One

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  • JazzMan
    SOLDIER, First Class...
    • Feb 2012
    • 13547

    #10321
    Re: Xbox One

    All I can say is... once a true Gears of War game (not like that **** Judgment) drops on X1, I'll get one. Until then, I'm more than satisfied with my PS4.
    Twitter: @TyroneisMaximus
    PSN: JazzMan_OS

    Green Bay Packers
    Utah Jazz
    Nebraska Cornhuskers

    Dibs: AJ Lee

    Comment

    • Cusefan
      Earlwolfx on XBL
      • Oct 2003
      • 9820

      #10322
      Re: Xbox One

      Originally posted by studbucket
      Customer service varies greatly based on who answers your call, and I'm sorry you had a bad experience. After launch I spent 3 days at one of our call centers, and some of the folks will run through walls to help you, while others don't understand or care.

      It's like any other job, unfortunately there are people who just don't give a crap. If you have a name or information on the bad agent or the experience, I can forward it to the right people.

      I do my best to help provide some customer support on the official forums and here on OS.

      I'm not going to get into everything that happened but the gist is I had to wait about 40 days to play my x1 cause it was broke and the CS was part of the problem
      My dog's butt smells like cookies

      Comment

      • Swamp Swagger
        Gator Bait
        • Sep 2012
        • 3825

        #10323
        Re: Xbox One

        Surprisingly I have had good results with Xbox customer supported when I had to use it

        When the 360 first came out and everyone was fighting to get one, I was one of the first to get one but only could get the core version. Needless to say it red ringed in about a week. I sent it in and when I got it back they put a note in the box that they upgraded me to the 360 with the chrome and the hdd that had to be bought for the core version

        I thought that was really cool of them. Even though the machine shouldn't have broke that easy

        Comment

        • Cusefan
          Earlwolfx on XBL
          • Oct 2003
          • 9820

          #10324
          Re: Xbox One

          I had good success with them prior to this too, I had multiple RROD 360s and they were good about replacing them. I had a faulty power supply with my X1 and they could not wrap their heads around the fact that it was in fact broke.


          For all my trouble I got 2 months free of Xbox Live which didn't even come close to making me happy.
          My dog's butt smells like cookies

          Comment

          • JazzMan
            SOLDIER, First Class...
            • Feb 2012
            • 13547

            #10325
            Re: Xbox One

            I had a 360 for 3 years or so then it wouldn't read disks anymore, sent it in, they gave me a refurbished one for like $80. I've had it for about 3 more years, still works, so I can't complain.
            Twitter: @TyroneisMaximus
            PSN: JazzMan_OS

            Green Bay Packers
            Utah Jazz
            Nebraska Cornhuskers

            Dibs: AJ Lee

            Comment

            • doubledeuceR6
              Ride on Kentucky Kid
              • Apr 2011
              • 1948

              #10326
              Re: Xbox One

              Originally posted by ubernoob
              Sunset Overdrive, Quantum Break aren't out yet. DLC on CoD may (depending on how much people read into "insider" rumors) easily change. Titanfall isn't an exclusive, as 360 and PC have it (and the PC version is the best version.) Just playing Devil's Advocate here for fun.
              I don't recall you mentioning that they had to be games that were out yet. LOL! At this time they are exclusive and at this time COD DLC comes to XB1 first. Yes, Titanfall is not an XB1 exclusive but it's not on the PS4 and as far as the PC version being the best, maybe but I prefer the online experience I have with friends playing Titanfall on XBL.

              Originally posted by ubernoob
              You mentioned it yourself. The games are the deciding factor. No matter how much extra a machine can (or cannot) do, the games are what truly matters - which makes all this uproar over the Kinect a bit funny to me, personally.
              No argument there.
              Originally posted by ubernoob
              If you enjoy genres other than FPS games, it makes the most sense to get the other console. If FPS games consume most of a persons gaming, the MS ecosystem is far and away the way to go.
              Completely agree and MS gets a lot of flack because of the FPS heavy exclusives. My main reason for going with XB1 is Forza as I've said in this thread previously, I love to race and prefer Forza and the Forza community to GT.

              There are many good reasons to own all the consoles or a PC, as long as you're happy with your choice it really doesn't matter what anyone else thinks.
              Texas Rangers/Saints/LSU/Tottenham Hotspur
              GT: CQR Deuce
              PSN: doubledeuceR6
              Twitter: @CQRDeuce @CQRclub
              www.cqrclub.co.uk

              Comment

              • Hooe
                Hall Of Fame
                • Aug 2002
                • 21554

                #10327
                Re: Xbox One

                Originally posted by ubernoob
                (snipped for readability)

                Spoiler
                I agree with you entirely with respect to games where motion controls are the primary mechanic. The Wii, Kinect body tracking, and PS Move are all novelty items to that end and will likely continue to exist only to bring into gaming an audience outside of gaming's core consumer base (though nothing is going to be as accessible as the Wii was). It's no surprise that the most successful games with motion controls are the ones which are most divergent from what traditional gamers typically want, be it Wii Sports or Dance Central or Zumba Fitness or whatever.

                The death of motion control as a primary game mechanic in-and-of itself isn't what I was bemoaning, though. I've never used the Kinect for a primarily motion control based game and I never intend to. What I was getting at was the idea of core gameplay supplements; games that could respond to what the user is saying, or a meaningful second screen to engage the game with, and so on, on top of the traditional controller-in-hand butt-on-couch means of playing video games.

                Sure, the examples I gave were rather specific and perhaps not very innovative, I'll readily grant that; was just thinking off the top of my head of things which could be interesting. Then again, I'm not a AAA game designer. I don't believe for a second that there wouldn't be countless games trying to do something interesting with SmartGlass and Kinect if there was one killer app which could organically incorporate these things into a traditional AAA game. I also don't believe for a second that there's a shortage of creative thinkers in the video game industry; the people I've met at SRRN Games are easily the most creative people I personally know, and we're just one small indie game shop on the East Coast with our attention divided between internal game IP development (what we want to do) and contract software development (what we have to do to pay the bills and keep the opportunity for the former afloat).

                Rather, I'm placing the blame at the feet of publishers, who are the gatekeepers of the purse strings and play it safe with their money outside of funding their biggest names (which get absurd Hollywood movie scale budgets). Publishers who look for the quickest ways to make a buck rather than pushing anything innovative to the forefront. The way that the dev-publisher relationship works nowadays, the devs don't get money until the publisher sees a game they know will make money, and the publishers more often than not simply do not want to take risks. Game shops can't make games without money to pay their staff, and unfortunately to get that money in today's feast-or-famine industry climate they have to compromise their visions, more often than not.

                I wish I could say more, specifically to relay my first-hand experiences, but I probably can't without getting into trouble. :-\

                Comment

                • MizzouBravesFan
                  MVP
                  • Mar 2004
                  • 2489

                  #10328
                  Re: Xbox One

                  I have to say I'm willing to give Phil Spencer a chance and until he gives me a reason not to trust him, there's no reason not to.

                  I didn't trust Mattrick from the first time he opened his mouth...they're busy cleaning up his mess, as in reversing everything and I'm totally cool with that, it's the right move.

                  MS is winning me back.

                  I think Spencer "gets it" and has been excellent so far in his role and I think he'll continue to do so.

                  A desperate and hungry MS is nothing but a good thing...as it was with Sony after the PS3 debacle at the beginning.
                  Patrick Mahomes > God

                  Comment

                  • Swamp Swagger
                    Gator Bait
                    • Sep 2012
                    • 3825

                    #10329
                    Re: Xbox One

                    Spencer has made Microsoft really step it up in my opinion. Let's hope it continues....

                    Comment

                    • JMD
                      MVP
                      • Feb 2008
                      • 4456

                      #10330
                      Re: Xbox One

                      I new it would happen. Looks like June 6th is when I'll be buying an Xbox one. $399.00 without the connect. If they had just done that in the first place I'd already have one.


                      Comment

                      • cherone21
                        Rookie
                        • Aug 2008
                        • 166

                        #10331
                        Re: Xbox One

                        It's a shame that people don't use the Kinect. Once the phrases and cadence are used appropriately it's damn near perfect. I haven't used a remote control in months.


                        Sent from my RM-940_nam_att_200 using Tapatalk

                        Comment

                        • DaveDQ
                          13
                          • Sep 2003
                          • 7664

                          #10332
                          Re: Xbox One

                          People get so invested in the PS/XB topic. It's silly.

                          We should never take seriously our opinions on multimillion dollar companies that couldn't care less about our opinions.


                          Sent from my iPhone using Tapatalk
                          Being kind, one to another, never disappoints.

                          Comment

                          • ricky24
                            MVP
                            • Jan 2014
                            • 4888

                            #10333
                            Xbox One

                            Originally posted by cherone21
                            It's a shame that people don't use the Kinect. Once the phrases and cadence are used appropriately it's damn near perfect. I haven't used a remote control in months.


                            Sent from my RM-940_nam_att_200 using Tapatalk
                            I'll never understand why people buy this console and leave the kinect unplugged. Like they are scared of it or something.

                            I use a remote for volume up and down and rewind/fast forward. Other than that pretty much all voice.

                            Comment

                            • TomZeWolf
                              Rookie
                              • Oct 2010
                              • 409

                              #10334
                              Re: Xbox One

                              I'll be honest. I have my Kinect plugged in but can't remember the last time I used a voice command.
                              NFL - Giants]
                              MLB - Cardinals

                              Comment

                              • ricky24
                                MVP
                                • Jan 2014
                                • 4888

                                #10335
                                Re: Xbox One

                                Originally posted by TomZeWolf
                                I'll be honest. I have my Kinect plugged in but can't remember the last time I used a voice command.

                                You use snap or any other apps at all?

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